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A framework for sustainable management of the platform service supply chain: An empirical study of the logistics sector in China

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  • Lin, Yong
  • Chen, Anlan
  • Yin, Yanhai
  • Li, Qing
  • Zhu, Qiaoni
  • Luo, Jing

Abstract

Platforms have become an effective means of innovation in the logistics sector. However, not all platform-based business models become a success. This research investigates how a platform strategy can lead to a sustainable managed platform service supply chain. Based on analysis of data collected within the logistics sectors in China, the research results propose a structural mapping of a platform service supply chain, which differs from the traditional service supply chain structure. This research develops a sustainable management framework for the platform service supply chain, including three key elements: mutual facilitation between platform and business ecosystem; strategic alignment among the structural elements; and a sustainable element including value co-creation, co-opetition and dynamic configuration. The paper also provides a summary of practical implications to guide practitioners in building a successful platform service supply chain and enacting effective management strategies.

Suggested Citation

  • Lin, Yong & Chen, Anlan & Yin, Yanhai & Li, Qing & Zhu, Qiaoni & Luo, Jing, 2021. "A framework for sustainable management of the platform service supply chain: An empirical study of the logistics sector in China," International Journal of Production Economics, Elsevier, vol. 235(C).
    • Handle: RePEc:eee:proeco:v:235:y:2021:i:c:s0925527321000888
    DOI: 10.1016/j.ijpe.2021.108112
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    3. Lihong Wei & Jiaping Xie & Weijun Zhu & Qinglin Li, 2023. "Pricing of platform service supply chain with dual credit: Can you have the cake and eat it?," Annals of Operations Research, Springer, vol. 321(1), pages 589-661, February.
    4. Liudmyla Davydenko & Nina Davydenko & Andrii Bosak & Alla Bosak & Agnieszka Deja & Tygran Dzhuguryan, 2022. "Smart Sustainable Freight Transport for a City Multi-Floor Manufacturing Cluster: A Framework of the Energy Efficiency Monitoring of Electric Vehicle Fleet Charging," Energies, MDPI, vol. 15(10), pages 1-27, May.
    5. Andrei G. Shelomentsev & Kseniya S. Goncharova & Igor M. Stepnov & Julia A. Kovalchuk & Do Huong Lan & Roman S. Golov, 2021. "Strategic Innovation as a Factor of Adaptation of National Economies to the Development of Global Value Chains," Sustainability, MDPI, vol. 13(17), pages 1-27, August.
    6. El-Awady Attia & Md Sharif Uddin, 2024. "Hybrid Assessment for Strengthening Supply Chain Resilience and Sustainability: A Comprehensive Analysis," Sustainability, MDPI, vol. 16(10), pages 1-28, May.
    7. Guangsheng Zhang & Xiao Wang & Yu Zhang & Jiayun Kang, 2022. "Research on the Emission Reduction Decision of Cost-Sharing Logistics Service Supply Chain in the O2O Model," Sustainability, MDPI, vol. 14(20), pages 1-21, October.
    8. Charpin, Remi & Lee, Min Kyung & Wu, Ting, 2021. "Mobile procurement platforms: Bridging the online and offline worlds in China's restaurant industry," International Journal of Production Economics, Elsevier, vol. 241(C).
    9. Xiaomeng Zhang & Qilan Zhao & Jianjun Zhang & Xiongping Yue, 2023. "Logistics Service Supply Chain Vertical Integration Decisions under Service Efficiency Competition," Sustainability, MDPI, vol. 15(5), pages 1-23, February.
    10. Shi-Woei Lin & Januardi Januardi, 2023. "Two-period pricing and utilization decisions in a dual-channel service-only supply chain," Central European Journal of Operations Research, Springer;Slovak Society for Operations Research;Hungarian Operational Research Society;Czech Society for Operations Research;Österr. Gesellschaft für Operations Research (ÖGOR);Slovenian Society Informatika - Section for Operational Research;Croatian Operational Research Society, vol. 31(2), pages 605-635, June.

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