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Workplace Violence and Job Performance among Community Healthcare Workers in China: The Mediator Role of Quality of Life

Author

Listed:
  • Wei-Quan Lin

    (Department of Preventive Medicine, School of Public Health, Guangzhou Medical University, Guangzhou 510182, China
    These authors contributed equally to this work.)

  • Jiang Wu

    (Baoan Center Hospital of Shenzhen, 6 Xiyuan Road, Baoan District, Shenzhen 518102, China
    These authors contributed equally to this work.)

  • Le-Xin Yuan

    (Department of Nursing, School of Nursing, Guangzhou Medical University, Guangzhou 510182, China)

  • Sheng-Chao Zhang

    (Baoan Center Hospital of Shenzhen, 6 Xiyuan Road, Baoan District, Shenzhen 518102, China)

  • Meng-Juan Jing

    (Institute of Public Health, School of Nursing, Henan University, Kaifeng 475004, China)

  • Hui-Shan Zhang

    (Department of Preventive Medicine, School of Public Health, Guangzhou Medical University, Guangzhou 510182, China)

  • Jia-Li Luo

    (Department of Preventive Medicine, School of Public Health, Guangzhou Medical University, Guangzhou 510182, China)

  • Yi-Xiong Lei

    (Department of Preventive Medicine, School of Public Health, Guangzhou Medical University, Guangzhou 510182, China)

  • Pei-Xi Wang

    (Department of Preventive Medicine, School of Public Health, Guangzhou Medical University, Guangzhou 510182, China
    Institute of Public Health, School of Nursing, Henan University, Kaifeng 475004, China)

Abstract

Objective : To explore the impact of workplace violence on job performance and quality of life of community healthcare workers in China, especially the relationship of these three variables. Methods : From December 2013 to April 2014, a total of 1404 healthcare workers were recruited by using the random cluster sampling method from Community Health Centers in Guangzhou and Shenzhen. The workplace violence scale, the job performance scale and the quality of life scale (SF-36) were self-administered. The structural equation model constructed by Amos 17.0 was employed to assess the relationship among these variables. Results : Our study found that 51.64% of the respondents had an experience of workplace violence. It was found that both job performance and quality of life had a negative correlation with workplace violence. A positive association was identified between job performance and quality of life. The path analysis showed the total effect ( β = −0.243) of workplace violence on job performance consisted of a direct effect ( β = −0.113) and an indirect effect ( β = −0.130), which was mediated by quality of life. Conclusions : Workplace violence among community healthcare workers is prevalent in China. The workplace violence had negative effects on the job performance and quality of life of CHCs’ workers. The study suggests that improvement in the quality of life may lead to an effective reduction of the damages in job performance caused by workplace violence.

Suggested Citation

  • Wei-Quan Lin & Jiang Wu & Le-Xin Yuan & Sheng-Chao Zhang & Meng-Juan Jing & Hui-Shan Zhang & Jia-Li Luo & Yi-Xiong Lei & Pei-Xi Wang, 2015. "Workplace Violence and Job Performance among Community Healthcare Workers in China: The Mediator Role of Quality of Life," IJERPH, MDPI, vol. 12(11), pages 1-15, November.
    • Handle: RePEc:gam:jijerp:v:12:y:2015:i:11:p:14872-14886:d:59193
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    References listed on IDEAS

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    1. Yanwei Ding & Jianwei Qu & Xiaosong Yu & Shuang Wang, 2014. "The Mediating Effects of Burnout on the Relationship between Anxiety Symptoms and Occupational Stress among Community Healthcare Workers in China: A Cross-Sectional Study," PLOS ONE, Public Library of Science, vol. 9(9), pages 1-7, September.
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    Cited by:

    1. Bing Liu & Naixin Zhu & Huijuan Wang & Fengyu Li & Chenghao Men, 2021. "Protecting Nurses from Mistreatment by Patients: A Cross-Sectional Study on the Roles of Emotional Contagion Susceptibility and Emotional Regulation Ability," IJERPH, MDPI, vol. 18(12), pages 1-17, June.
    2. Meiqi Wang & Haipeng Wang & Zhen Wei & Yifan Wang & Long Sun, 2022. "Association between Workplace Violence and Depressive Symptoms among Primary Healthcare Professionals in Shandong, China: Meaning in Life as a Moderator," IJERPH, MDPI, vol. 19(22), pages 1-12, November.
    3. Tengyang Ma & Tianan Yang & Yilun Guo & Yifei Wang & Jianwei Deng, 2018. "Do Challenge Stress and Hindrance Stress Affect Quality of Health Care? Empirical Evidence from China," IJERPH, MDPI, vol. 15(8), pages 1-11, August.

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