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Validation of a Measurement Scale on Technostress for University Students in Chile

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  • Alejandro Vega-Muñoz

    (Instituto de Investigación y Postgrado, Facultad de Ciencias de la Salud, Universidad Central de Chile, Santiago 8330507, Chile
    Public Policy Observatory, Universidad Autónoma de Chile, Santiago 7500912, Chile)

  • Carla Estrada-Muñoz

    (Departamento de Ergonomía, Facultad de Ciencias Biológicas, Universidad de Concepción, Concepción 4070386, Chile)

  • Paola Andreucci-Annunziata

    (Instituto de Investigación y Postgrado, Facultad de Ciencias de la Salud, Universidad Central de Chile, Santiago 8330507, Chile)

  • Nicolas Contreras-Barraza

    (Facultad de Economía y Negocios, Universidad Andres Bello, Viña Del Mar 2531015, Chile)

  • Heidi Bilbao-Cotal

    (Independent Researcher, Santiago 7500885, Chile)

Abstract

The main aim in this research was to validate a scale for measuring technostress in Chilean university students under the context of hybrid education. There were 212 university students as participants from the central-south zone of Chile. For measuring technostress manifestations, a technostress questionnaire for Chinese university professors and its adaptation for Spanish university students was used as a base instrument to adapt the scale. The exploratory and confirmatory factor analysis generated an adequacy of the psychometric scale by eliminating three items from the original scales but generated important changes by reordering the other 19 items into only three factors, establishing an important local difference with previous versions that contemplated five factors, but retaining as a central axis the stress produced by a misfit between the person and his or her environment. The resulting scale was based on factors such as Abilities-Demands Techno-Educational, Needs-Supplies Resources, and Person-People Factor. It also has a good internal consistency with a scale that allows for the continuation of technostress measurements in the local context; adding to studies on this topic which have already been carried out on diverse actors of the Chilean educational system; proposing a reliable and valid psychometric scale of technostress in Chilean university students; and giving researchers and academic managers the ability to know the adverse effects of the use of technologies and propose mitigation actions.

Suggested Citation

  • Alejandro Vega-Muñoz & Carla Estrada-Muñoz & Paola Andreucci-Annunziata & Nicolas Contreras-Barraza & Heidi Bilbao-Cotal, 2022. "Validation of a Measurement Scale on Technostress for University Students in Chile," IJERPH, MDPI, vol. 19(21), pages 1-14, November.
  • Handle: RePEc:gam:jijerp:v:19:y:2022:i:21:p:14493-:d:963657
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    References listed on IDEAS

    as
    1. Carla Estrada-Muñoz & Alejandro Vega-Muñoz & Dante Castillo & Sheyla Müller-Pérez & Joan Boada-Grau, 2021. "Technostress of Chilean Teachers in the Context of the COVID-19 Pandemic and Teleworking," IJERPH, MDPI, vol. 18(10), pages 1-14, May.
    2. Carla Estrada-Muñoz & Dante Castillo & Alejandro Vega-Muñoz & Joan Boada-Grau, 2020. "Teacher Technostress in the Chilean School System," IJERPH, MDPI, vol. 17(15), pages 1-17, July.
    3. Johnson, J.V. & Hall, E.M., 1988. "Job strain, work place social support, and cardiovascular disease: A cross-sectional study of random sample of the Swedish Working Population," American Journal of Public Health, American Public Health Association, vol. 78(10), pages 1336-1342.
    4. Óscar. R. González-López & María Buenadicha-Mateos & M. Isabel Sánchez-Hernández, 2021. "Overwhelmed by Technostress? Sensitive Archetypes and Effects in Times of Forced Digitalization," IJERPH, MDPI, vol. 18(8), pages 1-20, April.
    5. Giorgia Bondanini & Gabriele Giorgi & Antonio Ariza-Montes & Alejandro Vega-Muñoz & Paola Andreucci-Annunziata, 2020. "Technostress Dark Side of Technology in the Workplace: A Scientometric Analysis," IJERPH, MDPI, vol. 17(21), pages 1-23, October.
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