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Exploration of Critical Success Factors of Logistics 4.0: A DEMATEL Approach

Author

Listed:
  • Shahbaz Khan

    (Institute of Business Management, GLA University, Mathura 281406, India)

  • Rubee Singh

    (Institute of Business Management, GLA University, Mathura 281406, India)

  • Abid Haleem

    (Department of Mechanical Engineering, Jamia Millia Islamia, New Delhi 116458, India)

  • Jacinta Dsilva

    (School of Business, University of Balamand, Balamand 116458, Lebanon)

  • Sadia Samar Ali

    (Department of Industrial Engineering, Faculty of Engineering, King Abdul-Aziz University, Jeddah 21589, Saudi Arabia)

Abstract

Background: Fourth Industrial Revolution (Industry 4.0) has revolutionized the operations, technologies, logistics and supply chain. To align with industry 4.0, the conventional logistics processes need to upgrade into digital logistics (logistics 4.0). This study aims to analyse the critical success factors of logistics 4.0. Methods: To accomplish this objective a comprehensive literature review is conducted for the identification of the critical success factors of logistics 4.0 with the expert’s input. These critical success factors are interrelated, and this interrelationship is explored through the DEMATEL approach. The applied methodology is categorised the critical success factors into cause-and-effect groups. Six factors belong to the cause group and the remaining four belong to the effect group. Results: The ‘top management commitment and support’, ‘aligning the initiatives of logistic 4.0 with organizational strategy’ and ‘technological infrastructure’ are the most influential critical success factors. This analysis also recognized the most influential and influenced factor amongst all identified critical success factors that will help the practitioners to optimal utilization of the resources. Conclusions: The findings of the study support the managers and practitioners in strategizing their effort for logistics 4.0 adoption.

Suggested Citation

  • Shahbaz Khan & Rubee Singh & Abid Haleem & Jacinta Dsilva & Sadia Samar Ali, 2022. "Exploration of Critical Success Factors of Logistics 4.0: A DEMATEL Approach," Logistics, MDPI, vol. 6(1), pages 1-14, February.
    • Handle: RePEc:gam:jlogis:v:6:y:2022:i:1:p:13-:d:743346
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    References listed on IDEAS

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    2. Ferdoush, Md. Ruhul & Aziz, Ridwan Al & Karmaker, Chitra Lekha & Debnath, Binoy & Limon, Mohammad Hossain & Bari, A.B.M. Mainul, 2024. "Unraveling the challenges of waste-to-energy transition in emerging economies: Implications for sustainability," Innovation and Green Development, Elsevier, vol. 3(2).
    3. Panos T. Chountalas & Natalia Chatzifoti & Alexandra Alexandropoulou & Dimitrios A. Georgakellos, 2024. "Analyzing Barriers to Innovation Management Implementation in Sustainable Tourism Using DEMATEL Method," World, MDPI, vol. 5(4), pages 1-19, October.

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