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The Transformation of the Business Model of SMEs due to COVID-19 Pandemic

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  • Lukasz Brzezinski
  • Lukasz Hadas
  • Piotr Cyplik

Abstract

Purpose: The aim of the research was to identify changes that have occurred in the business models of enterprises as a result of pandemic COVID-19 situation as a Black Swan. Design/Methodology/Approach: The method used was case study. The research tool was an in-depth interview questionnaire - based on the Business Model Canvas structure. The research sample consisted of 31 entities from the sector of small and medium-sized enterprises. Findings: The interview showed that, the impact of the pandemic is not uniform and depends on the industry and territorial determinants of individual enterprises (both internal and external). There are industries and organizations that are resistant to significant changes in the environment. Practical Implications: The practical nature of the research is related to determining the regularities in the transformation of business models in case of an unforeseen event of high destructive force (Black Swan), so as to quickly adapt the organization to the new circumstances of the environment. Originality/Value: It should be emphasized that despite numerous analyzes related to the impact of the pandemic on economic activity, no modifications, changes or actions taken in response to the pandemic have been confronted so far, based on a structured business model (eg Canvas). The added value of the article is related to the identification of the regularity of changes in selected areas of the model .

Suggested Citation

  • Lukasz Brzezinski & Lukasz Hadas & Piotr Cyplik, 2021. "The Transformation of the Business Model of SMEs due to COVID-19 Pandemic," European Research Studies Journal, European Research Studies Journal, vol. 0(2B), pages 915-924.
  • Handle: RePEc:ers:journl:v:xxiv:y:2021:i:2b:p:915-924
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    References listed on IDEAS

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    1. Eric Liguori & Josh Bendickson & Shelby Solomon & William C. McDowell, 2019. "Development of a multi-dimensional measure for assessing entrepreneurial ecosystems," Entrepreneurship & Regional Development, Taylor & Francis Journals, vol. 31(1-2), pages 7-21, January.
    2. Brown, Ross & Rocha, Augusto, 2020. "Entrepreneurial uncertainty during the Covid-19 crisis: Mapping the temporal dynamics of entrepreneurial finance," Journal of Business Venturing Insights, Elsevier, vol. 14(C).
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    Cited by:

    1. Paulina Golinska-Dawson & Karolina Werner-Lewandowska & Karolina Kolinska & Adam Kolinski, 2023. "Impact of Market Drivers on the Digital Maturity of Logistics Processes in a Supply Chain," Sustainability, MDPI, vol. 15(4), pages 1-19, February.
    2. Chen, Yutong & Debnath, Sisir & Sekhri, Sheetal & Sekhri, Vishal, 2023. "The impact of Covid-19 containment lockdowns on MSMEs in India and resilience of exporting firms," Journal of Economic Behavior & Organization, Elsevier, vol. 210(C), pages 320-341.
    3. Damian Dubisz & Paulina Golinska-Dawson & Przemysław Zawodny, 2022. "Measuring CO 2 Emissions in E-Commerce Deliveries: From Empirical Studies to a New Calculation Approach," Sustainability, MDPI, vol. 14(23), pages 1-20, December.
    4. Bozydar Ziolkowski, 2021. "Challenges for Circular Economy Strategies in Polish Enterprises during the Pandemic Crisis," European Research Studies Journal, European Research Studies Journal, vol. 0(4B), pages 923-931.

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    More about this item

    Keywords

    Business model; business model canvas; the transformation of the business model; Black Swan; COVID-19 pandemic; SMEs.;
    All these keywords.

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General

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