IDEAS home Printed from https://ideas.repec.org/a/eee/teinso/v76y2024ics0160791x23002373.html
   My bibliography  Save this article

Navigating uncertainties of introducing artificial intelligence (AI) in healthcare: The role of a Norwegian network of professionals

Author

Listed:
  • Kannelønning, Mari S.

Abstract

Artificial Intelligence (AI) technologies are expected to solve pressing challenges in healthcare services worldwide. However, the current state of introducing AI is characterised by several issues complicating and delaying their deployments. These issues concern topics such as ethics, regulations, data access, human trust, and limited evidence of AI technologies in real-world clinical settings. They further encompass uncertainties, for instance, whether AI technologies will ensure equal and safe patient treatment or whether the AI results will be accurate and transparent enough to establish user trust. Collective efforts by actors from different backgrounds and affiliations are required to navigate this complex landscape. This article explores the role of such collective efforts by investigating how an informally established network of professionals works to enable AI in the Norwegian public healthcare services. The study takes a qualitative longitudinal case study approach and is based on data from non-participant observations of digital meetings and interviews. The data are analysed by drawing on perspectives and concepts from Science and Technology Studies (STS) dealing with innovation and sociotechnical change, where collective efforts are conceptualised as actor mobilisation. The study finds that in the case of the ambiguous sociotechnical phenomenon of AI, some of the uncertainties related to the introduction of AI in healthcare may be reduced as more and more deployments occur, while others will prevail or emerge. Mobilising spokespersons representing actors not yet a part of the discussions, such as AI users or researchers studying AI technologies in use, can enable a ‘stronger’ hybrid knowledge production. This hybrid knowledge is essential to identify, mitigate and monitor existing and emerging uncertainties, thereby ensuring sustainable AI deployments.

Suggested Citation

  • Kannelønning, Mari S., 2024. "Navigating uncertainties of introducing artificial intelligence (AI) in healthcare: The role of a Norwegian network of professionals," Technology in Society, Elsevier, vol. 76(C).
    • Handle: RePEc:eee:teinso:v:76:y:2024:i:c:s0160791x23002373
    DOI: 10.1016/j.techsoc.2023.102432
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0160791X23002373
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.techsoc.2023.102432?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Madeleine Akrich & Michel Callon & Bruno Latour & Adrian Monaghan, 2002. "The Key To Success In Innovation Part Ii: The Art Of Choosing Good Spokespersons," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 6(02), pages 207-225.
    2. de Neufville, Robert & Baum, Seth D., 2021. "Collective action on artificial intelligence: A primer and review," Technology in Society, Elsevier, vol. 66(C).
    3. Jacob Dexe & Ulrik Franke, 2020. "Nordic lights? National AI policies for doing well by doing good," Journal of Cyber Policy, Taylor & Francis Journals, vol. 5(3), pages 332-349, September.
    4. Madeleine Akrich & Michel Callon & Bruno Latour & Adrian Monaghan, 2002. "The Key To Success In Innovation Part I: The Art Of Interessement," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 6(02), pages 187-206.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Monia Niero & Charlotte L. Jensen & Chiara Farné Fratini & Jens Dorland & Michael S. Jørgensen & Susse Georg, 2021. "Is life cycle assessment enough to address unintended side effects from Circular Economy initiatives?," Journal of Industrial Ecology, Yale University, vol. 25(5), pages 1111-1120, October.
    2. Naouri, Mohamed & Kuper, Marcel & Hartani, Tarik, 2020. "The power of translation: Innovation dialogues in the context of farmer-led innovation in the Algerian Sahara," Agricultural Systems, Elsevier, vol. 180(C).
    3. Monique Bolli, 2020. "Innovators in Urban China: Makerspaces and Marginality with Impact," Urban Planning, Cogitatio Press, vol. 5(4), pages 68-77.
    4. Askfors, Ylva & Fornstedt, Helena, 2018. "The clash of managerial and professional logics in public procurement: Implications for innovation in the health-care sector," Scandinavian Journal of Management, Elsevier, vol. 34(1), pages 78-90.
    5. Pfotenhauer, Sebastian M. & Wentland, Alexander & Ruge, Luise, 2023. "Understanding regional innovation cultures: Narratives, directionality, and conservative innovation in Bavaria," Research Policy, Elsevier, vol. 52(3).
    6. Signe Pedersen & Christian Clausen & Michael Søgaard Jørgensen, 2023. "Navigating value networks to co‐create sustainable business models: An actionable staging approach," Business Strategy and the Environment, Wiley Blackwell, vol. 32(1), pages 240-258, January.
    7. Liliana Doganova, 2009. "Entrepreneurship as a process of collective exploration," Working Papers halshs-00431695, HAL.
    8. Omrane, Amina, 2022. "The main determinants and effects of product innovation: An exploratory study on the pastry companies of the region of Sfax (in Tunisia)," Technological Forecasting and Social Change, Elsevier, vol. 185(C).
    9. Hart O. Awa & Ojiabo Ukoha & Best C. Eke, 2016. "Adoption of emerging ICTs: The role of actors in a social network," Cogent Business & Management, Taylor & Francis Journals, vol. 3(1), pages 1259879-125, December.
    10. Johannes Glückler & Richard Shearmur & Kirsten Martinus, 2023. "Liability or opportunity? Reconceptualizing the periphery and its role in innovation," Journal of Economic Geography, Oxford University Press, vol. 23(1), pages 231-249.
    11. Oleh Pasko, 2017. "Impact of Calculative Practices on Innovation," Oblik i finansi, Institute of Accounting and Finance, issue 4, pages 66-74, December.
    12. Frédéric Goulet & Matthieu Hubert, 2020. "Making a Place for Alternative Technologies: The Case of Agricultural Bio‐Inputs in Argentina," Review of Policy Research, Policy Studies Organization, vol. 37(4), pages 535-555, July.
    13. Engels, Franziska & Wentland, Alexander & Pfotenhauer, Sebastian M., 2019. "Testing future societies? Developing a framework for test beds and living labs as instruments of innovation governance," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 48(9), pages 1-11.
    14. Gasselin, Pierre & Lardon, Sylvie & Cerdan, Claire & Loudiyi, Salma & Sautier, Denis, 2020. "The coexistence of agricultural and food models at the territorial scale: an analytical framework for a research agenda," Review of Agricultural, Food and Environmental Studies, Institut National de la Recherche Agronomique (INRA), vol. 101(2-3), July.
    15. Cusin, Julien & Passebois-Ducros, Juliette, 2015. "Appropriate persistence in a project: The case of the Wine Culture and Tourism Centre in Bordeaux," European Management Journal, Elsevier, vol. 33(5), pages 341-353.
    16. Pierre Gasselin & Sylvie Lardon & Claire Cerdan & Salma Loudiyi & Denis Sautier, 2020. "The coexistence of agricultural and food models at the territorial scale: an analytical framework for a research agenda," Review of Agricultural, Food and Environmental Studies, Springer, vol. 101(2), pages 339-361, December.
    17. Magali Malherbe & Fanny Simon-Lee, 2015. "Learning and knowledge accumulation as sources of influence for actors during path constitution: the example of the emergence of NFC technology," Post-Print hal-01597620, HAL.
    18. Monique Bolli, 2020. "Innovators in Urban China: Makerspaces and Marginality with Impact," Urban Planning, Cogitatio Press, vol. 5(4), pages 68-77.
    19. Waqas Ahmed & Sharafat Ali & Muhammad Asghar & Alisher Ismailov, 2023. "Assessment and Analysis of the Complexities in Sustainability of the Transport Projects Under CPEC: A Grounded Theory Approach," SAGE Open, , vol. 13(4), pages 21582440231, November.
    20. Brantnell, Anders & Wagrell, Sofia, 2024. "Implementation of medical technology in management and engineering studies: A systematic literature review and future research agenda," Technology in Society, Elsevier, vol. 77(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:teinso:v:76:y:2024:i:c:s0160791x23002373. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/technology-in-society .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.