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The Perception of Nurses about Migrants after the COVID-19 Pandemic: Close Contact Improves the Relationship

Author

Listed:
  • Paula Berenguel Chacón

    (Centre for Migration Studies and Intercultural Relations, University of Almería, 04120 Almería, Spain)

  • Fernando Jesús Plaza del Pino

    (Centre for Migration Studies and Intercultural Relations, University of Almería, 04120 Almería, Spain
    Department of Nursing, Physiotherapy and Medicine, University of Almería, 04120 Almería, Spain)

  • Brigida Molina-Gallego

    (Research Group Nursing, Pain and Care (ENDOCU), Campus Tecnológico Fábrica de Armas, University of Castilla la Mancha, 45071 Toledo, Spain
    Faculty of Physiotherapy and Nursing, Toledo Campus, University of Castilla la Mancha, 45071 Toledo, Spain)

  • María Idoia Ugarte-Gurrutxaga

    (Research Group Nursing, Pain and Care (ENDOCU), Campus Tecnológico Fábrica de Armas, University of Castilla la Mancha, 45071 Toledo, Spain
    Faculty of Physiotherapy and Nursing, Toledo Campus, University of Castilla la Mancha, 45071 Toledo, Spain)

Abstract

Nurses have faced during the COVID-19 pandemic a tough professional situation in which they have had to work in a resource-limited context and with a high probability of COVID-19 transmission. In today’s multicultural societies, care for immigrant patients is also included. In our study, we have delved into the perception of hospital nurses towards migrant people in the context of the COVID-19 pandemic. We used a qualitative methodology with a phenomenological approach. Semi-structured interviews were conducted with 16 nurses. Seven categories emerged and were distributed in the three blocks of the interviews: (a) perception before the pandemic: prejudices make a mark and communication problems; (b) perception after the pandemic: prejudices weaken and communication worsens; and (c) how to improve care: improve communication, more nurses, and no need for training. The approach in the interpersonal relationship between nurses and patients during the pandemic has improved health care. Proposals arise to overcome the language barrier such as the incorporation of intercultural translators-mediators and professionals of foreign origin. There is a lack of awareness of the need for training in cultural competence on the part of the nurses in the study.

Suggested Citation

  • Paula Berenguel Chacón & Fernando Jesús Plaza del Pino & Brigida Molina-Gallego & María Idoia Ugarte-Gurrutxaga, 2023. "The Perception of Nurses about Migrants after the COVID-19 Pandemic: Close Contact Improves the Relationship," IJERPH, MDPI, vol. 20(2), pages 1-14, January.
    • Handle: RePEc:gam:jijerp:v:20:y:2023:i:2:p:1200-:d:1030496
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    References listed on IDEAS

    as
    1. Digo Chakraverty & Annika Baumeister & Angela Aldin & Tina Jakob & Ümran Sema Seven & Christiane Woopen & Nicole Skoetz & Elke Kalbe, 2020. "Gender-Specific Aspects of Health Literacy: Perceptions of Interactions with Migrants among Health Care Providers in Germany," IJERPH, MDPI, vol. 17(7), pages 1-20, March.
    2. Benjamin Saunders & Julius Sim & Tom Kingstone & Shula Baker & Jackie Waterfield & Bernadette Bartlam & Heather Burroughs & Clare Jinks, 2018. "Saturation in qualitative research: exploring its conceptualization and operationalization," Quality & Quantity: International Journal of Methodology, Springer, vol. 52(4), pages 1893-1907, July.
    3. M Idoia Ugarte-Gurrutxaga & Brígida Molina-Gallego & Laura Mordillo-Mateos & Sagrario Gómez-Cantarino & M. Carmen Solano-Ruiz & Gonzalo Melgar de Corral, 2020. "Facilitating Factors of Professional Health Practice Regarding Female Genital Mutilation: A Qualitative Study," IJERPH, MDPI, vol. 17(21), pages 1-14, November.
    4. Fernando Jesús Plaza del Pino & Verónica C. Cala & Encarnación Soriano Ayala & Rachida Dalouh, 2020. "Hospitalization Experience of Muslim Migrants in Hospitals in Southern Spain—Communication, Relationship with Nurses and Culture. A Focused Ethnography," IJERPH, MDPI, vol. 17(8), pages 1-15, April.
    5. Benjamin Schilgen & Albert Nienhaus & Oriana Handtke & Holger Schulz & Mike Mösko, 2017. "Health situation of migrant and minority nurses: A systematic review," PLOS ONE, Public Library of Science, vol. 12(6), pages 1-28, June.
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