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Attributes of Organizational Health Literacy in Health Care Centers in Iran: A Qualitative Content Analysis Study

Author

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  • Elham Charoghchian Khorasani

    (Department of Health Education and Health Promotion, Faculty of Health, Mashhad University of Medical Sciences, Mashhad 9137673119, Iran
    These authors contributed equally to this work as first authors.)

  • Seyedeh Belin Tavakoly Sany

    (Department of Health Education and Health Promotion, Faculty of Health, Mashhad University of Medical Sciences, Mashhad 9137673119, Iran
    These authors contributed equally to this work as first authors.)

  • Mehrsadat Mahdizadeh

    (Department of Health Education and Health Promotion, Faculty of Health, Mashhad University of Medical Sciences, Mashhad 9137673119, Iran)

  • Hassan Doosti

    (Department of Mathematics and Statistics, Macquarie University, Sydney, NSW 2109, Australia)

  • Hadi Tehrani

    (Department of Health Education and Health Promotion, Faculty of Health, Mashhad University of Medical Sciences, Mashhad 9137673119, Iran)

  • Mohammad Moghzi

    (Public Health Expert, Health Center No. 2, Mashhad University of Medical Sciences, Mashhad 9137673119, Iran)

  • Alireza Jafari

    (Department of Health Education and Health Promotion, School of Health, Social Development and Health Promotion Research Center, Gonabad University of Medical Sciences, Gonabad 9P67+R29, Iran)

  • Nooshin Peyman

    (Department of Health Education and Health Promotion, Faculty of Health, Mashhad University of Medical Sciences, Mashhad 9137673119, Iran)

Abstract

Organizational Health Literacy (OHL) is described as a new concept to remote health organizations to implement practices, policies, and systems that make it easier for patients to use, understand, and navigate health information to take care their own health. In Iran, there is no consensus on the attributes of OHL, and its practical implications and scope have not been evaluated. This manuscript is one of the first attempts to explain the attributes of the OHL in health care centers in Iran. This study is a content analysis survey, which was guided by the attributes of the OHL provided by Brach et al. and 26 semi-structured interviews were conducted with Iranian health professionals and employees of healthcare organizations from June 2020 to January 2021. A data analysis was performed using the MAXQDA 10 software. Across the study, ten sub-themes, 21 subcategories, and 67 codes emerged. The 10 main attributes of OHL were management, integration of health literacy in the organization, workforce, participation, range of HL skills, HL strategies, access, media variety, the role of the organization in crisis, and costs. These attributes may guide the planning of health care centers improvements and have the potential to promote health service reforms and public health policy.

Suggested Citation

  • Elham Charoghchian Khorasani & Seyedeh Belin Tavakoly Sany & Mehrsadat Mahdizadeh & Hassan Doosti & Hadi Tehrani & Mohammad Moghzi & Alireza Jafari & Nooshin Peyman, 2022. "Attributes of Organizational Health Literacy in Health Care Centers in Iran: A Qualitative Content Analysis Study," IJERPH, MDPI, vol. 19(4), pages 1-19, February.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:4:p:2310-:d:751795
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    References listed on IDEAS

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    2. Klaus Eichler & Simon Wieser & Urs Brügger, 2009. "The costs of limited health literacy: a systematic review," International Journal of Public Health, Springer;Swiss School of Public Health (SSPH+), vol. 54(5), pages 313-324, October.
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    4. Seyedeh Belin Tavakoly Sany & Hassan Doosti & Mehrsadat Mahdizadeh & Arezoo Orooji & Nooshin Peyman, 2021. "The Health Literacy Status and Its Role in Interventions in Iran: A Systematic and Meta-Analysis," IJERPH, MDPI, vol. 18(8), pages 1-23, April.
    5. Elham Charoghchian Khorasani & Seyedeh Belin Tavakoly Sany & Hadi Tehrani & Hassan Doosti & Nooshin Peyman, 2020. "Review of Organizational Health Literacy Practice at Health Care Centers: Outcomes, Barriers and Facilitators," IJERPH, MDPI, vol. 17(20), pages 1-16, October.
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