IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v19y2022i3p1298-d732404.html
   My bibliography  Save this article

The Social Acceptance of Smart Health Services in Japan

Author

Listed:
  • Yuho Shimizu

    (Graduate School of Humanities and Sociology, The University of Tokyo, Tokyo 1130033, Japan)

  • Aimi Ishizuna

    (Faculty of Letters, The University of Tokyo, Tokyo 1130033, Japan)

  • Shin Osaki

    (Graduate School of Frontier Sciences, The University of Tokyo, Tokyo 1138656, Japan)

  • Takaaki Hashimoto

    (Faculty of Sociology, Toyo University, Tokyo 1128606, Japan)

  • Mitsuharu Tai

    (Center for Technology Innovation, R&D Group, Hitachi, Ltd., Tokyo 1138656, Japan)

  • Tetsushi Tanibe

    (Graduate School of Humanities and Sociology, The University of Tokyo, Tokyo 1130033, Japan
    Center for Research and Development on Transition from Secondary to Higher Education, The University of Tokyo, Tokyo 1130033, Japan
    Faculty of Humanities, Niigata University, Niigata 9502181, Japan)

  • Kaori Karasawa

    (Graduate School of Humanities and Sociology, The University of Tokyo, Tokyo 1130033, Japan)

Abstract

In recent years, smart health (s-Health) services have gained momentum worldwide. The s-Health services obtain personal information and aim to provide efficient health and medical services based on these data. In Japan, active efforts to implement these services have increased, but there is a lack of social acceptance. This study examined social acceptance concerning various factors such as trust in the city government, perceived benefits, perceived necessity, perceived risk, and concern about interventions for individuals. An online survey was conducted, and Japanese participants ( N = 720) were presented with a vignette depicting a typical s-Health service overview. The results of structural equation modeling showed that trust was positively related to perceived benefit and necessity and negatively related to perceived risk and concern about interventions for individuals. Perceived benefit and trust were positively related to social acceptance, and perceived risk was negatively related to acceptance. The model obtained in this study can help implement s-Health services in public. Empirical studies that contribute to improving public health by investigating the social acceptance of s-Health services should be conducted in the future.

Suggested Citation

  • Yuho Shimizu & Aimi Ishizuna & Shin Osaki & Takaaki Hashimoto & Mitsuharu Tai & Tetsushi Tanibe & Kaori Karasawa, 2022. "The Social Acceptance of Smart Health Services in Japan," IJERPH, MDPI, vol. 19(3), pages 1-11, January.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:3:p:1298-:d:732404
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/19/3/1298/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/19/3/1298/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Yung-Shen Yen, 2018. "Route factors influencing trust and attitude toward TV shopping," The Service Industries Journal, Taylor & Francis Journals, vol. 38(7-8), pages 402-430, June.
    2. Sonnberger, Marco & Ruddat, Michael, 2017. "Local and socio-political acceptance of wind farms in Germany," Technology in Society, Elsevier, vol. 51(C), pages 56-65.
    3. Rouven-B. Wiegard & Michael H. Breitner, 2019. "Smart services in healthcare: A risk-benefit-analysis of pay-as-you-live services from customer perspective in Germany," Electronic Markets, Springer;IIM University of St. Gallen, vol. 29(1), pages 107-123, March.
    4. Fred D. Davis & Richard P. Bagozzi & Paul R. Warshaw, 1989. "User Acceptance of Computer Technology: A Comparison of Two Theoretical Models," Management Science, INFORMS, vol. 35(8), pages 982-1003, August.
    5. Se-Ra Oh & Young-Duk Seo & Euijong Lee & Young-Gab Kim, 2021. "A Comprehensive Survey on Security and Privacy for Electronic Health Data," IJERPH, MDPI, vol. 18(18), pages 1-48, September.
    6. Junze Wang & Sheng Zhao & Wei Zhang & Richard Evans, 2021. "Why people adopt smart transportation services: an integrated model of TAM, trust and perceived risk," Transportation Planning and Technology, Taylor & Francis Journals, vol. 44(6), pages 629-646, August.
    7. Zied Mani & Inès Chouk, 2019. "Impact of privacy concerns on resistance to smart services: does the ‘Big Brother effect’ matter?," Post-Print hal-03217977, HAL.
    8. Yuho Shimizu & Shin Osaki & Takaaki Hashimoto & Kaori Karasawa, 2021. "The Social Acceptance of Collecting and Utilizing Personal Information in Smart Cities," Sustainability, MDPI, vol. 13(16), pages 1-10, August.
    9. Liebe, Ulf & Bartczak, Anna & Meyerhoff, Jürgen, 2017. "A turbine is not only a turbine: The role of social context and fairness characteristics for the local acceptance of wind power," Energy Policy, Elsevier, vol. 107(C), pages 300-308.
    10. Yuho Shimizu & Shin Osaki & Takaaki Hashimoto & Kaori Karasawa, 2021. "How Do People View Various Kinds of Smart City Services? Focus on the Acquisition of Personal Information," Sustainability, MDPI, vol. 13(19), pages 1-10, October.
    11. Chiranjivi Neupane & Santoso Wibowo & Srimannarayana Grandhi & Hepu Deng, 2021. "A Trust-Based Model for the Adoption of Smart City Technologies in Australian Regional Cities," Sustainability, MDPI, vol. 13(16), pages 1-18, August.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Ho, Manh-Tung & Le, Ngoc-Thang B. & Mantello, Peter & Ho, Manh-Toan & Ghotbi, Nader, 2023. "Understanding the acceptance of emotional artificial intelligence in Japanese healthcare system: A cross-sectional survey of clinic visitors’ attitude," Technology in Society, Elsevier, vol. 72(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Wang, Yi-Jia & Wang, Yue & Huang, George Q. & Lin, Ciyun, 2024. "Public acceptance of crowdsourced delivery from a customer perspective," European Journal of Operational Research, Elsevier, vol. 317(3), pages 793-805.
    2. Hübner, Gundula & Leschinger, Valentin & Müller, Florian J.Y. & Pohl, Johannes, 2023. "Broadening the social acceptance of wind energy – An Integrated Acceptance Model," Energy Policy, Elsevier, vol. 173(C).
    3. Guanghui Hou & Tong Chen & Ke Ma & Zhiming Liao & Hongmei Xia & Tianzeng Yao, 2019. "Improving Social Acceptance of Waste-to-Energy Incinerators in China: Role of Place Attachment, Trust, and Fairness," Sustainability, MDPI, vol. 11(6), pages 1-22, March.
    4. Yuho Shimizu & Shin Osaki & Takaaki Hashimoto & Kaori Karasawa, 2021. "The Social Acceptance of Collecting and Utilizing Personal Information in Smart Cities," Sustainability, MDPI, vol. 13(16), pages 1-10, August.
    5. Irene van Kamp & Frits van den Berg, 2021. "Health Effects Related to Wind Turbine Sound: An Update," IJERPH, MDPI, vol. 18(17), pages 1-29, August.
    6. Elena De Luca & Cecilia Nardi & Laura Gaetana Giuffrida & Michael Krug & Maria Rosaria Di Nucci, 2020. "Explaining Factors Leading to Community Acceptance of Wind Energy. Results of an Expert Assessment," Energies, MDPI, vol. 13(8), pages 1-23, April.
    7. Yuho Shimizu & Shin Osaki & Takaaki Hashimoto & Kaori Karasawa, 2021. "How Do People View Various Kinds of Smart City Services? Focus on the Acquisition of Personal Information," Sustainability, MDPI, vol. 13(19), pages 1-10, October.
    8. David Huckebrink & Valentin Bertsch, 2021. "Integrating Behavioural Aspects in Energy System Modelling—A Review," Energies, MDPI, vol. 14(15), pages 1-26, July.
    9. Christian Arnold & Kai-Ingo Voigt, 2019. "Determinants of Industrial Internet of Things Adoption in German Manufacturing Companies," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 16(06), pages 1-21, October.
    10. Philippe Cohard, 2020. "Information Systems Values: A Study of the Intranet in Three French Higher Education Institutions," Post-Print hal-02987225, HAL.
    11. Melih Engin & Fatih Gürses, 2019. "Adoption of Hospital Information Systems in Public Hospitals in Turkey: An Analysis with the Unified Theory of Acceptance and Use of Technology Model," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 16(06), pages 1-19, October.
    12. Morosan, Cristian, 2016. "An empirical examination of U.S. travelers’ intentions to use biometric e-gates in airports," Journal of Air Transport Management, Elsevier, vol. 55(C), pages 120-128.
    13. Lawrence Bunnell & Kweku-Muata Osei-Bryson & Victoria Y. Yoon, 0. "RecSys Issues Ontology: A Knowledge Classification of Issues for Recommender Systems Researchers," Information Systems Frontiers, Springer, vol. 0, pages 1-42.
    14. Abdesamad Zouine & Pierre Fenies, 2014. "The Critical Success Factors Of The ERP System Project: A Meta-Analysis Methodology," Post-Print hal-01419785, HAL.
    15. Luke Butcher & Ian Phau & Min Teah, 2016. "Brand prominence in luxury consumption: Will emotional value adjudicate our longing for status?," Journal of Brand Management, Palgrave Macmillan, vol. 23(6), pages 701-715, November.
    16. Ahmed Ibrahim Alzahrani & T. Ramayah & Nalini Suppiah & Osama Alfarraj & Nasser Alalwan, 2020. "Modeling Blog Usage From a Developing Country Perspective Using Structural Equation Modeling (SEM)," SAGE Open, , vol. 10(3), pages 21582440209, July.
    17. Chen-Yuan Chen & Bih-Yaw Shih & Shih-Hsien Yu, 2012. "Disaster prevention and reduction for exploring teachers’ technology acceptance using a virtual reality system and partial least squares techniques," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 62(3), pages 1217-1231, July.
    18. Bediako, Isaac Asare & Zhao, Xicang & Antwi, Henry Asante & Mensah, Claudia Nyarko, 2018. "Urban water supply systems improvement through water technology adoption," Technology in Society, Elsevier, vol. 55(C), pages 70-77.
    19. Nathanael Johnson & Torsten Reimer, 2023. "The Adoption and Use of Smart Assistants in Residential Homes: The Matching Hypothesis," Sustainability, MDPI, vol. 15(12), pages 1-16, June.
    20. Mäntymäki, Matti & Salo, Jari, 2013. "Purchasing behavior in social virtual worlds: An examination of Habbo Hotel," International Journal of Information Management, Elsevier, vol. 33(2), pages 282-290.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:19:y:2022:i:3:p:1298-:d:732404. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.