IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v19y2022i10p6186-d819272.html
   My bibliography  Save this article

The Relationship between Medical Staff’s Emotional Labor, Leisure Coping Strategies, Workplace Spirituality, and Organizational Commitment during the COVID-19 Pandemic

Author

Listed:
  • Ming-Zhu Yuan

    (Department of Healthcare Administration, Asia University, Taichung 413305, Taiwan)

  • Hsiang-Fei Chen

    (Department of Leisure Industry Management, National Chin-Yi University of Technology, Taichung 411030, Taiwan)

  • Cheng-Chia Yang

    (Department of Healthcare Administration, Asia University, Taichung 413305, Taiwan)

  • Tong-Hsien Chow

    (Department of Leisure Sport and Health Management, St. John’s University, New Taipei 25135, Taiwan)

  • Chin-Hsien Hsu

    (Department of Leisure Industry Management, National Chin-Yi University of Technology, Taichung 411030, Taiwan)

Abstract

Many medical issues have gradually emerged under the severe impact of the COVID-19 pandemic, which has not only changed the medical culture but also tested medical staffs’ response abilities, emotional pressure, sense of identity, and belonging to the organization. The relationships among medical staffs’ emotional labor, leisure coping strategies, workplace spirituality, and organizational commitment during the COVID-19 pandemic are explored in this study. With medical staffs as the research subjects, a questionnaire survey was conducted using convenience sampling; a total of 360 questionnaires were distributed and 330 were returned, for a recovery rate of 91%. There were 300 valid questionnaires after 30 invalid questionnaires were excluded, for an effective recovery rate of 90%. SPSS and AMOS software were used for statistical analysis. According to the research results: (1) emotional labor had a significant effect on workplace spirituality, (2) workplace spirituality had a significant impact on organizational commitment, (3) emotional labor had a negative and significant impact on organizational commitment, (4) emotional labor had a significant impact on leisure coping strategies, and (5) the mediating effect of workplace spirituality between emotional labor and organizational commitment was not significant. Finally, relevant practical suggestions are provided based on the results of this study.

Suggested Citation

  • Ming-Zhu Yuan & Hsiang-Fei Chen & Cheng-Chia Yang & Tong-Hsien Chow & Chin-Hsien Hsu, 2022. "The Relationship between Medical Staff’s Emotional Labor, Leisure Coping Strategies, Workplace Spirituality, and Organizational Commitment during the COVID-19 Pandemic," IJERPH, MDPI, vol. 19(10), pages 1-17, May.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:10:p:6186-:d:819272
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/19/10/6186/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/19/10/6186/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Martin Sanchez-Gomez & Gabriele Giorgi & Georgia Libera Finstad & Flavio Urbini & Giulia Foti & Nicola Mucci & Salvatore Zaffina & José M. León-Perez, 2021. "COVID-19 Pandemic as a Traumatic Event and Its Associations with Fear and Mental Health: A Cognitive-Activation Approach," IJERPH, MDPI, vol. 18(14), pages 1-14, July.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ewa Małgorzata Szepietowska & Ewa Zawadzka & Sara Filipiak, 2022. "Symptoms of Post-Traumatic Stress Disorder and the Sense of Gains and Losses during the COVID-19 Pandemic: An International Study," IJERPH, MDPI, vol. 19(6), pages 1-19, March.
    2. Vincenza Capone & Roberta Borrelli & Leda Marino & Giovanni Schettino, 2022. "Mental Well-Being and Job Satisfaction of Hospital Physicians during COVID-19: Relationships with Efficacy Beliefs, Organizational Support, and Organizational Non-Technical Skills," IJERPH, MDPI, vol. 19(6), pages 1-18, March.
    3. Georgia Libera Finstad & Gabriele Giorgi & Lucrezia Ginevra Lulli & Caterina Pandolfi & Giulia Foti & José M. León-Perez & Francisco J. Cantero-Sánchez & Nicola Mucci, 2021. "Resilience, Coping Strategies and Posttraumatic Growth in the Workplace Following COVID-19: A Narrative Review on the Positive Aspects of Trauma," IJERPH, MDPI, vol. 18(18), pages 1-25, September.
    4. María Molina-Oliva & Rafael Martín-Sánchez & Elena Pastor-Benito & Raúl Soto-Cámara & Rosa M. Cárdaba-García & Israel John Thuissard & Juan José Fernández-Domínguez & María Paz Matellán-Hernández & Su, 2023. "Influence of Previous Mental State on Psychological Outcomes of Spanish Out-of-Hospital Professionals during the COVID-19 Pandemic," IJERPH, MDPI, vol. 20(4), pages 1-16, February.
    5. Lei Xia & Cheng Yang & Jiawei Wang & Lewei Liu & Yinghan Tian & Yi-lang Tang & Feng Jiang & Huanzhong Liu, 2022. "Posttraumatic Stress Symptoms and Attitudes toward the China Eastern Airlines Plane Crash in Transportation Students," IJERPH, MDPI, vol. 19(18), pages 1-13, September.
    6. Simone Donati & Gianluca Viola & Ferdinando Toscano & Salvatore Zappalà, 2021. "Not All Remote Workers Are Similar: Technology Acceptance, Remote Work Beliefs, and Wellbeing of Remote Workers during the Second Wave of the COVID-19 Pandemic," IJERPH, MDPI, vol. 18(22), pages 1-19, November.
    7. Fahmida Liza Piya & Sumaiya Amin & Anik Das & Muhammad Ashad Kabir, 2022. "Impacts of COVID-19 on the Education, Life and Mental Health of Students in Bangladesh," IJERPH, MDPI, vol. 19(2), pages 1-17, January.
    8. Maria Karanikola & Meropi Mpouzika & Elizabeth Papathanassoglou & Katerina Kaikoushi & Anna Hatzioannou & Ioannis Leontiou & Chris Livadiotis & Nicos Christophorou & Andreas Chatzittofis, 2022. "Work-Related Traumatic Stress Response in Nurses Employed in COVID-19 Settings," IJERPH, MDPI, vol. 19(17), pages 1-15, September.
    9. Jose M. León-Pérez & Mindy K. Shoss & Aristides I. Ferreira & Gabriele Giorgi, 2021. "Emerging Issues in Occupational Health Psychology," IJERPH, MDPI, vol. 18(21), pages 1-4, November.
    10. Kristine Khachatryan & Manfred E. Beutel & Yve Stöbel-Richter & Markus Zenger & Hendrik Berth & Elmar Brähler & Peter Schmidt, 2022. "Are Attitudes towards COVID-19 Pandemic Related to Subjective Physical and Mental Health?," IJERPH, MDPI, vol. 19(21), pages 1-16, November.
    11. Tiziana Di Palma & Luca Fusco & Luigia Simona Sica & Laura Aleni Sestito, 2022. "Experiencing the COVID-19 Emergency: Age-Related Disequilibrating Event for Identity," IJERPH, MDPI, vol. 19(23), pages 1-9, November.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:19:y:2022:i:10:p:6186-:d:819272. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.