IDEAS home Printed from https://ideas.repec.org/a/gam/jadmsc/v14y2024i6p117-d1407667.html
   My bibliography  Save this article

How to Evaluate the Effectiveness of Performance Management Systems? An Overview of the Literature and a Proposed Integrative Model

Author

Listed:
  • Mariana Lopes de Araújo

    (Graduate Program in Administration—PPGA, University of Brasília, Brasilia 70910-900, Brazil)

  • Lucas Soares Caldas

    (Graduate Program in Administration—PPGA, University of Brasília, Brasilia 70910-900, Brazil)

  • Bruna Stamm Barreto

    (Graduate Program in Administration—PPGA, University of Brasília, Brasilia 70910-900, Brazil)

  • Pedro Paulo Murce Menezes

    (Graduate Program in Administration—PPGA, University of Brasília, Brasilia 70910-900, Brazil)

  • Júlia Cássia dos Santos Silvério

    (Graduate Program in Administration—PPGA, University of Brasília, Brasilia 70910-900, Brazil)

  • Laís Campos Rodrigues

    (Graduate Program in Administration—PPGA, University of Brasília, Brasilia 70910-900, Brazil)

  • André Luiz Marques Serrano

    (Graduate Program in Administration—PPGA, University of Brasília, Brasilia 70910-900, Brazil)

  • Clóvis Neumann

    (Graduate Program in Administration—PPGA, University of Brasília, Brasilia 70910-900, Brazil)

  • Nara Mendes

    (Graduate Program in Administration—PPGA, University of Brasília, Brasilia 70910-900, Brazil)

Abstract

The purpose of this study is to propose an integrative model for evaluating the effectiveness of performance management system (PMS). This model aims to systematize the dimensions and criteria used in the literature and provide clarity in terms of evaluation possibilities. A comprehensive review of the literature was conducted to identify the dimensions, criteria, and causal relationships used in evaluating PMS effectiveness. A sample of 57 articles was analyzed using content analysis. The study established dimensions and criteria that have been neglected in the literature. The review resulted in the proposal of an integrative model for evaluating PMS effectiveness, which incorporates individual and organizational dimensions and criteria identified in the literature. It sheds light on recurrently adopted dimensions, particularly those related to individual-level phenomena, and seeks to clarify current conceptual ambiguities. This study’s originality lies in its integrative approach, which diverges from the prevailing tendencies in the field. This study provides clarity regarding the conceptual confusion surrounding ambiguous concepts and generically applied measures that hinder the drawing of certain conclusions about the effectiveness of PMS.

Suggested Citation

  • Mariana Lopes de Araújo & Lucas Soares Caldas & Bruna Stamm Barreto & Pedro Paulo Murce Menezes & Júlia Cássia dos Santos Silvério & Laís Campos Rodrigues & André Luiz Marques Serrano & Clóvis Neumann, 2024. "How to Evaluate the Effectiveness of Performance Management Systems? An Overview of the Literature and a Proposed Integrative Model," Administrative Sciences, MDPI, vol. 14(6), pages 1-21, June.
    • Handle: RePEc:gam:jadmsc:v:14:y:2024:i:6:p:117-:d:1407667
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2076-3387/14/6/117/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2076-3387/14/6/117/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Iqbal, Muhammad Zahid & Akbar, Saeed & Budhwar, Pawan & Shah, Syed Zulfiqar Ali, 2019. "Effectiveness of performance appraisal: Evidence on the utilization criteria," Journal of Business Research, Elsevier, vol. 101(C), pages 285-299.
    2. Sajid Hussain Awan & Nazia Habib & Chaudhry Shoaib Akhtar & Shaheryar Naveed, 2020. "Effectiveness of Performance Management System for Employee Performance Through Engagement," SAGE Open, , vol. 10(4), pages 21582440209, October.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Bei Lyu & Weilin Su & Qian Qi & Fujun Xiao, 2023. "The Influence of Performance Appraisal Justice on Employee Job Performance: A Dual Path Model," SAGE Open, , vol. 13(3), pages 21582440231, August.
    2. Zulaikha Al-Saadi & Wafaa Al-Maawali & Holi Ibrahim Holi Ali & Ibtisam Al Rushaidi, 2023. "The Perceived Affordances and Challenges in the Newly Introduced OKR-Based Performance Appraisal System in an Omani HEI," SAGE Open, , vol. 13(2), pages 21582440231, June.
    3. Lawrence Arokiasamy & Takemi Fujikawa & Shishi Kumar Piaralal & Thilageswary Arumugam, 2024. "Role of HRM Practices in Organization Performance: A Survey Approach," International Journal of Sociotechnology and Knowledge Development (IJSKD), IGI Global, vol. 16(1), pages 1-32, January.
    4. Aleksandra Vujko & Darko Vuković & Dunja Demirović Bajrami & Olgica Zečević Stanojević & Leposava Zečević, 2022. "The Nexus between Employee Engagement and Performance Management Processes—Fruška Gora National Park (Serbia) Case Study," Sustainability, MDPI, vol. 14(18), pages 1-13, September.
    5. Zia Ullah & Naveed Ahmad & Miklas Scholz & Bilal Ahmed & Ilyas Ahmad & Muhammad Usman, 2021. "Perceived Accuracy of Electronic Performance Appraisal Systems: The Case of a Non-for-Profit Organization from an Emerging Economy," Sustainability, MDPI, vol. 13(4), pages 1-16, February.
    6. Shih-Hsien Tseng & Hsiu-Chuan Chen & Tien Son Nguyen, 2022. "Key Success Factors of Sustainable Organization for Traditional Manufacturing Industries: A Case Study in Taiwan," Mathematics, MDPI, vol. 10(22), pages 1-17, November.
    7. Živilė Stankevičiūtė & Asta Savanevičienė, 2021. "Linkage between Leaders’ Behaviour in Performance Management, Organisational Justice and Work Engagement in Public Sector," Economies, MDPI, vol. 9(1), pages 1-24, February.
    8. Ardvin Kester S. Ong & Yogi Tri Prasetyo & Ralph Andre C. Roque & Jan Gabriel I. Garbo & Kirstien Paola E. Robas & Satria Fadil Persada & Reny Nadlifatin, 2022. "Determining the Factors Affecting a Career Shifter’s Use of Software Testing Tools amidst the COVID-19 Crisis in the Philippines: TTF-TAM Approach," Sustainability, MDPI, vol. 14(17), pages 1-24, September.
    9. Mackey, Jeremy D., 2021. "Why and how predators pick prey: Followers’ personality and performance as predictors of destructive leadership," Journal of Business Research, Elsevier, vol. 130(C), pages 159-169.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jadmsc:v:14:y:2024:i:6:p:117-:d:1407667. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.