IDEAS home Printed from https://ideas.repec.org/a/gam/jeners/v17y2024i6p1473-d1359635.html
   My bibliography  Save this article

The Impact of Indoor Environmental Quality on Occupant Satisfaction in Commercial Buildings: A Comparison of Building Expert Opinions and Residents’ Experiences

Author

Listed:
  • Fatemeh Mokhtariyan Sorkhan

    (Department of Art and Architecture, Shahid Bahonar University, Kerman 7616913439, Iran)

  • Soheil Roumi

    (School of Engineering and Built Environment, Griffith University, Southport, QLD 4222, Australia)

  • Mohammad Soltanzadeh Zarandi

    (Department of Art and Architecture, Shahid Bahonar University, Kerman 7616913439, Iran)

  • Mohammad Ali Ashraf Ganjouei

    (Department of Art and Architecture, Shahid Bahonar University, Kerman 7616913439, Iran)

Abstract

This paper investigates the Indoor Environmental Quality (IEQ) factors influencing occupant satisfaction in commercial buildings in Iran, contrasting the views of building experts (architects and engineers) with those of building occupants. Employing the fuzzy analytical hierarchy process (FAHP), this study focuses on the four primary IEQ factors: thermal comfort, indoor air quality, visual comfort, and acoustic comfort. The study aims to bridge the gap between expert evaluations and occupant perceptions of IEQ factors in commercial buildings in Iran. By examining the disparities in prioritising IEQ factors between these two groups, the study sheds light on the complexities of IEQ assessment and highlights the importance of considering diverse perspectives in optimising indoor environments. Our methodology includes a survey conducted among 30 building experts (15 architects and 15 building engineers) and 102 occupants, employing FAHP to derive the relative importance weights of each IEQ factor. The results highlight significant disparities between architects, engineers, and occupants in prioritising these factors. Architects emphasise visual comfort (42%), while engineers and occupants view thermal comfort (53% and 41%) as the most crucial factor for occupant satisfaction. The study underscores the complexity of IEQ in commercial buildings and the diverse perspectives influencing its assessment. It contributes to the broader discourse on optimising IEQ, emphasising the need for a comprehensive approach that encompasses both technical expertise and occupant experience.

Suggested Citation

  • Fatemeh Mokhtariyan Sorkhan & Soheil Roumi & Mohammad Soltanzadeh Zarandi & Mohammad Ali Ashraf Ganjouei, 2024. "The Impact of Indoor Environmental Quality on Occupant Satisfaction in Commercial Buildings: A Comparison of Building Expert Opinions and Residents’ Experiences," Energies, MDPI, vol. 17(6), pages 1-15, March.
    • Handle: RePEc:gam:jeners:v:17:y:2024:i:6:p:1473-:d:1359635
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1996-1073/17/6/1473/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1996-1073/17/6/1473/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Nasrollahi, Nazanin & Shokri, Elham, 2016. "Daylight illuminance in urban environments for visual comfort and energy performance," Renewable and Sustainable Energy Reviews, Elsevier, vol. 66(C), pages 861-874.
    2. Favero, Matteo & Kloppenborg Møller, Jan & Calì, Davide & Carlucci, Salvatore, 2022. "Human-in-the-loop methods for occupant-centric building design and operation," Applied Energy, Elsevier, vol. 325(C).
    3. Choudhary, Devendra & Shankar, Ravi, 2012. "An STEEP-fuzzy AHP-TOPSIS framework for evaluation and selection of thermal power plant location: A case study from India," Energy, Elsevier, vol. 42(1), pages 510-521.
    4. Soheil Roumi & Fan Zhang & Rodney A. Stewart, 2022. "Global Research Trends on Building Indoor Environmental Quality Modelling and Indexing Systems—A Scientometric Review," Energies, MDPI, vol. 15(12), pages 1-26, June.
    5. Mangla, Sachin Kumar & Kumar, Pradeep & Barua, Mukesh Kumar, 2015. "Risk analysis in green supply chain using fuzzy AHP approach: A case study," Resources, Conservation & Recycling, Elsevier, vol. 104(PB), pages 375-390.
    6. Awasthi, Anjali & Govindan, Kannan & Gold, Stefan, 2018. "Multi-tier sustainable global supplier selection using a fuzzy AHP-VIKOR based approach," International Journal of Production Economics, Elsevier, vol. 195(C), pages 106-117.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Puppala, Harish & Peddinti, Pranav R.T. & Tamvada, Jagannadha Pawan & Ahuja, Jaya & Kim, Byungmin, 2023. "Barriers to the adoption of new technologies in rural areas: The case of unmanned aerial vehicles for precision agriculture in India," Technology in Society, Elsevier, vol. 74(C).
    2. Dan-Ping Li & Li Xie & Peng-Fei Cheng & Xiang-Hong Zhou & Cheng-Xun Fu, 2021. "Green Supplier Selection Under Cloud Manufacturing Environment: A Hybrid MCDM Model," SAGE Open, , vol. 11(4), pages 21582440211, November.
    3. Marta Negri & Enrico Cagno & Claudia Colicchia & Joseph Sarkis, 2021. "Integrating sustainability and resilience in the supply chain: A systematic literature review and a research agenda," Business Strategy and the Environment, Wiley Blackwell, vol. 30(7), pages 2858-2886, November.
    4. Liu, Wu & Hui, Longxuan & Lu, Yuting & Tang, Jinsong, 2020. "Developing an evaluation method for SCADA-Controlled urban gas infrastructure hierarchical design using multi-level fuzzy comprehensive evaluation," International Journal of Critical Infrastructure Protection, Elsevier, vol. 30(C).
    5. Pishchulov, Grigory & Trautrims, Alexander & Chesney, Thomas & Gold, Stefan & Schwab, Leila, 2019. "The Voting Analytic Hierarchy Process revisited: A revised method with application to sustainable supplier selection," International Journal of Production Economics, Elsevier, vol. 211(C), pages 166-179.
    6. Pasura Aungkulanon & Walailak Atthirawong & Pongchanun Luangpaiboon & Wirachchaya Chanpuypetch, 2024. "Navigating Supply Chain Resilience: A Hybrid Approach to Agri-Food Supplier Selection," Mathematics, MDPI, vol. 12(10), pages 1-42, May.
    7. Silvia Cosimato & Roberto Vona, 2021. "Digital Innovation for the Sustainability of Reshoring Strategies: A Literature Review," Sustainability, MDPI, vol. 13(14), pages 1-16, July.
    8. Mohit Jain & Gunjan Soni & Deepak Verma & Rajendra Baraiya & Bharti Ramtiyal, 2023. "Selection of Technology Acceptance Model for Adoption of Industry 4.0 Technologies in Agri-Fresh Supply Chain," Sustainability, MDPI, vol. 15(6), pages 1-20, March.
    9. Davis-Sramek, Beth & Robinson, Jessica L. & Darby, Jessica L. & Thomas, Rodney W., 2020. "Exploring the differential roles of environmental and social sustainability in carrier selection decisions," International Journal of Production Economics, Elsevier, vol. 227(C).
    10. Fracarolli Nunes, Mauro & Lee Park, Camila & Shin, Hyunju, 2021. "Corporate social and environmental irresponsibilities in supply chains, contamination, and damage of intangible resources: A behavioural approach," International Journal of Production Economics, Elsevier, vol. 241(C).
    11. Chamoli, Sunil, 2015. "Hybrid FAHP (fuzzy analytical hierarchy process)-FTOPSIS (fuzzy technique for order preference by similarity of an ideal solution) approach for performance evaluation of the V down perforated baffle r," Energy, Elsevier, vol. 84(C), pages 432-442.
    12. Deveci, Muhammet & Cali, Umit & Kucuksari, Sadik & Erdogan, Nuh, 2020. "Interval type-2 fuzzy sets based multi-criteria decision-making model for offshore wind farm development in Ireland," Energy, Elsevier, vol. 198(C).
    13. Caetani, Alberto Pavlick & Ferreira, Luciano & Borenstein, Denis, 2016. "Development of an integrated decision-making method for an oil refinery restructuring in Brazil," Energy, Elsevier, vol. 111(C), pages 197-210.
    14. Marco Rogna, 2019. "A First-Phase Screening Device for Site Selection of Large-Scale Solar Plants with an Application to Italy," BEMPS - Bozen Economics & Management Paper Series BEMPS57, Faculty of Economics and Management at the Free University of Bozen.
    15. Abdul, Daud & Wenqi, Jiang & Tanveer, Arsalan, 2022. "Prioritization of renewable energy source for electricity generation through AHP-VIKOR integrated methodology," Renewable Energy, Elsevier, vol. 184(C), pages 1018-1032.
    16. Arunodaya Raj Mishra & Pratibha Rani & Dragan Pamucar & Abhijit Saha, 2024. "An integrated Pythagorean fuzzy fairly operator-based MARCOS method for solving the sustainable circular supplier selection problem," Annals of Operations Research, Springer, vol. 342(1), pages 523-564, November.
    17. Fatih Topaloğlu, 2024. "Development of a new hybrid method for multi-criteria decision making (MCDM) approach: a case study for facility location selection," Operational Research, Springer, vol. 24(4), pages 1-23, December.
    18. Amin Mahmoudi & Saad Ahmed Javed, 2022. "Probabilistic Approach to Multi-Stage Supplier Evaluation: Confidence Level Measurement in Ordinal Priority Approach," Group Decision and Negotiation, Springer, vol. 31(5), pages 1051-1096, October.
    19. Sellak, Hamza & Ouhbi, Brahim & Frikh, Bouchra & Palomares, Iván, 2017. "Towards next-generation energy planning decision-making: An expert-based framework for intelligent decision support," Renewable and Sustainable Energy Reviews, Elsevier, vol. 80(C), pages 1544-1577.
    20. Ustaoglu, E. & Sisman, S. & Aydınoglu, A.C., 2021. "Determining agricultural suitable land in peri-urban geography using GIS and Multi Criteria Decision Analysis (MCDA) techniques," Ecological Modelling, Elsevier, vol. 455(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jeners:v:17:y:2024:i:6:p:1473-:d:1359635. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.