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How CSV and CSR Affect Organizational Performance: A Productive Behavior Perspective

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  • Kwang O. Park

    (Division of Business, Yeungnam University College, 170 Hyeonchung-ro, Nam-gu, Daegu 42415, Korea)

Abstract

Background: This study aims to shed light on the mutually beneficial causal relationship between creating shared value (CSV) and corporate social responsibility (CSR) activities and how they affect productive behavior through work engagement. Many preceding studies showed that work engagement and organizational citizenship behaviors (OCB) play a major role in the relationship between CSV and CSR activities and the organization’s internal performance. This study classified product behavior into OCB, innovative behavior, and job performance, based on the literature review. Methods: The subjects of this study were companies listed in KOSPI, which is Korea’s representative securities market. The companies listed on KOSPI are Korea’s leading companies as designated by the Korean government and financial authorities based on industry representation, market representation, and liquidity. Results: This study supported many preceding studies that analyzed the causal relationship between CSV and CSR activities, as well as OCB. In addition, this study has significant implications for businesses since it presents the possibility of studying the relationships between various organizational performance factors such as innovative behavior and job performance. Conclusions: It is expected that this study will help companies find more effective ways to strengthen their competitive advantage from a theoretical and practical perspective.

Suggested Citation

  • Kwang O. Park, 2020. "How CSV and CSR Affect Organizational Performance: A Productive Behavior Perspective," IJERPH, MDPI, vol. 17(7), pages 1-15, April.
    • Handle: RePEc:gam:jijerp:v:17:y:2020:i:7:p:2556-:d:342990
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    References listed on IDEAS

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    1. Marwan Ahmad Alshammari & Marwan Ahmad Alshammari & Bader Ayed AL Qaied & Hamzah Al-Mawali & Mohammad Matalqa, 2016. "What Drives Employee’s Involvement and Turnover Intentions: Empirical Investigation of Factors Influencing Employee Involvement and Turnover Intentions?," International Review of Management and Marketing, Econjournals, vol. 6(2), pages 298-306.
    2. Tahir Farid & Sadaf Iqbal & Jianhong Ma & Sandra Castro-González & Amira Khattak & Muhammad Khalil Khan, 2019. "Employees’ Perceptions of CSR, Work Engagement, and Organizational Citizenship Behavior: The Mediating Effects of Organizational Justice," IJERPH, MDPI, vol. 16(10), pages 1-16, May.
    3. Hae-Ryong Kim & Moonkyu Lee & Hyoung-Tark Lee & Na-Min Kim, 2010. "Corporate Social Responsibility and Employee–Company Identification," Journal of Business Ethics, Springer, vol. 95(4), pages 557-569, September.
    4. Woocheol Kim & Jiwon Park, 2017. "Examining Structural Relationships between Work Engagement, Organizational Procedural Justice, Knowledge Sharing, and Innovative Work Behavior for Sustainable Organizations," Sustainability, MDPI, vol. 9(2), pages 1-16, February.
    5. Kwang O. Park, 2019. "The Relationship between Power Type, Work Engagement, and Organizational Citizenship Behaviors," IJERPH, MDPI, vol. 16(6), pages 1-13, March.
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    Cited by:

    1. Jae-Geum Jeong & Seung-Wan Kang & Suk Bong Choi, 2022. "A Multilevel Study of the Relationship between CSR Promotion Climate and Happiness at Work via Organizational Identification: Moderation Effect of Leader–Followers Value Congruence," IJERPH, MDPI, vol. 19(11), pages 1-19, May.
    2. Sharmin Taskin & Amna Javed & Youji Kohda, 2023. "Creating Shared Value in Banking by Offering Entrepreneurship Education to Female Entrepreneurs," Sustainability, MDPI, vol. 15(19), pages 1-15, October.
    3. Shekhar & Debadyuti Das, 2023. "Enablers of ‘Creating Shared Value’: A Total Interpretive Structural Modeling–Polarity Approach," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 24(2), pages 291-318, June.
    4. Shixiao Wu, 2024. "From Global Goals to Classroom Realities: The Role of Corporate Social Responsibility in Promoting Teacher Wellbeing in Higher Education," Sustainability, MDPI, vol. 16(16), pages 1-19, August.
    5. Li, Quan & Li, Tianshu & Zhang, Yuan, 2024. "ESG performance, heterogeneous creditors, and bond financing costs: Firm-level evidence," Finance Research Letters, Elsevier, vol. 66(C).
    6. Cuiling Ou & Kegao Yan, 2024. "The Nonlinear Effect of Economic Policy Uncertainty on Corporate Social Responsibility," Sustainability, MDPI, vol. 16(12), pages 1-19, June.

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