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The gender gap in trust in Banks

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  • Heyert, Axelle
  • Weill, Laurent

Abstract

This paper studies the relation between gender and trust in banks. We use individual data from the 7th wave of the World Values Survey covering 53 countries during the period 2017–2021. We find that women trust banks more than men on average worldwide. However, there are cross-country differences in the gender gap in trust in banks, suggesting the influence of country factors. Exploring explanations for these findings, we find that having lived a banking crisis has a more detrimental impact on trust in banks for men than for women. This in turn favors higher trust in banks for women among individuals with an experience of a banking crisis. We further show that, at the country level, greater gender equality in the society and in financial inclusion increase the gender gap in trust in banks.

Suggested Citation

  • Heyert, Axelle & Weill, Laurent, 2023. "The gender gap in trust in Banks," Research in International Business and Finance, Elsevier, vol. 66(C).
    • Handle: RePEc:eee:riibaf:v:66:y:2023:i:c:s0275531923001587
    DOI: 10.1016/j.ribaf.2023.102032
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    References listed on IDEAS

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    1. Carin van der Cruijsen & Jakob de Haan & Ria Roerink, 2021. "Financial knowledge and trust in financial institutions," Journal of Consumer Affairs, Wiley Blackwell, vol. 55(2), pages 680-714, June.
    2. Wilms, Philip & Swank, Job & de Haan, Jakob, 2018. "Determinants of the real impact of banking crises: A review and new evidence," The North American Journal of Economics and Finance, Elsevier, vol. 43(C), pages 54-70.
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    Cited by:

    1. Venturelli, Valeria & Pedrazzoli, Alessia & Pennetta, Daniela & Gualandri, Elisabetta, 2024. "Pinkwashing in the banking industry: The relevance of board characteristics," Research in International Business and Finance, Elsevier, vol. 67(PB).

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    More about this item

    Keywords

    Trust; Gender; Banking;
    All these keywords.

    JEL classification:

    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness
    • G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages
    • J16 - Labor and Demographic Economics - - Demographic Economics - - - Economics of Gender; Non-labor Discrimination

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