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The Persistent Constraints of New Public Management on Sustainable Co-Production between Non-Profit Professionals and Service Users

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  • Caitlin McMullin

    (Department of Politics and Society, Aalborg University, 9220 Aalborg, Denmark)

Abstract

In this paper, I explore whether and how New Public Management (NPM) inhibits the long-term sustainability of co-production between non-profit practitioners and service users in the United Kingdom. I show how the key elements of NPM (contracts and competitive tendering, performance measurement, a pressure for non-profits to become more ‘business-like’, and the framing of citizens as ‘customers’) provide distinct barriers for non-profits to engage in co-production over the longer term, inhibiting the long-term creation of value for citizens. Through an analysis of seven case study organisations, this paper contributes to building theory about the sustainability of co-production, the factors that shape enduring co-production, and the compatibility/incompatibility of NPM tools with co-production.

Suggested Citation

  • Caitlin McMullin, 2023. "The Persistent Constraints of New Public Management on Sustainable Co-Production between Non-Profit Professionals and Service Users," Administrative Sciences, MDPI, vol. 13(2), pages 1-15, January.
    • Handle: RePEc:gam:jadmsc:v:13:y:2023:i:2:p:37-:d:1050612
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    References listed on IDEAS

    as
    1. Bent Flyvbjerg, 2013. "Five Misunderstandings About Case-Study Research," Papers 1304.1186, arXiv.org.
    2. Jacob Brix & Hanne Kathrine Krogstrup & Nanna Moeller Mortensen, 2020. "Evaluating the outcomes of co-production in local government," Local Government Studies, Taylor & Francis Journals, vol. 46(2), pages 169-185, March.
    3. Victor Pestoff, 2009. "Towards A Paradigm Of Democratic Participation: Citizen Participation And Co‐Production Of Personal Social Services In Sweden," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 80(2), pages 197-224, June.
    4. Ostrom, Elinor, 1996. "Crossing the great divide: Coproduction, synergy, and development," World Development, Elsevier, vol. 24(6), pages 1073-1087, June.
    5. Jean Hartley, 2005. "Innovation in Governance and Public Services: Past and Present," Public Money & Management, Taylor & Francis Journals, vol. 25(1), pages 27-34, January.
    Full references (including those not matched with items on IDEAS)

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