IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v19y2022i21p14493-d963657.html
   My bibliography  Save this article

Validation of a Measurement Scale on Technostress for University Students in Chile

Author

Listed:
  • Alejandro Vega-Muñoz

    (Instituto de Investigación y Postgrado, Facultad de Ciencias de la Salud, Universidad Central de Chile, Santiago 8330507, Chile
    Public Policy Observatory, Universidad Autónoma de Chile, Santiago 7500912, Chile)

  • Carla Estrada-Muñoz

    (Departamento de Ergonomía, Facultad de Ciencias Biológicas, Universidad de Concepción, Concepción 4070386, Chile)

  • Paola Andreucci-Annunziata

    (Instituto de Investigación y Postgrado, Facultad de Ciencias de la Salud, Universidad Central de Chile, Santiago 8330507, Chile)

  • Nicolas Contreras-Barraza

    (Facultad de Economía y Negocios, Universidad Andres Bello, Viña Del Mar 2531015, Chile)

  • Heidi Bilbao-Cotal

    (Independent Researcher, Santiago 7500885, Chile)

Abstract

The main aim in this research was to validate a scale for measuring technostress in Chilean university students under the context of hybrid education. There were 212 university students as participants from the central-south zone of Chile. For measuring technostress manifestations, a technostress questionnaire for Chinese university professors and its adaptation for Spanish university students was used as a base instrument to adapt the scale. The exploratory and confirmatory factor analysis generated an adequacy of the psychometric scale by eliminating three items from the original scales but generated important changes by reordering the other 19 items into only three factors, establishing an important local difference with previous versions that contemplated five factors, but retaining as a central axis the stress produced by a misfit between the person and his or her environment. The resulting scale was based on factors such as Abilities-Demands Techno-Educational, Needs-Supplies Resources, and Person-People Factor. It also has a good internal consistency with a scale that allows for the continuation of technostress measurements in the local context; adding to studies on this topic which have already been carried out on diverse actors of the Chilean educational system; proposing a reliable and valid psychometric scale of technostress in Chilean university students; and giving researchers and academic managers the ability to know the adverse effects of the use of technologies and propose mitigation actions.

Suggested Citation

  • Alejandro Vega-Muñoz & Carla Estrada-Muñoz & Paola Andreucci-Annunziata & Nicolas Contreras-Barraza & Heidi Bilbao-Cotal, 2022. "Validation of a Measurement Scale on Technostress for University Students in Chile," IJERPH, MDPI, vol. 19(21), pages 1-14, November.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:21:p:14493-:d:963657
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/19/21/14493/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/19/21/14493/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Carla Estrada-Muñoz & Alejandro Vega-Muñoz & Dante Castillo & Sheyla Müller-Pérez & Joan Boada-Grau, 2021. "Technostress of Chilean Teachers in the Context of the COVID-19 Pandemic and Teleworking," IJERPH, MDPI, vol. 18(10), pages 1-14, May.
    2. Carla Estrada-Muñoz & Dante Castillo & Alejandro Vega-Muñoz & Joan Boada-Grau, 2020. "Teacher Technostress in the Chilean School System," IJERPH, MDPI, vol. 17(15), pages 1-17, July.
    3. Johnson, J.V. & Hall, E.M., 1988. "Job strain, work place social support, and cardiovascular disease: A cross-sectional study of random sample of the Swedish Working Population," American Journal of Public Health, American Public Health Association, vol. 78(10), pages 1336-1342.
    4. Óscar. R. González-López & María Buenadicha-Mateos & M. Isabel Sánchez-Hernández, 2021. "Overwhelmed by Technostress? Sensitive Archetypes and Effects in Times of Forced Digitalization," IJERPH, MDPI, vol. 18(8), pages 1-20, April.
    5. Giorgia Bondanini & Gabriele Giorgi & Antonio Ariza-Montes & Alejandro Vega-Muñoz & Paola Andreucci-Annunziata, 2020. "Technostress Dark Side of Technology in the Workplace: A Scientometric Analysis," IJERPH, MDPI, vol. 17(21), pages 1-23, October.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. María del Carmen Rey-Merchán & Antonio López-Arquillos, 2022. "Occupational Risk of Technostress Related to the Use of ICT among Teachers in Spain," Sustainability, MDPI, vol. 14(14), pages 1-11, July.
    2. Elisabeth Rohwer & Joelle-Cathrin Flöther & Volker Harth & Stefanie Mache, 2022. "Overcoming the “Dark Side” of Technology—A Scoping Review on Preventing and Coping with Work-Related Technostress," IJERPH, MDPI, vol. 19(6), pages 1-30, March.
    3. Gabriele Giorgi & Antonio Ariza-Montes & Nicola Mucci & Antonio L. Leal-Rodríguez, 2022. "The Dark Side and the Light Side of Technology-Related Stress and Stress Related to Workplace Innovations: From Artificial Intelligence to Business Transformations," IJERPH, MDPI, vol. 19(3), pages 1-5, January.
    4. Óscar. R. González-López & María Buenadicha-Mateos & M. Isabel Sánchez-Hernández, 2021. "Overwhelmed by Technostress? Sensitive Archetypes and Effects in Times of Forced Digitalization," IJERPH, MDPI, vol. 18(8), pages 1-20, April.
    5. Carla Estrada-Muñoz & Alejandro Vega-Muñoz & Dante Castillo & Sheyla Müller-Pérez & Joan Boada-Grau, 2021. "Technostress of Chilean Teachers in the Context of the COVID-19 Pandemic and Teleworking," IJERPH, MDPI, vol. 18(10), pages 1-14, May.
    6. Ştefan-Alexandru Catană & Sorin-George Toma & Andreea Barbu, 2021. "The Effects of the COVID-19 Pandemic on Teleworking and Education in a Romanian Higher Education Institution: An Internal Stakeholders Perspective," IJERPH, MDPI, vol. 18(15), pages 1-17, August.
    7. Hannah Carver & Tracey Price & Danilo Falzon & Peter McCulloch & Tessa Parkes, 2022. "Stress and Wellbeing during the COVID-19 Pandemic: A Mixed-Methods Exploration of Frontline Homelessness Services Staff Experiences in Scotland," IJERPH, MDPI, vol. 19(6), pages 1-20, March.
    8. Fabio Fontana & Kelsey Bourbeau & Terence Moriarty & Michael Pereira da Silva, 2022. "The Relationship between Physical Activity, Sleep Quality, and Stress: A Study of Teachers during the COVID-19 Pandemic," IJERPH, MDPI, vol. 19(23), pages 1-9, November.
    9. Suzuki, Etsuji & Takao, Soshi & Subramanian, S.V. & Komatsu, Hirokazu & Doi, Hiroyuki & Kawachi, Ichiro, 2010. "Does low workplace social capital have detrimental effect on workers' health?," Social Science & Medicine, Elsevier, vol. 70(9), pages 1367-1372, May.
    10. Akiomi Inoue & Hisashi Eguchi & Yuko Kachi & Sarven S. McLinton & Maureen F. Dollard & Akizumi Tsutsumi, 2021. "Reliability and Validity of the Japanese Version of the 12-Item Psychosocial Safety Climate Scale (PSC-12J)," IJERPH, MDPI, vol. 18(24), pages 1-14, December.
    11. Georges Steffgen & Philipp E. Sischka & Martha Fernandez de Henestrosa, 2020. "The Quality of Work Index and the Quality of Employment Index: A Multidimensional Approach of Job Quality and Its Links to Well-Being at Work," IJERPH, MDPI, vol. 17(21), pages 1-31, October.
    12. Huizing, Anna R. & Hamers, Jan P.H. & de Jonge, Jan & Candel, Math & Berger, Martijn P.F., 2007. "Organisational determinants of the use of physical restraints: A multilevel approach," Social Science & Medicine, Elsevier, vol. 65(5), pages 924-933, September.
    13. Rosie Mulholland & Andy McKinlay & John Sproule, 2013. "Teacher Interrupted," SAGE Open, , vol. 3(3), pages 21582440135, September.
    14. Myra Sader & Barthélemy Chollet & Sébastien Brion & Olivier Trendel, 2021. "Supported, detached, or marginalized? The ambivalent role of social capital on stress at work," Post-Print hal-03167159, HAL.
    15. Lea Sell & Bryan Cleal, 2011. "Job Satisfaction, Work Environment, and Rewards: Motivational Theory Revisited," LABOUR, CEIS, vol. 25(1), pages 1-23, March.
    16. Nascimento, Lígia & Correia, Manuela Faia & Califf, Christopher B., 2024. "Towards a bright side of technostress in higher education teachers: Identifying several antecedents and outcomes of techno-eustress," Technology in Society, Elsevier, vol. 76(C).
    17. Fujishiro, Kaori & Xu, Jun & Gong, Fang, 2010. "What does "occupation" represent as an indicator of socioeconomic status?: Exploring occupational prestige and health," Social Science & Medicine, Elsevier, vol. 71(12), pages 2100-2107, December.
    18. Alexander Matros & Vladimir Smirnov & Andrew Wait & Helen Zhang, 2023. "Microfoundations of work intensification and burnout," Working Papers 2023-02, University of Sydney, School of Economics.
    19. Lutz Bellmann & Olaf Hübler, 2022. "Personality traits, working conditions and health: an empirical analysis based on the German Linked Personnel Panel, 2013–2017," Review of Managerial Science, Springer, vol. 16(2), pages 283-318, February.
    20. Leonard Bright, 2022. "Why Does PSM Lead to Higher Work Stress? Exploring the Role that Organizational Identity Theory has on the Relationship between Public Service Motivation and External-Related Stress among Federal Gove," Public Organization Review, Springer, vol. 22(3), pages 803-820, September.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:19:y:2022:i:21:p:14493-:d:963657. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.