IDEAS home Printed from https://ideas.repec.org/a/eee/teinso/v77y2024ics0160791x24000757.html
   My bibliography  Save this article

AI for the people? Embedding AI ethics in HR and people analytics projects

Author

Listed:
  • Bar-Gil, Oshri
  • Ron, Tom
  • Czerniak, Ofir

Abstract

Technological advances and the “zeitgeist” led to increased use of AI in HR Analytics. Using machine learning models in this field might be beneficial but requires some unique considerations in how organizations govern, assure, audit, and support the use of AI. While substantial work has been done on AI ethics, organizational implantation studies are rare and often anecdotal, particularly in HR. In this article, we would like to better understand the common ethical considerations and organizational responses for developing AI for HR use and how different organizations engage with them by comparing two case studies.

Suggested Citation

  • Bar-Gil, Oshri & Ron, Tom & Czerniak, Ofir, 2024. "AI for the people? Embedding AI ethics in HR and people analytics projects," Technology in Society, Elsevier, vol. 77(C).
    • Handle: RePEc:eee:teinso:v:77:y:2024:i:c:s0160791x24000757
    DOI: 10.1016/j.techsoc.2024.102527
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0160791X24000757
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.techsoc.2024.102527?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Jella Pfeiffer & Julia Gutschow & Christian Haas & Florian Möslein & Oliver Maspfuhl & Frederik Borgers & Suzana Alpsancar, 2023. "Algorithmic Fairness in AI," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 65(2), pages 209-222, April.
    2. Ruparel, Namita & Dhir, Amandeep & Tandon, Anushree & Kaur, Puneet & Islam, Jamid Ul, 2020. "The influence of online professional social media in human resource management: A systematic literature review," Technology in Society, Elsevier, vol. 63(C).
    3. Tamilmani, Kuttimani & Rana, Nripendra P. & Wamba, Samuel Fosso & Dwivedi, Rohita, 2021. "The extended Unified Theory of Acceptance and Use of Technology (UTAUT2): A systematic literature review and theory evaluation," International Journal of Information Management, Elsevier, vol. 57(C).
    4. Konuk, Hızır & Ataman, Göksel & Kambur, Emine, 2023. "The effect of digitalized workplace on employees' psychological well-being: Digital Taylorism approach," Technology in Society, Elsevier, vol. 74(C).
    5. Shah, Tushar R., 2022. "Can big data analytics help organisations achieve sustainable competitive advantage? A developmental enquiry," Technology in Society, Elsevier, vol. 68(C).
    6. Carlsson, Vanja & Rönnblom, Malin, 2022. "From politics to ethics: Transformations in EU policies on digital technology," Technology in Society, Elsevier, vol. 71(C).
    7. Zhang, Lixuan & Yencha, Christopher, 2022. "Examining perceptions towards hiring algorithms," Technology in Society, Elsevier, vol. 68(C).
    8. Martin Hilbert, 2016. "Big Data for Development: A Review of Promises and Challenges," Development Policy Review, Overseas Development Institute, vol. 34(1), pages 135-174, January.
    9. Stephanie Kelley, 2022. "Employee Perceptions of the Effective Adoption of AI Principles," Journal of Business Ethics, Springer, vol. 178(4), pages 871-893, July.
    10. Kevin Zhu & Kenneth L. Kraemer & Sean Xu, 2006. "The Process of Innovation Assimilation by Firms in Different Countries: A Technology Diffusion Perspective on E-Business," Management Science, INFORMS, vol. 52(10), pages 1557-1576, October.
    11. Bernd W. Wirtz & Paul F. Langer & Carolina Fenner, 2021. "Artificial Intelligence in the Public Sector - a Research Agenda," International Journal of Public Administration, Taylor & Francis Journals, vol. 44(13), pages 1103-1128, October.
    12. Campbell, Donald T., 1979. "Assessing the impact of planned social change," Evaluation and Program Planning, Elsevier, vol. 2(1), pages 67-90, January.
    13. Cubric, Marija, 2020. "Drivers, barriers and social considerations for AI adoption in business and management: A tertiary study," Technology in Society, Elsevier, vol. 62(C).
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Anke Joubert & Matthias Murawski & Markus Bick, 2023. "Measuring the Big Data Readiness of Developing Countries – Index Development and its Application to Africa," Information Systems Frontiers, Springer, vol. 25(1), pages 327-350, February.
    2. Prikshat, Verma & Islam, Mohammad & Patel, Parth & Malik, Ashish & Budhwar, Pawan & Gupta, Suraksha, 2023. "AI-Augmented HRM: Literature review and a proposed multilevel framework for future research," Technological Forecasting and Social Change, Elsevier, vol. 193(C).
    3. Luyu Liu & Harvey J Miller, 2021. "Measuring risk of missing transfers in public transit systems using high-resolution schedule and real-time bus location data," Urban Studies, Urban Studies Journal Limited, vol. 58(15), pages 3140-3156, November.
    4. Sören Wallbach & Katrin Coleman & Ralf Elbert & Alexander Benlian, 2019. "Multi-sided platform diffusion in competitive B2B networks: inhibiting factors and their impact on network effects," Electronic Markets, Springer;IIM University of St. Gallen, vol. 29(4), pages 693-710, December.
    5. Martin Hilbert, 2017. "Complementary Variety: When Can Cooperation in Uncertain Environments Outperform Competitive Selection?," Complexity, Hindawi, vol. 2017, pages 1-15, September.
    6. Sharma, Mahak & Antony, Rose & Sehrawat, Rajat & Cruz, Angel Contreras & Daim, Tugrul U., 2022. "Exploring post-adoption behaviors of e-service users: Evidence from the hospitality sector /online travel services," Technology in Society, Elsevier, vol. 68(C).
    7. Jesse Rothstein, 2015. "Teacher Quality Policy When Supply Matters," American Economic Review, American Economic Association, vol. 105(1), pages 100-130, January.
    8. Johnson, Nathan & Turnbull, Benjamin & Reisslein, Martin, 2022. "Social media influence, trust, and conflict: An interview based study of leadership perceptions," Technology in Society, Elsevier, vol. 68(C).
    9. Arun T. M. & Puneet Kaur & Alberto Ferraris & Amandeep Dhir, 2021. "What motivates the adoption of green restaurant products and services? A systematic review and future research agenda," Business Strategy and the Environment, Wiley Blackwell, vol. 30(4), pages 2224-2240, May.
    10. Lutfi, Abdalwali & Alrawad, Mahmaod & Alsyouf, Adi & Almaiah, Mohammed Amin & Al-Khasawneh, Ahmad & Al-Khasawneh, Akif Lutfi & Alshira'h, Ahmad Farhan & Alshirah, Malek Hamed & Saad, Mohamed & Ibrahim, 2023. "Drivers and impact of big data analytic adoption in the retail industry: A quantitative investigation applying structural equation modeling," Journal of Retailing and Consumer Services, Elsevier, vol. 70(C).
    11. Luther Yuong Qai Chong & Thien Sang Lim, 2022. "Pull and Push Factors of Data Analytics Adoption and Its Mediating Role on Operational Performance," Sustainability, MDPI, vol. 14(12), pages 1-19, June.
    12. Skare, Marinko & Soriano, Domingo Riberio, 2021. "Technological and knowledge diffusion link: An international perspective 1870–2019," Technology in Society, Elsevier, vol. 66(C).
    13. Maike Müller & Dirk Stegelmeyer & Rakesh Mishra, 2023. "Development of an augmented reality remote maintenance adoption model through qualitative analysis of success factors," Operations Management Research, Springer, vol. 16(3), pages 1490-1519, September.
    14. Budimir, Ana & Knežević, Blaženka, 2023. "What Influences Young Adult Females When Choosing an Online Apparel Retailer: An Exploratory Analysis," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2023), Hybrid Conference, Dubrovnik, Croatia, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Hybrid Conference, Dubrovnik, Croatia, 4-6 September, 2023, pages 211-221, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
    15. Olimpia Ban & Irina Maiorescu & Mihaela Bucur & Gabriel Cristian Sabou & Betty Cohen Tzedec, 2024. "AI between Threat and Benefactor for the Competences of the Human Working Force," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 26(67), pages 762-762, August.
    16. Daniel O. Gilligan & Naureen Karachiwalla & Ibrahim Kasirye & Adrienne M. Lucas & Derek Neal, 2022. "Educator Incentives and Educational Triage in Rural Primary Schools," Journal of Human Resources, University of Wisconsin Press, vol. 57(1), pages 79-111.
    17. Zhang, Weidong & Zuo, Na & He, Wu & Li, Songtao & Yu, Lu, 2021. "Factors influencing the use of artificial intelligence in government: Evidence from China," Technology in Society, Elsevier, vol. 66(C).
    18. Raymond Lang & Marguerite Schneider & Maria Kett & Ellie Cole & Nora Groce, 2019. "Policy development: An analysis of disability inclusion in a selection of African Union policies," Development Policy Review, Overseas Development Institute, vol. 37(2), pages 155-175, March.
    19. Maude Lavanchy & Patrick Reichert & Jayanth Narayanan & Krishna Savani, 2023. "Applicants’ Fairness Perceptions of Algorithm-Driven Hiring Procedures," Journal of Business Ethics, Springer, vol. 188(1), pages 125-150, November.
    20. Brian Gill, 2022. "What Should The Future Of Educational Accountability Look Like?," Journal of Policy Analysis and Management, John Wiley & Sons, Ltd., vol. 41(4), pages 1232-1239, September.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:teinso:v:77:y:2024:i:c:s0160791x24000757. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/technology-in-society .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.