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Mental Health Symptoms and Workplace Challenges among Australian Paramedics during the COVID-19 Pandemic

Author

Listed:
  • Katherine Petrie

    (Black Dog Institute, School of Psychiatry, University of New South Wales, Sydney 2000, Australia)

  • Natasha Smallwood

    (Department of Allergy, Immunology and Respiratory Medicine, The Alfred Hospital, Monash University, Melbourne 3004, Australia)

  • Amy Pascoe

    (Department of Allergy, Immunology and Respiratory Medicine, The Alfred Hospital, Monash University, Melbourne 3004, Australia)

  • Karen Willis

    (Public Health, College of Health and Biomedicine, and Institute for Health and Sport, Victoria University, Melbourne 3011, Australia)

Abstract

Background: Paramedics are vital to the health system response to the COVID-19 pandemic; however, the pressures on this workforce have been intense and challenging. This study reports on mental health symptoms and the working environment among Australian paramedics during the COVID-19 pandemic and explores their experiences of work and wellbeing during this time. Methods: An anonymous, online survey of frontline healthcare workers examined work environment, psychological wellbeing, and contained four open-ended qualitative items. Using a mixed method approach, quantitative data were analysed descriptively and qualitative data were analysed using content analysis. Results: This paper reports findings from 95 paramedics who provided complete quantitative data and 85 paramedics who provided free-text responses to at least one qualitative item. Objectively measured mental health symptoms were common among paramedics, and almost two thirds of paramedics self-reported experiencing burnout. Qualitative analysis highlighted key issues of safety and risk in the workplace, uncertainty and upheaval at work and at home, and lack of crisis preparedness. Qualitative analysis revealed four themes; ‘the pervasiveness of COVID-19 disruptions across all life domains’; ‘the challenges of widespread disruption at work’; ‘risk, uncertainty and feeling unsafe at work’, and ‘the challenges of pandemic (un)preparedness across the health system’. Conclusions: The COVID-19 pandemic resulted in considerable occupational disruption for paramedics and was associated with significant negative impacts on mental health. Findings emphasise the need for more adaptive working conditions, mental health support for paramedics, and enhanced crisis preparedness across the health system for future crises.

Suggested Citation

  • Katherine Petrie & Natasha Smallwood & Amy Pascoe & Karen Willis, 2022. "Mental Health Symptoms and Workplace Challenges among Australian Paramedics during the COVID-19 Pandemic," IJERPH, MDPI, vol. 19(2), pages 1-15, January.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:2:p:1004-:d:726795
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    References listed on IDEAS

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    1. Yufei Li & Nathaniel Scherer & Lambert Felix & Hannah Kuper, 2021. "Prevalence of depression, anxiety and post-traumatic stress disorder in health care workers during the COVID-19 pandemic: A systematic review and meta-analysis," PLOS ONE, Public Library of Science, vol. 16(3), pages 1-19, March.
    2. Natasha Smallwood & Amy Pascoe & Leila Karimi & Marie Bismark & Karen Willis, 2021. "Occupational Disruptions during the COVID-19 Pandemic and Their Association with Healthcare Workers’ Mental Health," IJERPH, MDPI, vol. 18(17), pages 1-14, September.
    3. Nicola Magnavita & Francesco Chirico & Sergio Garbarino & Nicola Luigi Bragazzi & Emiliano Santacroce & Salvatore Zaffina, 2021. "SARS/MERS/SARS-CoV-2 Outbreaks and Burnout Syndrome among Healthcare Workers. An Umbrella Systematic Review," IJERPH, MDPI, vol. 18(8), pages 1-13, April.
    4. Maria Rosaria Gualano & Tiziana Sinigaglia & Giuseppina Lo Moro & Stefano Rousset & Agnese Cremona & Fabrizio Bert & Roberta Siliquini, 2021. "The Burden of Burnout among Healthcare Professionals of Intensive Care Units and Emergency Departments during the COVID-19 Pandemic: A Systematic Review," IJERPH, MDPI, vol. 18(15), pages 1-17, August.
    5. Stella E. Hines & Katherine H. Chin & Danielle R. Glick & Emerson M. Wickwire, 2021. "Trends in Moral Injury, Distress, and Resilience Factors among Healthcare Workers at the Beginning of the COVID-19 Pandemic," IJERPH, MDPI, vol. 18(2), pages 1-11, January.
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    Cited by:

    1. Mateusz Grajek & Karolina Krupa-Kotara & Mateusz Rozmiarek & Karolina Sobczyk & Eliza Działach & Michał Górski & Joanna Kobza, 2022. "The Level of COVID-19 Anxiety among Oncology Patients in Poland," IJERPH, MDPI, vol. 19(18), pages 1-14, September.

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