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Learning Organizational Culture in Greek Public Hospitals

Author

Listed:
  • Aspasia Goula

    (Department of Business Administration, School of Administrative, Economics and Social Sciences, University of West Attica, 12243 Athens, Greece)

  • Maria-Aggeliki Stamouli

    (Department of Business Administration, School of Administrative, Economics and Social Sciences, University of West Attica, 12243 Athens, Greece)

  • Dimitra Latsou

    (Department of Business Administration, School of Administrative, Economics and Social Sciences, University of West Attica, 12243 Athens, Greece)

  • Vasiliki Gkioka

    (Department of Business Administration, School of Administrative, Economics and Social Sciences, University of West Attica, 12243 Athens, Greece)

  • Niki Kyriakidou

    (Leeds Business School, City Campus, Leeds Beckett University, Leeds LS1 3HE, UK)

Abstract

(1) Background: A learning organizational culture is crucial to the safety of patients and the quality of public health care. The aim of this study was to assess the learning organizational culture and capacity of Greek public hospitals. (2) Materials and Methods: A cross-sectional analysis was carried out in six public general hospitals and stratified sampling was used as the sampling technique. A total of 480 questionnaires were distributed to health care professionals and 380 valid questionnaires were returned (78% response rate). The comprehensive form of the Dimensions of Learning Organization Questionnaire (DLOQ), which was adapted and translated into Greek, was used for data collection in this survey. (3) Results: The level of learning organizational culture and capacity in the health units are very low. All seven dimensions of the learning organizational instrument are lower than the theoretically neutral median (3.0). Health care employees believe that the hospital’s existing culture and management practices do not foster and contribute to continuing learning, which is the fundamental aspect of self-development, department development and performance improvement. (4) Conclusions: Greek public hospitals need to adopt different types of leadership practices and culture in order to be able to facilitate organizational learning. Organizational learning (OL) is based on collaborative working, a culture that encompasses learning as participation in the organizational work practice. This transformation of culture should take place at all levels of learning to enhance results.

Suggested Citation

  • Aspasia Goula & Maria-Aggeliki Stamouli & Dimitra Latsou & Vasiliki Gkioka & Niki Kyriakidou, 2021. "Learning Organizational Culture in Greek Public Hospitals," IJERPH, MDPI, vol. 18(4), pages 1-14, February.
  • Handle: RePEc:gam:jijerp:v:18:y:2021:i:4:p:1867-:d:499438
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    References listed on IDEAS

    as
    1. Jos Benders & Geert Van Hootegem, 1999. "Teams and their Context: Moving the Team Discussion Beyond Existing Dichotomies," Journal of Management Studies, Wiley Blackwell, vol. 36(5), pages 609-628, September.
    2. Aspasia Goula & Dionisia Katelouzou & George Pierrakos & Dimitra Latsou & Sofia Dimakou & Aggeliki Stamouli & Chrysostomos Natsis, 2019. "Analysis of the Relationship Between Transformational Leadership and Learning Organization in Health Care Services," Springer Proceedings in Business and Economics, in: Androniki Kavoura & Efstathios Kefallonitis & Apostolos Giovanis (ed.), Strategic Innovative Marketing and Tourism, pages 155-163, Springer.
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