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A Relational Approach to the Design for Peer Support

Author

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  • Yoonyee Pahk

    (School of Design and Human Engineering, UNIST, UNIST-gil 50, Ulju-gun, Ulsan 44919, Korea)

  • Joon Sang Baek

    (Department of Human Environment and Design, Yonsei University, Yonsei-ro 50, Seodaemun-gu, Seoul 03722, Korea)

Abstract

Peer-support services enhance mental wellbeing and increase the knowledge and capabilities of self-help groups in various settings. To ensure that these services foster peer-support relationships as intended, it is necessary to design and assess them from a relational perspective. This study presents a relational framework for peer-support design and its application to two existing peer-support services for solitary seniors in Seoul and Ulsan. The framework aims to support the analysis and conception of peer-support services. It incorporates network analysis and codesigning to understand multi-faceted peer-support relationships and to develop strategies for creating relational values, respectively. Case studies used observation and interviews to understand the multi-faceted issue of social support. Relational data for fourteen solitary seniors were collected and analyzed in terms of the qualities, quantities, and structure of peer-support relationships. Analysis results demonstrate an increased level of perceived peer support through relationship forming, as well as the factors that suppress peer-support building such as network fragmentation and the discrepancy of needs. Analysis results were fed into codesigning interventions with stakeholders. Based on these findings, we discuss the preconditions for building peer-support relationships and outline the relational approach to the design for peer support in a wider context.

Suggested Citation

  • Yoonyee Pahk & Joon Sang Baek, 2021. "A Relational Approach to the Design for Peer Support," IJERPH, MDPI, vol. 18(5), pages 1-16, March.
    • Handle: RePEc:gam:jijerp:v:18:y:2021:i:5:p:2596-:d:511001
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    References listed on IDEAS

    as
    1. Hui‐Jung Chang, 2009. "Online supportive interactions: Using a network approach to examine communication patterns within a psychosis social support group in Taiwan," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 60(7), pages 1504-1517, July.
    2. Blakeslee, Jennifer E., 2015. "Measuring the support networks of transition-age foster youth: Preliminary validation of a social network assessment for research and practice," Children and Youth Services Review, Elsevier, vol. 52(C), pages 123-134.
    3. Mi Zhang & Christopher C. Yang, 2015. "Using content and network analysis to understand the social support exchange patterns and user behaviors of an online smoking cessation intervention program," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 66(3), pages 564-575, March.
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