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Cultural proximity bias in AI-acceptability: The importance of being human

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  • Tubadji, Annie
  • Huang, Haoran
  • Webber, Don J

Abstract

Artificial intelligence (AI) can generate a greater number of recombinations of ideas than humans can, and hence AI-produced creative products could be seen as embodying more innovation and surprise which are worth higher economic value. Yet the lack of human emotionality embedded in an AI product deprives it of an essential ‘humanness’ to which people attach important cultural value. As the overall value of a product is a sum of its economic and cultural values, we assessed the demand differential and quality perception asymmetry of creative products, specifically music compositions, that have been created by humans and AI separately. We conducted a survey with a quasi-experimental design and found that respondents reveal lower valuations towards music generated by AI and will moderate their evaluations of quality away from AI- and towards human-generated compositions when the type of composer is known. The demand for creative goods is sensitive to consumers’ perceptions of cultural proximity to humanness that determine the acceptability of AI products.

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  • Tubadji, Annie & Huang, Haoran & Webber, Don J, 2021. "Cultural proximity bias in AI-acceptability: The importance of being human," Technological Forecasting and Social Change, Elsevier, vol. 173(C).
    • Handle: RePEc:eee:tefoso:v:173:y:2021:i:c:s0040162521005333
    DOI: 10.1016/j.techfore.2021.121100
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    1. Frank, Björn, 2024. "Consumer preferences for artificial intelligence-enhanced products: Differences across consumer segments, product types, and countries," Technological Forecasting and Social Change, Elsevier, vol. 209(C).

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    More about this item

    Keywords

    AI; Creativity; Cultural proximity; Cultural value; Preferences;
    All these keywords.

    JEL classification:

    • Z10 - Other Special Topics - - Cultural Economics - - - General
    • J23 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Labor Demand
    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
    • J17 - Labor and Demographic Economics - - Demographic Economics - - - Value of Life; Foregone Income
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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