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Factors affecting employee performance: an empirical approach

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  • Anastasios D. Diamantidis
  • Prodromos Chatzoglou

Abstract

Purpose - Nowadays, the phenomenon of increased competition between firms and their need to respond effectively to rapidly changing operational conditions, as well as to personnel requirements, has escalated the necessity to identify those factors that affect employee performance (EP). The purpose of this paper is to examine the interrelations between firm/environment-related factors (training culture, management support, environmental dynamism and organizational climate), job-related factors (job environment, job autonomy, job communication) and employee-related factors (intrinsic motivation, skill flexibility, skill level, proactivity, adaptability, commitment) and their impact on EP. Design/methodology/approach - A new research model that examines the relationships between these factors and EP is proposed utilizing the structural equation modeling approach. Findings - The results indicate that job environment and management support have the strongest impacts (direct and indirect) on job performance, while adaptability and intrinsic motivation directly affect job performance. Research limitations/implications - A potential limitation of this research is that it is not focused only on one business sector (i.e. the sample is heterogeneous). Originality/value - In this study, firm/environmental-related factors, job-related factors, employee-related factors and EP are incorporated in a single model using data from small- and medium-sized enterprises. Overall, the final model can explain 27 percent of EP variance (first-level analysis) and 42 percent of EP variance (second-level analysis).

Suggested Citation

  • Anastasios D. Diamantidis & Prodromos Chatzoglou, 2018. "Factors affecting employee performance: an empirical approach," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 68(1), pages 171-193, December.
    • Handle: RePEc:eme:ijppmp:ijppm-01-2018-0012
    DOI: 10.1108/IJPPM-01-2018-0012
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    Citations

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    Cited by:

    1. Mudhafar Alefari & Mohammed Almanei & Konstantinos Salonitis, 2020. "A System Dynamics Model of Employees’ Performance," Sustainability, MDPI, vol. 12(16), pages 1-31, August.
    2. Baker Akram Falah Jarah & Nidal Zaqeeba & Mefleh Faisal Mefleh Al-Jarrah & Abdalla Mohammad Al Badarin & Zeyad Almatarneh, 2023. "The Mediating Effect of the Internal Control System on the Relationship between the Accounting Information System and Employee Performance in Jordan Islamic Banks," Economies, MDPI, vol. 11(3), pages 1-18, February.
    3. Narayanamurthy, Gopalakrishnan & Tortorella, Guilherme, 2021. "Impact of COVID-19 outbreak on employee performance – Moderating role of industry 4.0 base technologies," International Journal of Production Economics, Elsevier, vol. 234(C).
    4. Erick P. Massami & Malima M. Manyasi, 2021. "Analysis of determinants of work performance for seafarers based on fuzzy Electre model," Journal of Shipping and Trade, Springer, vol. 6(1), pages 1-20, December.
    5. Mark Anthony Camilleri, 2021. "The Employees’ State of Mind during COVID-19: A Self-Determination Theory Perspective," Sustainability, MDPI, vol. 13(7), pages 1-17, March.
    6. Neslihan Latifoglu & Salih Zeki Imamoglu & Huseyin Ince & Erkut Altindag, 2023. "Effect of Leader–Member Exchange on Proactive Employee Behavior and Employee Performance: The Moderating Role of Innovative Climate," Sustainability, MDPI, vol. 15(20), pages 1-14, October.
    7. Chuenyindee, Thanatorn & Ong, Ardvin Kester S. & Ramos, Jon Pauline & Prasetyo, Yogi Tri & Nadlifatin, Reny & Kurata, Yoshiki B. & Sittiwatethanasiri, Thaninrat, 2022. "Public utility vehicle service quality and customer satisfaction in the Philippines during the COVID-19 pandemic," Utilities Policy, Elsevier, vol. 75(C).
    8. Sabeeh Pervaiz & Guohao Li & Qi He, 2021. "The mechanism of goal-setting participation’s impact on employees’ proactive behavior, moderated mediation role of power distance," PLOS ONE, Public Library of Science, vol. 16(12), pages 1-20, December.
    9. Gholamreza Askari & Nader Asghri & Madjid Eshaghi Gordji & Heshmatolah Asgari & José António Filipe & Adel Azar, 2020. "The Impact of Teamwork on an Organization’s Performance: A Cooperative Game’s Approach," Mathematics, MDPI, vol. 8(10), pages 1-14, October.
    10. Amir Saif & Maira Amir & Fawad Hussain, 2019. "Does Compensation & Benefits Matters to Working Women to Perform Well? A Case of Public School Teachers," Journal of Education and Vocational Research, AMH International, vol. 9(2), pages 31-41.
    11. Afrasiabi, Ahmadreza & Chalmardi, Mazyar Kaboli & Balezentis, Tomas, 2022. "A novel hybrid evaluation framework for public organizations based on employees’ performance factors," Evaluation and Program Planning, Elsevier, vol. 91(C).
    12. Yang Zhang & Su Zhang & Fu-Chieh Hsu, 2023. "Crisis Management Performance of Upscale Hotels in the Greater Bay Area, China: A Comparative Study in a Complex Institutional Situation," Sustainability, MDPI, vol. 15(6), pages 1-24, March.

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