Predicting and comparing patient satisfaction in four different modes of health care across a nation
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- Williams, Brian & Coyle, Joanne & Healy, David, 1998. "The meaning of patient satisfaction: An explanation of high reported levels," Social Science & Medicine, Elsevier, vol. 47(9), pages 1351-1359, November.
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- Stephen E. Weiss, 2012. "Negotiators’ Effectiveness with Mixed Agendas: An Empirical Exploration of Tasks, Decisions and Performance Criteria," Group Decision and Negotiation, Springer, vol. 21(3), pages 255-290, May.
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Keywords
Patient satisfaction General practice Domiciliary care Outpatients Inpatients Population surveys Scotland UK;Statistics
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