IDEAS home Printed from https://ideas.repec.org/a/eee/reensy/v210y2021ics0951832021001083.html
   My bibliography  Save this article

Optimal maintenance strategies for warranty products with limited repair time and limited repair number

Author

Listed:
  • Liu, Peng
  • Wang, Guanjun
  • Su, Peng

Abstract

Nowadays, to protect the interests of customers, many warranty policies take into account the limit of repair time and the limit of repair number. Under a rebate warranty policy, the seller has to give a refund to the customer according to the rebate warranty contract if the number of product failures or a single repair time for failure exceeds some certain limits. Minimal repair is conducted when the product fails, and the repair cost is charged to seller during the warranty period. After warranty expires, the product continues operating for a period of time before being replaced. The repair cost during the post-warranty period is undertaken by the customer. From the customer’s perspective, the expected life cycle cost rate of the warranty product is derived. By minimizing the expected cost rate, the existence and uniqueness of the optimal maintenance strategy for the warranty product are proven theoretically. Finally, as an example, the warranty car under the protection of “lemon laws†is studied to illustrate the proposed rebate warranty model.

Suggested Citation

  • Liu, Peng & Wang, Guanjun & Su, Peng, 2021. "Optimal maintenance strategies for warranty products with limited repair time and limited repair number," Reliability Engineering and System Safety, Elsevier, vol. 210(C).
    • Handle: RePEc:eee:reensy:v:210:y:2021:i:c:s0951832021001083
    DOI: 10.1016/j.ress.2021.107554
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0951832021001083
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.ress.2021.107554?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Huang, Yeu-Shiang & Huang, Chao-Da & Ho, Jyh-Wen, 2017. "A customized two-dimensional extended warranty with preventive maintenance," European Journal of Operational Research, Elsevier, vol. 257(3), pages 971-978.
    2. Xiaolin Wang & Chun Su, 2016. "A two-dimensional preventive maintenance strategy for items sold with warranty," International Journal of Production Research, Taylor & Francis Journals, vol. 54(19), pages 5901-5915, October.
    3. Park, Minjae & Mun Jung, Ki & Park, Dong Ho, 2013. "Optimal post-warranty maintenance policy with repair time threshold for minimal repair," Reliability Engineering and System Safety, Elsevier, vol. 111(C), pages 147-153.
    4. Wang, Jinting & Zhou, Zhuang & Peng, Hao, 2017. "Flexible decision models for a two-dimensional warranty policy with periodic preventive maintenance," Reliability Engineering and System Safety, Elsevier, vol. 162(C), pages 14-27.
    5. Wu, Shaomin & Longhurst, Phil, 2011. "Optimising age-replacement and extended non-renewing warranty policies in lifecycle costing," International Journal of Production Economics, Elsevier, vol. 130(2), pages 262-267, April.
    6. Yuan Lin Zhang & Guan Jun Wang, 2019. "A geometric process warranty model using a combination policy," Communications in Statistics - Theory and Methods, Taylor & Francis Journals, vol. 48(6), pages 1493-1505, March.
    7. Park, Minjae & Jung, Ki Mun & Park, Dong Ho, 2018. "Optimization of periodic preventive maintenance policy following the expiration of two-dimensional warranty," Reliability Engineering and System Safety, Elsevier, vol. 170(C), pages 1-9.
    8. Park, Minjae & Jung, Ki Mun & Park, Dong Ho, 2020. "Warranty cost analysis for second-hand products under a two-stage repair-or-full refund policy," Reliability Engineering and System Safety, Elsevier, vol. 193(C).
    9. Jae‐Hak Lim & Dae‐Kyung Kim & Dong Ho Park, 2019. "Maintenance optimization for second‐hand products following periodic imperfect preventive maintenance warranty period," Applied Stochastic Models in Business and Industry, John Wiley & Sons, vol. 35(4), pages 1077-1089, July.
    10. Minjae Park & Ki Mun Jung & Dong Ho Park, 2016. "Optimal warranty policies considering repair service and replacement service under the manufacturer’s perspective," Annals of Operations Research, Springer, vol. 244(1), pages 117-132, September.
    11. Wei Xie & Lijuan Shen & Yuanguang Zhong, 2017. "Two-dimensional aggregate warranty demand forecasting under sales uncertainty," IISE Transactions, Taylor & Francis Journals, vol. 49(5), pages 553-565, May.
    12. Chien, Yu-Hung, 2019. "The optimal preventive-maintenance policy for a NHPBP repairable system under free-repair warranty," Reliability Engineering and System Safety, Elsevier, vol. 188(C), pages 444-453.
    13. Chun Su & Longfei Cheng, 2019. "Two-dimensional preventive maintenance optimum for equipment sold with availability-based warranty," Journal of Risk and Reliability, , vol. 233(4), pages 648-657, August.
    14. Blischke, W. R. & Murthy, D. N. P., 1992. "Product warranty management -- I: A taxonomy for warranty policies," European Journal of Operational Research, Elsevier, vol. 62(2), pages 127-148, October.
    15. Chien, Yu-Hung & Chen, Jih-An, 2008. "Optimal spare ordering policy under a rebate warranty," European Journal of Operational Research, Elsevier, vol. 186(2), pages 708-719, April.
    16. Wang, Yukun & Liu, Yiliu & Li, Xiaopeng & Chen, Junyan, 2019. "Multi-phase reliability growth test planning for repairable products sold with a two-dimensional warranty," Reliability Engineering and System Safety, Elsevier, vol. 189(C), pages 315-326.
    17. Bian, Yiwen & Xie, Jiazheng & Archibald, Thomas W. & Sun, Yanhong, 2019. "Optimal extended warranty strategy: Offering trade-in service or not?," European Journal of Operational Research, Elsevier, vol. 278(1), pages 240-254.
    18. Hooti, Fatemeh & Ahmadi, Jafar & Longobardi, Maria, 2020. "Optimal extended warranty length with limited number of repairs in the warranty period," Reliability Engineering and System Safety, Elsevier, vol. 203(C).
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Zhu, Ying & Xia, Tangbin & Chen, Zhen & Pan, Ershun & Xi, Lifeng, 2022. "Optimal maintenance service strategy for OEM entering competitive MRO market under opposite patterns," Reliability Engineering and System Safety, Elsevier, vol. 217(C).
    2. Mizutani, Daijiro & Nakazato, Yuto & Ikushima, Rie & Satsukawa, Koki & Kawasaki, Yosuke & Kuwahara, Masao, 2024. "Optimal intervention policy of emergency storage batteries for expressway transportation systems considering deterioration risk during lead time of replacement," Reliability Engineering and System Safety, Elsevier, vol. 242(C).
    3. Li, Ting & He, Shuguang & Zhao, Xiujie, 2022. "Optimal warranty policy design for deteriorating products with random failure threshold," Reliability Engineering and System Safety, Elsevier, vol. 218(PA).
    4. Dai, Anshu & Wang, Xin & Li, Yu & Li, Ting & He, Shuguang, 2023. "Design of a performance-based warranty policy with replacement–repair strategy and cumulative cost threshold," International Journal of Production Economics, Elsevier, vol. 255(C).
    5. Liang, Xiaojun & Cui, Lirong & Wang, Ruiting, 2024. "Non-renewable warranty cost analysis for dependent series configuration with distinct warranty periods," Reliability Engineering and System Safety, Elsevier, vol. 246(C).
    6. Shang, Lijun & Liu, Baoliang & Qiu, Qingan & Yang, Li & Du, Yongjun, 2023. "Designing warranty and maintenance policies for products subject to random working cycles," Reliability Engineering and System Safety, Elsevier, vol. 234(C).
    7. Lijun Shang & Yongjun Du & Cang Wu & Chengye Ma, 2022. "A Bivariate Optimal Random Replacement Model for the Warranted Product with Job Cycles," Mathematics, MDPI, vol. 10(13), pages 1-16, June.
    8. Lijun Shang & Guojun Shang & Yongjun Du & Qingan Qiu & Li Yang & Qinglai Dong, 2022. "Post-Warranty Replacement Models for the Product under a Hybrid Warranty," Mathematics, MDPI, vol. 10(10), pages 1-18, May.
    9. Hashemi, M. & Asadi, M. & Tavangar, M., 2022. "Optimal maintenance strategies for coherent systems: A warranty dependent approach," Reliability Engineering and System Safety, Elsevier, vol. 217(C).
    10. Yongjun Du & Lijun Shang & Qingan Qiu & Li Yang, 2022. "Optimum Post-Warranty Maintenance Policies for Products with Random Working Cycles," Mathematics, MDPI, vol. 10(10), pages 1-16, May.
    11. Liu, Peng & Wang, Guanjun, 2022. "Minimal repair models with non-negligible repair time," Reliability Engineering and System Safety, Elsevier, vol. 217(C).
    12. Liu, Peng & Wang, Guanjun, 2023. "Generalized non-renewing replacement warranty policy and an age-based post-warranty maintenance strategy," European Journal of Operational Research, Elsevier, vol. 311(2), pages 567-580.
    13. Huang, Yeu-Shiang & Fang, Chih-Chiang & Lu, Chang-Ming & (Bill) Tseng, Tzu-Liang, 2022. "Optimal Warranty Policy for Consumer Electronics with Dependent Competing Failure Processes," Reliability Engineering and System Safety, Elsevier, vol. 222(C).
    14. Safaei, Fatemeh & Taghipour, Sharareh, 2022. "Optimal preventive maintenance for repairable products with three types of failures sold under a renewable hybrid FRW/PRW policy," Reliability Engineering and System Safety, Elsevier, vol. 223(C).
    15. Zhu, Ying & Xia, Tangbin & Hong, Ge & Chen, Zhen & Pan, Ershun & Xi, Lifeng, 2022. "Collaborative maintenance service and component sales under coopetition patterns for OEMs challenged by booming used-component sales," Reliability Engineering and System Safety, Elsevier, vol. 226(C).
    16. Li, Ting & He, Shuguang & Zhao, Xiujie & Liu, Bin, 2023. "Warranty service contracts design for deteriorating products with maintenance duration commitments," International Journal of Production Economics, Elsevier, vol. 264(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Yukun Wang & Yiliu Liu & Aibo Zhang, 2019. "Preventive maintenance optimization for repairable products considering two-dimensional warranty and customer satisfaction," Journal of Risk and Reliability, , vol. 233(4), pages 553-566, August.
    2. Safaei, Fatemeh & Taghipour, Sharareh, 2022. "Optimal preventive maintenance for repairable products with three types of failures sold under a renewable hybrid FRW/PRW policy," Reliability Engineering and System Safety, Elsevier, vol. 223(C).
    3. Xiaolin Wang & Wei Xie, 2018. "Two-dimensional warranty: A literature review," Journal of Risk and Reliability, , vol. 232(3), pages 284-307, June.
    4. Wang, Xiaolin & Li, Lishuai & Xie, Min, 2020. "An unpunctual preventive maintenance policy under two-dimensional warranty," European Journal of Operational Research, Elsevier, vol. 282(1), pages 304-318.
    5. Hooti, Fatemeh & Ahmadi, Jafar & Longobardi, Maria, 2020. "Optimal extended warranty length with limited number of repairs in the warranty period," Reliability Engineering and System Safety, Elsevier, vol. 203(C).
    6. Liu, Peng & Wang, Guanjun, 2023. "Generalized non-renewing replacement warranty policy and an age-based post-warranty maintenance strategy," European Journal of Operational Research, Elsevier, vol. 311(2), pages 567-580.
    7. Karar, Ahmed Noaman & Labib, Ashraf & Jones, Dylan, 2023. "Post-warranty maintenance strategy selection using shape packages process," International Journal of Production Economics, Elsevier, vol. 255(C).
    8. Shang, Lijun & Liu, Baoliang & Qiu, Qingan & Yang, Li & Du, Yongjun, 2023. "Designing warranty and maintenance policies for products subject to random working cycles," Reliability Engineering and System Safety, Elsevier, vol. 234(C).
    9. Peng, Shizhe & Jiang, Wei & Wei, Lai & Wang, Xiao-Lin, 2022. "A new cost-sharing preventive maintenance program under two-dimensional warranty," International Journal of Production Economics, Elsevier, vol. 254(C).
    10. Afsahi, Mohsen & Shafiee, Mahmood, 2020. "A stochastic simulation-optimization model for base-warranty and extended-warranty decision-making of under- and out-of-warranty products," Reliability Engineering and System Safety, Elsevier, vol. 197(C).
    11. Lijun Shang & Guojun Shang & Yongjun Du & Qingan Qiu & Li Yang & Qinglai Dong, 2022. "Post-Warranty Replacement Models for the Product under a Hybrid Warranty," Mathematics, MDPI, vol. 10(10), pages 1-18, May.
    12. Sezgin Çağlar Aksezer, 2023. "Sustainability via Extended Warranty Contracts: Design for a Consumer Electronics Retailer," Sustainability, MDPI, vol. 16(1), pages 1-11, December.
    13. Mitra, Amitava, 2021. "Warranty parameters for extended two-dimensional warranties incorporating consumer preferences," European Journal of Operational Research, Elsevier, vol. 291(2), pages 525-535.
    14. Park, Minjae & Jung, Ki Mun & Park, Dong Ho, 2018. "Optimization of periodic preventive maintenance policy following the expiration of two-dimensional warranty," Reliability Engineering and System Safety, Elsevier, vol. 170(C), pages 1-9.
    15. Gupta, Sanjib Kumar & Bhattacharya, Debasis, 2022. "Non-parametric estimation of bivariate reliability from incomplete two-dimensional warranty data," Reliability Engineering and System Safety, Elsevier, vol. 222(C).
    16. Hashemi, M. & Asadi, M. & Tavangar, M., 2022. "Optimal maintenance strategies for coherent systems: A warranty dependent approach," Reliability Engineering and System Safety, Elsevier, vol. 217(C).
    17. Zhu, Ying & Xia, Tangbin & Chen, Zhen & Pan, Ershun & Xi, Lifeng, 2022. "Optimal maintenance service strategy for OEM entering competitive MRO market under opposite patterns," Reliability Engineering and System Safety, Elsevier, vol. 217(C).
    18. Peng, Shizhe & Jiang, Wei & Huang, Wenpo & Luo, Qinglin, 2024. "The impact of gamma usage processes on preventive maintenance policies under two-dimensional warranty," Reliability Engineering and System Safety, Elsevier, vol. 242(C).
    19. Yongjun Du & Lijun Shang & Qingan Qiu & Li Yang, 2022. "Optimum Post-Warranty Maintenance Policies for Products with Random Working Cycles," Mathematics, MDPI, vol. 10(10), pages 1-16, May.
    20. Wei Xie, 2017. "Optimal pricing and two-dimensional warranty policies for a new product," International Journal of Production Research, Taylor & Francis Journals, vol. 55(22), pages 6857-6870, November.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:reensy:v:210:y:2021:i:c:s0951832021001083. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/reliability-engineering-and-system-safety .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.