Warmth trumps competence? Uncovering the influence of multimodal AI anthropomorphic interaction experience on intelligent service evaluation: Insights from the high-evoked automated social presence
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DOI: 10.1016/j.techfore.2024.123395
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Keywords
Artificial intelligence interaction; Automated social presence; Multimodal; Anthropomorphic; Social recognition; Structural topic modelling;All these keywords.
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