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A multi-period dial-a-ride problem with driver consistency

Author

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  • Braekers, Kris
  • Kovacs, Attila A.

Abstract

Dial-a-ride services provide disabled and elderly people with a personalized mode of transportation to preserve their mobility. Typically, several users with different pickup and dropoff locations are transported on a vehicle simultaneously. The focus in dial-a-ride problems (DARPs) is mainly on minimizing routing cost. Service quality has been taken into account in the models by imposing time windows and limiting the maximum ride time of each user. We extend the classical DARP by an additional feature of service quality referred to as driver consistency. Customers of dial-a-ride services are often sensitive to changes in their daily routine. This aspect includes the person who is providing the transportation service, i.e., the driver of the vehicle. Our problem, called the driver consistent dial-a-ride problem (DC-DARP), considers driver consistency by bounding the maximum number of different drivers that transport a user over a multi-period planning horizon.

Suggested Citation

  • Braekers, Kris & Kovacs, Attila A., 2016. "A multi-period dial-a-ride problem with driver consistency," Transportation Research Part B: Methodological, Elsevier, vol. 94(C), pages 355-377.
    • Handle: RePEc:eee:transb:v:94:y:2016:i:c:p:355-377
    DOI: 10.1016/j.trb.2016.09.010
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