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Mobile information technology's impacts on service innovation performance of manufacturing enterprises

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  • Liu, Caihong
  • Ji, Hannah
  • Ji, Jonah

Abstract

Given the rapid adoption of intelligent and digital manufacturing among the current business environment, emerging mobile information technology (MIT) becomes an ever more important factor, driving innovations in manufacturing sectors. This paper analyzes the impact of MIT on innovation service performance in manufacturing firms and builds a model structuring the mechanisms of this information technology.

Suggested Citation

  • Liu, Caihong & Ji, Hannah & Ji, Jonah, 2022. "Mobile information technology's impacts on service innovation performance of manufacturing enterprises," Technological Forecasting and Social Change, Elsevier, vol. 184(C).
    • Handle: RePEc:eee:tefoso:v:184:y:2022:i:c:s0040162522005170
    DOI: 10.1016/j.techfore.2022.121996
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    References listed on IDEAS

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    1. Ralf Plattfaut & Bjoern Niehaves & Matthias Voigt & Andrea Malsbender & Kevin Ortbach & Jens Poeppelbuss, 2015. "Service Innovation Performance And Information Technology: An Empirical Analysis From The Dynamic Capability Perspective," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 19(04), pages 1-30.
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    3. Cenamor, J. & Rönnberg Sjödin, D. & Parida, V., 2017. "Adopting a platform approach in servitization: Leveraging the value of digitalization," International Journal of Production Economics, Elsevier, vol. 192(C), pages 54-65.
    4. Gebauer, Heiko & Gustafsson, Anders & Witell, Lars, 2011. "Competitive advantage through service differentiation by manufacturing companies," Journal of Business Research, Elsevier, vol. 64(12), pages 1270-1280.
    5. David J. Teece & Gary Pisano & Amy Shuen, 1997. "Dynamic capabilities and strategic management," Strategic Management Journal, Wiley Blackwell, vol. 18(7), pages 509-533, August.
    6. Morteza Ghobakhloo & Adel Azar, 2018. "Information Technology Resources, the Organizational Capability of Lean-Agile Manufacturing, and Business Performance," Information Resources Management Journal (IRMJ), IGI Global, vol. 31(2), pages 47-74, April.
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    Cited by:

    1. Liu, Hongda & Zhao, Haifeng & Li, Shiyuan, 2023. "Future social change of manufacturing and service industries: Service-oriented manufacturing under the integration of innovation-flows drive," Technological Forecasting and Social Change, Elsevier, vol. 196(C).
    2. Zhang, Aili & Zhu, Han & Sun, Xinyu, 2024. "Manufacturing intelligentization and technological innovation: Perspectives on intra-industry impacts and inter-industry technology spillovers," Technological Forecasting and Social Change, Elsevier, vol. 204(C).
    3. Chen, Liping & Dai, Yishu & Ren, Fei & Dong, Xiaoying, 2023. "Data-driven digital capabilities enable servitization strategy——From service supporting the product to service supporting the client," Technological Forecasting and Social Change, Elsevier, vol. 197(C).
    4. Mogaji, Emmanuel & Nguyen, Nguyen Phong, 2024. "Evaluating the emergence of contactless digital payment technology for transportation," Technological Forecasting and Social Change, Elsevier, vol. 203(C).

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