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Blockchain-Augmented Digital Supply Chain Management: A Way to Sustainable Business

Author

Listed:
  • Samir Yerpude

    (Faculty of Management, Symbiosis Centre of Research and Innovation, Symbiosis International (Deemed University), Lavale, Pune 412115, India)

  • Kiran Sood

    (Chitkara Business School, Chitkara University, Rajpura 140401, India)

  • Simon Grima

    (Faculty of Business, Management and Economics, University of Latvia, LV-1586 Riga, Latvia
    Department of Insurance, Faculty of Economics Management and Accountancy, University of Malta, MSD 2080 Msida, Malta)

Abstract

The objective of this article is to assist the reader in understanding the journey from traditional Supply Chain Management to Digital Supply Chain Management. It aims to augment the concept of Digital Supply Chain Management with blockchain technology and create an extensive literature review to assist in formulating the gaps and discovering the variables that contribute towards the efficiency of a Blockchain-Based Digital Supply Chain. Moreover, this article aims to validate the impact of specified parameters resulting in customer retention and market leadership for an organization. Digital technologies such as the Internet of Things, blockchain, etc., are disrupting the traditional ways of doing business and creating value propositions for customers. Supply Chain Management is a key business process for an organization that helps them compete in the market. Organizations have seized competition not as individual brands but as supply chains. Digital Supply Chain Management is the implementation of digital technologies to capture customer data at every interaction to create customer engagement strategies. This article provides an empirical analysis of parameters influencing a Blockchain-Augmented Digital Supply Chain resulting in customer retention and market leadership and shows how, through a Blockchain-Based Digital Supply Chain, the business objective of being a customer-centric organization is assisted with the customer data generated at each interaction that is enabled.

Suggested Citation

  • Samir Yerpude & Kiran Sood & Simon Grima, 2022. "Blockchain-Augmented Digital Supply Chain Management: A Way to Sustainable Business," JRFM, MDPI, vol. 16(1), pages 1-17, December.
    • Handle: RePEc:gam:jjrfmx:v:16:y:2022:i:1:p:7-:d:1012823
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    References listed on IDEAS

    as
    1. Kshetri, Nir, 2018. "1 Blockchain’s roles in meeting key supply chain management objectives," International Journal of Information Management, Elsevier, vol. 39(C), pages 80-89.
    2. Valentina Gatteschi & Fabrizio Lamberti & Claudio Demartini & Chiara Pranteda & Víctor Santamaría, 2018. "Blockchain and Smart Contracts for Insurance: Is the Technology Mature Enough?," Future Internet, MDPI, vol. 10(2), pages 1-16, February.
    3. Shafer, Scott M. & Smith, H. Jeff & Linder, Jane C., 2005. "The power of business models," Business Horizons, Elsevier, vol. 48(3), pages 199-207.
    4. Fiala, P., 2005. "Information sharing in supply chains," Omega, Elsevier, vol. 33(5), pages 419-423, October.
    5. Aichih (Jasmine) Chang & Nesreen El-Rayes & Jim Shi, 2022. "Blockchain Technology for Supply Chain Management: A Comprehensive Review," FinTech, MDPI, vol. 1(2), pages 1-15, June.
    6. Raphael Amit & Christoph Zott, 2001. "Value creation in E‐business," Strategic Management Journal, Wiley Blackwell, vol. 22(6‐7), pages 493-520, June.
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    Cited by:

    1. Ulpan Tokkozhina & Ana Lucia Martins & Joao C. Ferreira, 2023. "Multi-tier supply chain behavior with blockchain technology: evidence from a frozen fish supply chain," Operations Management Research, Springer, vol. 16(3), pages 1562-1576, September.

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