IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v18y2021i3p974-d485414.html
   My bibliography  Save this article

Navigational Needs and Preferences of Hospital Patients and Visitors: What Prospects for Smart Technologies?

Author

Listed:
  • Jan Ženka

    (Department of Social Geography and Regional Development, Faculty of Science, University of Ostrava, Chittussiho 10, 710 00 Ostrava, Czech Republic)

  • Jan Macháček

    (Department of Social Geography and Regional Development, Faculty of Science, University of Ostrava, Chittussiho 10, 710 00 Ostrava, Czech Republic)

  • Pavel Michna

    (AGEL a. s., Jungmannova 28/17, Nové Město, 110 00 Praha 1, Czech Republic)

  • Pavel Kořízek

    (AGEL Research and Training Institute, Mathonova 291/1, Krasice, 796 04 Prostějov, Czech Republic)

Abstract

In this paper, we map navigational needs and preferences of patients and visitors to evaluate the appropriateness of a smartphone navigation application in the hospital in contrast to other, more traditional navigational cues. We test the effects of sociodemographic variables (age, gender, education) on wayfinding strategies and preferences of respondents (using chi2 tests). Empirical research is based on the survey among 928 patients/visitors of the Vítkovice Hospital in Ostrava, Czechia. We found a relatively weak association between gender and wayfinding—no major differences between men and women in navigational preferences were found. Age was the most important predictor of wayfinding. Respondents in the over-60-year age group were characteristic of a lower interest in changes of the navigational system and low willingness to use mobile applications for navigation—people between 41 years and 60 years were the biggest supporters of changes. Correspondingly, demand for improvement of navigation (including a mobile application) was positively correlated with educational level.

Suggested Citation

  • Jan Ženka & Jan Macháček & Pavel Michna & Pavel Kořízek, 2021. "Navigational Needs and Preferences of Hospital Patients and Visitors: What Prospects for Smart Technologies?," IJERPH, MDPI, vol. 18(3), pages 1-20, January.
    • Handle: RePEc:gam:jijerp:v:18:y:2021:i:3:p:974-:d:485414
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/18/3/974/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/18/3/974/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Susanne Ulrich & Eva Grill & Virginia L Flanagin, 2019. "Who gets lost and why: A representative cross-sectional survey on sociodemographic and vestibular determinants of wayfinding strategies," PLOS ONE, Public Library of Science, vol. 14(1), pages 1-16, January.
    2. Anna Charisse Farr & Tristan Kleinschmidt & Prasad Yarlagadda & Kerrie Mengersen, 2012. "Wayfinding: A simple concept, a complex process," Transport Reviews, Taylor & Francis Journals, vol. 32(6), pages 715-743, July.
    3. Bin Ding & Wei Liu & Sang-Bing Tsai & Dongxiao Gu & Fang Bian & Xuefeng Shao, 2019. "Effect of Patient Participation on Nurse and Patient Outcomes in Inpatient Healthcare," IJERPH, MDPI, vol. 16(8), pages 1-16, April.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ailian Zhang & Mengmeng Pan, 2020. "“Smart Process” of Medical Innovation: The Synergism Based on Network and Physical Space," IJERPH, MDPI, vol. 17(11), pages 1-17, May.
    2. Susanne Ulrich & Eva Grill & Virginia L Flanagin, 2019. "Who gets lost and why: A representative cross-sectional survey on sociodemographic and vestibular determinants of wayfinding strategies," PLOS ONE, Public Library of Science, vol. 14(1), pages 1-16, January.
    3. Bai Liu & Shuyan Guo & Bin Ding, 2020. "Technical Blossom in Medical Care: The Influence of Big Data Platform on Medical Innovation," IJERPH, MDPI, vol. 17(2), pages 1-17, January.
    4. Lixiao Wang & Zhenya Zhang & Shijun Lu & Jianhu Wang, 2024. "Behavior Selection Models of Fire Evacuations with the Consideration of Adaptive Evacuation Psychologies," Sustainability, MDPI, vol. 16(9), pages 1-15, April.
    5. C. Natalie van der Wal & Daniel Formolo & Mark A. Robinson & Steven Gwynne, 2021. "Examining Evacuee Response to Emergency Communications with Agent-Based Simulations," Sustainability, MDPI, vol. 13(9), pages 1-24, April.
    6. Lingzhu Zhang & Alain JF Chiaradia, 2022. "Walking in the cities without ground, how 3d complex network volumetrics improve analysis," Environment and Planning B, , vol. 49(7), pages 1857-1874, September.
    7. Hai Xiao & Congli Xue & Jiahao Yu & Chuwei Yu & Guoqiang Peng, 2023. "Spatial Morphological Characteristics of Ethnic Villages in the Dadu River Basin, a Sino-Tibetan Area of Sichuan, China," Land, MDPI, vol. 12(9), pages 1-16, August.
    8. Mackett, Roger L., 2021. "Policy interventions to facilitate travel by people with mental health conditions," Transport Policy, Elsevier, vol. 110(C), pages 306-313.
    9. van Lierop, D. & Soemers, J. & Hoeke, L. & Liu, G. & Chen, Z. & Ettema, D. & Kruijf, J., 2020. "Wayfinding for cycle highways: Assessing e-bike users' experiences with wayfinding along a cycle highway in the Netherlands," Journal of Transport Geography, Elsevier, vol. 88(C).
    10. Alberto González-García & Arrate Pinto-Carral & Jesús Sanz Villorejo & Pilar Marqués-Sánchez, 2021. "Competency Model for the Middle Nurse Manager (MCGE-Logistic Level)," IJERPH, MDPI, vol. 18(8), pages 1-13, April.
    11. Zhang, Xu & Zhang, Wei & Lee, Paul Tae-Woo, 2020. "Importance rankings of nodes in the China Railway Express network under the Belt and Road Initiative," Transportation Research Part A: Policy and Practice, Elsevier, vol. 139(C), pages 134-147.
    12. Alberto González García & Arrate Pinto-Carral & Jesús Sanz Villorejo & Pilar Marqués-Sánchez, 2020. "Nurse Manager Core Competencies: A Proposal in the Spanish Health System," IJERPH, MDPI, vol. 17(9), pages 1-15, May.
    13. Marta Marsilio & Floriana Fusco & Eleonora Gheduzzi & Chiara Guglielmetti, 2021. "Co-Production Performance Evaluation in Healthcare. A Systematic Review of Methods, Tools and Metrics," IJERPH, MDPI, vol. 18(7), pages 1-28, March.
    14. A. Charisse Farr & Kerrie Mengersen & Fabrizio Ruggeri & Daniel Simpson & Paul Wu & Prasad Yarlagadda, 2020. "Combining Opinions for Use in Bayesian Networks: A Measurement Error Approach," International Statistical Review, International Statistical Institute, vol. 88(2), pages 335-353, August.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:18:y:2021:i:3:p:974-:d:485414. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.