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How Did Work-Related Depression, Anxiety, and Stress Hamper Healthcare Employee Performance during COVID-19? The Mediating Role of Job Burnout and Mental Health

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  • Jianmin Sun

    (School of Management, Nanjing University of Posts and Telecommunications, Nanjing 210006, China)

  • Muddassar Sarfraz

    (School of Management, Zhejiang Shuren University, Hangzhou 310015, China)

  • Larisa Ivascu

    (Faculty of Management in Production and Transportation, Politehnica University of Timisoara, 300191 Timisoara, Romania)

  • Kashif Iqbal

    (School of Business, Shanghai Dianji University, Nanhui Xincheng Town, Shanghai 201306, China)

  • Athar Mansoor

    (Division of Public Policy, Hong Kong University of Science and Technology, Hong Kong)

Abstract

The study objective was to examine the psychological impact of the COVID-19 pandemic on the performance of healthcare employees. The study was informed by a theoretical framework that incorporates different psychological issues (i.e., stress, depression, and anxiety) that influence healthcare workers’ performance through the mediating roles of job burnout and mental health. The study data was gathered through structured questionnaires from 669 participants working in the healthcare sector in Pakistan. A structured equation modeling (SEM) technique was used for data analysis and hypothesis development. It was found that stress, depression, and anxiety positively affected healthcare employees’ job performance during COVID-19. Psychological factors had a positive and significant impact on job burnout and mental health. Job burnout and mental health mediated the relationship between stress, anxiety, depression, and employee performance. The ongoing repercussions of COVID-19 include their impact on employee performance in the healthcare sector. Healthcare worker performance is critical to fostering industrial economic growth. Elevated levels of stress, depression, and anxiety have profoundly exacerbated employee mental health issues. COVID-19 has created challenging working conditions in organizations requiring that they address the growing psychological issues which impact negatively on worker performance.

Suggested Citation

  • Jianmin Sun & Muddassar Sarfraz & Larisa Ivascu & Kashif Iqbal & Athar Mansoor, 2022. "How Did Work-Related Depression, Anxiety, and Stress Hamper Healthcare Employee Performance during COVID-19? The Mediating Role of Job Burnout and Mental Health," IJERPH, MDPI, vol. 19(16), pages 1-18, August.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:16:p:10359-:d:892949
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    References listed on IDEAS

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    Cited by:

    1. Wei Zhang & Dongxiao Gu & Yuguang Xie & Aida Khakimova & Oleg Zolotarev, 2023. "How Do COVID-19 Risk, Life-Safety Risk, Job Insecurity, and Work–Family Conflict Affect Miner Performance? Health-Anxiety and Job-Anxiety Perspectives," IJERPH, MDPI, vol. 20(6), pages 1-21, March.
    2. Hao, Shuwei & Zhang, Xueting, 2024. "Job burnout and anxiety among medical staff: A latent profile and moderated mediation analysis," Social Science & Medicine, Elsevier, vol. 356(C).
    3. Izabela Dembińska & Agnieszka Barczak & Tomasz Rostkowski & Sabina Kauf & Natalia Marska-Dzioba, 2022. "Hierarchical Analysis of Forms of Support for Employees in the Field of Health Protection and Quality of Work during the COVID-19 Pandemic and the Desired Post-Pandemic Forms of Support," IJERPH, MDPI, vol. 19(23), pages 1-21, November.

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