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Peer Worker-Supported Transition from Hospital to Home—Outcomes for Service Users

Author

Listed:
  • Nicola Hancock

    (Faculty of Medicine and Health, The University of Sydney, Camperdown 2006, Australia
    Centre for Disability Research and Policy (CDRP), The University of Sydney, Camperdown 2006, Australia)

  • Bridget Berry

    (Faculty of Medicine and Health, The University of Sydney, Camperdown 2006, Australia
    Centre for Disability Research and Policy (CDRP), The University of Sydney, Camperdown 2006, Australia)

  • Michelle Banfield

    (College of Health and Medicine, Australian National University, Canberra 0200, Australia)

  • Georgia Pike-Rowney

    (College of Health and Medicine, Australian National University, Canberra 0200, Australia)

  • Justin Newton Scanlan

    (Faculty of Medicine and Health, The University of Sydney, Camperdown 2006, Australia
    Centre for Disability Research and Policy (CDRP), The University of Sydney, Camperdown 2006, Australia)

  • Sarah Norris

    (Faculty of Medicine and Health, The University of Sydney, Camperdown 2006, Australia)

Abstract

Background: Transitioning from psychiatric hospitalisation back to community presents a period of heightened suicide, homelessness, relapse, and rehospitalisation risk. The Australian state of New South Wales established a state-wide Peer Supported Transfer of Care (Peer-STOC) initiative to enhance recovery-focused supports available during this transition period. Aims: To understand the impacts and outcomes of the Peer-STOC program on service users from three stakeholder perspectives: service users themselves, peer worker service providers, and other mental health workers and clinicians interfacing with the program. Methods: Qualitative data from 82 questionnaires and 58 individual in-depth interviews were analysed thematically using constant comparative methods and an iterative and inductive process. Results: All stakeholders described positive impacts and outcomes of the program for service users. These included: (a) a better, less traumatic inpatient experience; (b) felt understood, cared about and less alone; (c) easier to leave hospital; (d) easier to get back into life and daily routines; (e) built and re-established community connections; (f) gained new knowledge, strategies, and skills; and (g) felt more hopeful about my recovery. Conclusions: The Peer-STOC program had a positive impact. It enhanced people’s experience in hospital, eased their transition from hospital and assisted with people recovering community-based relationships, activities, and routines.

Suggested Citation

  • Nicola Hancock & Bridget Berry & Michelle Banfield & Georgia Pike-Rowney & Justin Newton Scanlan & Sarah Norris, 2022. "Peer Worker-Supported Transition from Hospital to Home—Outcomes for Service Users," IJERPH, MDPI, vol. 19(5), pages 1-12, February.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:5:p:2743-:d:759743
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    References listed on IDEAS

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    1. A. Topor & M. Borg & S. Di Girolamo & L. Davidson, 2011. "Not Just an Individual Journey: Social Aspects of Recovery," International Journal of Social Psychiatry, , vol. 57(1), pages 90-99, January.
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