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Nurses’ Self-Assessment of Caring Behaviors in Nurse–Patient Interactions: A Cross-Sectional Study

Author

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  • Jasenka Vujanić

    (Faculty of Dental Medicine and Health Osijek, Josip Juraj Strossmayer University of Osijek, 31 000 Osijek, Croatia
    Faculty of Medicine, Josip Juraj Strossmayer University of Osijek, 31 000 Osijek, Croatia)

  • Nada Prlić

    (Faculty of Dental Medicine and Health Osijek, Josip Juraj Strossmayer University of Osijek, 31 000 Osijek, Croatia
    Faculty of Medicine, Josip Juraj Strossmayer University of Osijek, 31 000 Osijek, Croatia)

  • Robert Lovrić

    (Faculty of Dental Medicine and Health Osijek, Josip Juraj Strossmayer University of Osijek, 31 000 Osijek, Croatia)

Abstract

Nurse–patient interactions based on caring behaviors ensure better working conditions and better-quality healthcare. The aim of this quantitative study is to examine how nurses self-assess the frequency of applying caring behaviors in nurse–patient interactions and to identify the differences in the application frequency of caring behaviors in relation to work experience and education level. The respondents were Bachelor of Science (BSc) nurses and nurses with basic training (VET) employed in different clinical departments of the Clinical Hospital Center in Croatia. The survey used the “Caring Nurse–Patient Interactions Scale (Nurse Version)”. The respondents assessed the caring behaviors from the subscale “needs” as the most frequently applied (median (Me): 4.7; interquartile range (IQR): 4.4–4.9), while the least frequently applied were the procedures from the subscale “sensitivity” (Me: 3.8; IQR: 3.2–4.3). The VET nurses reported applying caring behaviors to the subscales “hope” ( p < 0.001), “problem-solving” ( p = 0.003), and “environment” ( p = 0.021) more frequently than BSc nurses did. Compared with less experienced respondents, the respondents with more than 30 years of work experience applied the caring behaviors on the subscales “sensitivity” ( p = 0.009), “expression of emotions” ( p = 0.001), “problem-solving” ( p = 0.008), and especially “humanism” and “spirituality” ( p < 0.001) more frequently. The results indicate that respondents are more focused on applying skills or carrying out a task than on caring behaviors which is about demonstrating compassion, loving kindness, and relationships.

Suggested Citation

  • Jasenka Vujanić & Nada Prlić & Robert Lovrić, 2020. "Nurses’ Self-Assessment of Caring Behaviors in Nurse–Patient Interactions: A Cross-Sectional Study," IJERPH, MDPI, vol. 17(14), pages 1-15, July.
    • Handle: RePEc:gam:jijerp:v:17:y:2020:i:14:p:5255-:d:387432
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    References listed on IDEAS

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    1. Kelsey B Morrison & Susan A Korol, 2014. "Nurses' perceived and actual caregiving roles: identifying factors that can contribute to job satisfaction," Journal of Clinical Nursing, John Wiley & Sons, vol. 23(23-24), pages 3468-3477, December.
    2. Emily K. Compton & Karen Gildemeyer & Richard R. Reich & Tina M. Mason, 2019. "Perceptions of caring behaviours: A comparison of surgical oncology nurses and patients," Journal of Clinical Nursing, John Wiley & Sons, vol. 28(9-10), pages 1680-1684, May.
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    Cited by:

    1. Ivana Debelić & Anamaria Mikolčić & Jovana Tihomirović & Iva Barić & Đurđica Lendić & Željka Nikšić & Barbara Šencaj & Robert Lovrić, 2022. "Stressful Experiences of Parents in the Paediatric Intensive Care Unit: Searching for the Most Intensive PICU Stressors," IJERPH, MDPI, vol. 19(18), pages 1-17, September.
    2. Marija Kadović & Štefica Mikšić & Robert Lovrić, 2022. "Ability of Emotional Regulation and Control as a Stress Predictor in Healthcare Professionals," IJERPH, MDPI, vol. 20(1), pages 1-15, December.

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