Digital Accessibility as an Essential Element of an Inclusive Organization

Purpose: The article aims to validate the importance of enhancing digital accessibility in organizations from both business and social perspectives. Initially, it sets the context by discussing the legal aspects of digital accessibility. Design/Methodology/Approach: Following this, it reviews previous research to analyze the current state of digital accessibility in organizations. This analysis identifies the problems, difficulties, and challenges that companies face in this area, and formulates a business case for activities related to accessibility. Findings: The article concludes with recommendations, emphasizing the need to further increase awareness of digital accessibility. It also provides guidelines for organizations on actions that can enhance inclusivity. Practical Implications: This article delves into the critical issue of digital accessibility within the information society, emphasizing the need for equal access to digital content for people with disabilities. It highlights that digital accessibility is not only a legal obligation, particularly for public institutions, but also a matter of social responsibility and business ethics. Originality/Value: Recommendations that encourage companies to expand accessibility, driven by an increasingly compelling business case.