Impact analysis of actual traveling performance on bus passenger’s perception and satisfaction
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DOI: 10.1016/j.tra.2022.03.029
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Cited by:
- Wu, Wenjie & Cao, Mengqiu & Wang, Fenglong & Wang, Ruoyu, 2024. "Nonlinear influences of landscape configurations and walking access to transit services on travel satisfaction," Transportation Research Part A: Policy and Practice, Elsevier, vol. 189(C).
- Pengxiang Ding & Suwei Feng & Jianning Jiang, 2023. "The Impact of Urban Rail Transit Epidemic Prevention Measures on Passengers’ Safety Perception," IJERPH, MDPI, vol. 20(5), pages 1-17, February.
- Sun, Shichao & Zhang, Hui & Zhou, Linlin & Wang, Ke, 2023. "Is the relationship between the perceived service quality and passenger loyalty linear or non-linear? A novel model-independent interpretation method is applied," Transport Policy, Elsevier, vol. 144(C), pages 65-79.
- Weng, JianCheng & Yu, JiangBo & Di, XiaoJian & Lin, PengFei & Wang, Jing-Jing & Mao, Li-Zeng, 2023. "How does the state of bus operations influence passengers’ service satisfaction? A method considering the differences in passenger preferences," Transportation Research Part A: Policy and Practice, Elsevier, vol. 174(C).
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Keywords
Customer satisfaction; Passenger perception; Actual traveling performance; Gradient boost decision trees; Bus service;All these keywords.
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