Asymmetric effects, regulatory focus, and attribute satisfaction—Mixed experimental evidence in airline overbooking recovery
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DOI: 10.1016/j.ijpe.2012.07.022
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Cited by:
- S. Di Luozzo & A. Fronzetti Colladon & M. M. Schiraldi, 2024. "Decoding excellence: Mapping the demand for psychological traits of operations and supply chain professionals through text mining," Papers 2403.17546, arXiv.org.
- Dalalah, Doraid & Ojiako, Udechukwu & Chipulu, Maxwell, 2020. "Voluntary overbooking in commercial airline reservations," Journal of Air Transport Management, Elsevier, vol. 86(C).
- Wang, Xiaojia & Fung, Richard Y.K., 2014. "An option-based hedging mechanism for managing the risk of overbooking in parallel airline alliances," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 70(C), pages 146-162.
- Zhang, Xiang, 2014. "Reference-dependent electric vehicle production strategy considering subsidies and consumer trade-offs," Energy Policy, Elsevier, vol. 67(C), pages 422-430.
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Keywords
Regulatory focus; Loss aversion; Kano model; Recovery satisfaction; Airline overbooking;All these keywords.
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