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Evaluating bus transit performance of Chinese cities: Developing an overall bus comfort model

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  • Zhang, Kai
  • Zhou, Kan
  • Zhang, Fangzhou

Abstract

In order to improve the level of bus service, a field study was undertaken to develop a combined bus comfort model. This paper provides a comprehensive review of the different ways to predict the bus comfort, in addition to the variable experimental techniques used. It was found some environment parameters like noise, vibration, thermal comfort and the acceleration would affect the passengers’ experience. In this model, both the measurement of objective physical parameters and subjective questionnaire survey were conducted to gather the practical environment date, as well as to distribute questionnaires on board city buses during the same trips. By comparing the subjective views of bus passengers to objective physical parameters, a combined bus comfort model was established. This model helps to calculate the concrete value of passengers’ perceived bus comfort. An effective approach integrated the comfort model, measuring instrument and the driver monitor could greatly improve the bus service quality.

Suggested Citation

  • Zhang, Kai & Zhou, Kan & Zhang, Fangzhou, 2014. "Evaluating bus transit performance of Chinese cities: Developing an overall bus comfort model," Transportation Research Part A: Policy and Practice, Elsevier, vol. 69(C), pages 105-112.
    • Handle: RePEc:eee:transa:v:69:y:2014:i:c:p:105-112
    DOI: 10.1016/j.tra.2014.08.020
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    References listed on IDEAS

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    1. dell'Olio, Luigi & Ibeas, Angel & Cecin, Patricia, 2011. "The quality of service desired by public transport users," Transport Policy, Elsevier, vol. 18(1), pages 217-227, January.
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    3. Eboli, Laura & Mazzulla, Gabriella, 2011. "A methodology for evaluating transit service quality based on subjective and objective measures from the passenger's point of view," Transport Policy, Elsevier, vol. 18(1), pages 172-181, January.
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    Cited by:

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