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Violence in the Nursing Workplace in the Context of Primary Health Care: A Qualitative Study

Author

Listed:
  • Kisa Valladão Carvalho

    (Public Health Nursing Graduate Program, Ribeirão Preto College of Nursing, University of São Paulo, Ribeirão Preto 14040-902, SP, Brazil)

  • Priscila Norié de Araujo

    (Public Health Nursing Graduate Program, Ribeirão Preto College of Nursing, University of São Paulo, Ribeirão Preto 14040-902, SP, Brazil)

  • Felipe Lima dos Santos

    (Public Health Nursing Graduate Program, Ribeirão Preto College of Nursing, University of São Paulo, Ribeirão Preto 14040-902, SP, Brazil
    Laboratoire École-Mutations-Apprentissages, CY Cergy Paris Université, 92230 Gennevilliers, France)

  • Poliana Silva de Oliveira

    (Public Health Nursing Graduate Program, Ribeirão Preto College of Nursing, University of São Paulo, Ribeirão Preto 14040-902, SP, Brazil)

  • Janaina Pereira da Silva

    (Public Health Nursing Graduate Program, Ribeirão Preto College of Nursing, University of São Paulo, Ribeirão Preto 14040-902, SP, Brazil
    Laboratoire Interdisciplinaire de Recherche sur les Transformations des Pratiques Educatives et des Pratiques Sociales, Université Paris-Est-Créteil-Val-de-Marne, 94010 Créteil, France)

  • Karen da Silva Santos

    (Public Health Nursing Graduate Program, Ribeirão Preto College of Nursing, University of São Paulo, Ribeirão Preto 14040-902, SP, Brazil
    Laboratoire Éducation et Diversité en Espaces Francophones, Université de Limoges, 87036 Limoges, France)

  • Angelina Lettiere Viana

    (Public Health Nursing Graduate Program, Department of Maternal-Infant and Public Health Nursing, Ribeirão Preto College of Nursing, University of São Paulo, Ribeirão Preto 14040-902, SP, Brazil)

  • Cinira Magali Fortuna

    (Public Health Nursing Graduate Program, Department of Maternal-Infant and Public Health Nursing, Ribeirão Preto College of Nursing, University of São Paulo, Ribeirão Preto 14040-902, SP, Brazil)

Abstract

Violence demands considerable attention due to its complexity and social consequences. The objective of this study was to analyze violence in the nursing professional workplace in the context of primary health care in Brazil. It is a qualitative study with theoretical and methodological reference to institutional analysis. It was carried out in basic health units in Brazil. Nursing professionals (N = 11) participated in semi-structured interviews and discussion groups, in addition to a research diary and participant observation. Data collection took place from October to December 2021. The results are presented in five categories: types of violence and aggressors from the perspective of nursing professionals; the causes of violence reported by professionals; strategies for the management of violence; professionals’ proposals for preventing violence in health contexts; the consequences of violence in the workplace. Nursing professionals make up a large part of the workforce and have reported verbal, physical, moral, and psychological violence. The main causes are associated with user access to services. For the prevention of violence, professionals do not see themselves as protagonists of change. The consequences are the loss of quality of work and the health of professionals who requested sick leave and transfers. The study’s findings can help in the development of public policies and educational and management actions.

Suggested Citation

  • Kisa Valladão Carvalho & Priscila Norié de Araujo & Felipe Lima dos Santos & Poliana Silva de Oliveira & Janaina Pereira da Silva & Karen da Silva Santos & Angelina Lettiere Viana & Cinira Magali Fort, 2023. "Violence in the Nursing Workplace in the Context of Primary Health Care: A Qualitative Study," IJERPH, MDPI, vol. 20(17), pages 1-14, August.
    • Handle: RePEc:gam:jijerp:v:20:y:2023:i:17:p:6693-:d:1230140
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    References listed on IDEAS

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    1. Teris Cheung & Paul H. Lee & Paul S. F. Yip, 2017. "Workplace Violence toward Physicians and Nurses: Prevalence and Correlates in Macau," IJERPH, MDPI, vol. 14(8), pages 1-15, August.
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