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A Multi-Criteria Evaluation of Applications Supporting Public Transport Users

Author

Listed:
  • Katarzyna Solecka

    (Faculty of Civil Engineering, Cracow University of Technology, 31-155 Kracow, Poland)

  • Marcin Kiciński

    (Faculty of Civil and Transport Engineering, Poznan University of Technology, 60-965 Poznan, Poland)

Abstract

Reducing the energy consumption of transport in urban areas is possible if appropriate measures are taken to make public transport more attractive. These include all kinds of journey planners that are part of the passenger information system. Various applications available on the market allow passengers to evaluate their usability. This paper presents and compares nine of the most popular journey planners available to iOS and Android users travelling in Krakow. The comparison took into account all the information obtained from the surveys. In addition, using a multi-criteria approach, the final ranking of the set of journey planners was developed. The assessment was made on the basis of a set of nine criteria indicated by travellers as the most important ones. The obtained results showed disproportions in the functionality of particular solutions. They also indicated the apps that are most frequently and willingly used by local (urban city/agglomeration) travellers.

Suggested Citation

  • Katarzyna Solecka & Marcin Kiciński, 2022. "A Multi-Criteria Evaluation of Applications Supporting Public Transport Users," Energies, MDPI, vol. 15(10), pages 1-25, May.
    • Handle: RePEc:gam:jeners:v:15:y:2022:i:10:p:3493-:d:812461
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    References listed on IDEAS

    as
    1. Ali Gohar & Gianfranco Nencioni, 2021. "The Role of 5G Technologies in a Smart City: The Case for Intelligent Transportation System," Sustainability, MDPI, vol. 13(9), pages 1-24, May.
    2. Arkadiusz Adam Drabicki & Md Faqhrul Islam & Andrzej Szarata, 2021. "Investigating the Impact of Public Transport Service Disruptions upon Passenger Travel Behaviour—Results from Krakow City," Energies, MDPI, vol. 14(16), pages 1-14, August.
    3. Muhammad Ashraf Javid & Nazam Ali & Syed Arif Hussain Shah & Muhammad Abdullah, 2021. "Travelers’ Attitudes Toward Mobile Application–Based Public Transport Services in Lahore," SAGE Open, , vol. 11(1), pages 21582440209, January.
    4. Panagiotis Georgakis & Adel Almohammad & Efthimios Bothos & Babis Magoutas & Kostantina Arnaoutaki & Gregoris Mentzas, 2020. "Heuristic-Based Journey Planner for Mobility as a Service (MaaS)," Sustainability, MDPI, vol. 12(23), pages 1-25, December.
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