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The Role of Feedforward Control System in Improving SMEs\' Performance

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  • Dahnil Anzar Simanjuntak

Abstract

The purpose of this study is to investigate the effect of Management Control System process on outcomes in the SME industry. Based on resource-based observation of the firm, emphasis capability can improve competitive advantage. Respondents in this study were managers from SMEs in the Banten Province. Data collection was done by giving a questionnaire directly to 150 SME Managers. This study found that the feedforward control is the part of the management control system and has a strong influence on performance. Besides, this research also found that feedforward control systems can increase creativity and cost cutting. Other findings from this study revealed the importance of a proactive attitude of SME managers to survive in the financial crisis.

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  • Dahnil Anzar Simanjuntak, 2018. "The Role of Feedforward Control System in Improving SMEs\' Performance," European Research Studies Journal, European Research Studies Journal, vol. 0(3), pages 378-390.
    • Handle: RePEc:ers:journl:v:xxi:y:2018:i:3:p:378-390
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