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The shaping of inventory systems in health services: A stakeholder analysis

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  • de Vries, Jan

Abstract

Although many studies have addressed the diagnosing and redesign of inventory systems in an industrial setting, the field of operations management seems to lack a thorough understanding of the process of shaping inventory systems in a health care setting. In this article, a contribution is made to fill this gap by exploring the process of reshaping a hospital inventory system of medicines by means of an exploratory case study. In doing so, we concentrate on the question how the outcomes of this process are affected by the different stakeholders involved. Our case study indicates that decisions made during this reshaping process are heavily influenced by the dynamics of the relationships and interactions between the stakeholders involved in the project. Based on our case study there are also some strong indications especially in a health care setting, the existence of multiple stakeholders having a multi-goal focus regarding the inventory system can have a strong influence on the outcomes of inventory projects. For project managers it is important to be aware of these characteristics and circumstances in order to help health service organisations to develop and use inventory systems more effectively.

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  • de Vries, Jan, 2011. "The shaping of inventory systems in health services: A stakeholder analysis," International Journal of Production Economics, Elsevier, vol. 133(1), pages 60-69, September.
    • Handle: RePEc:eee:proeco:v:133:y:2011:i:1:p:60-69
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    References listed on IDEAS

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    1. Novek, Joel, 2000. "Hospital pharmacy automation: collective mobility or collective control?," Social Science & Medicine, Elsevier, vol. 51(4), pages 491-503, August.
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    Cited by:

    1. Volland, Jonas & Fügener, Andreas & Schoenfelder, Jan & Brunner, Jens O., 2017. "Material logistics in hospitals: A literature review," Omega, Elsevier, vol. 69(C), pages 82-101.
    2. Guerrero, W.J. & Yeung, T.G. & Guéret, C., 2013. "Joint-optimization of inventory policies on a multi-product multi-echelon pharmaceutical system with batching and ordering constraints," European Journal of Operational Research, Elsevier, vol. 231(1), pages 98-108.
    3. Falasca, Mauro & Kros, John F., 2018. "Success factors and performance outcomes of healthcare industrial vending systems: An empirical analysis," Technological Forecasting and Social Change, Elsevier, vol. 126(C), pages 41-52.
    4. Alan Serrano & Javier Garcia-Guzman & Georgios Xydopoulos & Ali Tarhini, 2020. "Analysis of Barriers to the Deployment of Health Information Systems: a Stakeholder Perspective," Information Systems Frontiers, Springer, vol. 22(2), pages 455-474, April.
    5. Javad Gerami & Reza Kiani Mavi & Reza Farzipoor Saen & Neda Kiani Mavi, 2023. "A novel network DEA-R model for evaluating hospital services supply chain performance," Annals of Operations Research, Springer, vol. 324(1), pages 1041-1066, May.
    6. Castro, Catarina & Pereira, Teresa & Sá, J.C. & Santos, Gilberto, 2020. "Logistics reorganization and management of the ambulatory pharmacy of a local health unit in Portugal," Evaluation and Program Planning, Elsevier, vol. 80(C).
    7. Moons, Karen & Waeyenbergh, Geert & Pintelon, Liliane, 2019. "Measuring the logistics performance of internal hospital supply chains – A literature study," Omega, Elsevier, vol. 82(C), pages 205-217.
    8. Abdullah Afzal & Jacques-Bernard Gauthier, 2017. "Project Management And Practitioners In The Health Sector: From The Quebec Healthcare System Perspective To Pm Literature Review," Working Papers hal-01579996, HAL.
    9. de Vries, Jan, 2020. "Identifying inventory project management conflicts: Results of an empirical study," International Journal of Production Economics, Elsevier, vol. 226(C).
    10. Jussim, Maxim, 2014. "Entwicklung eines Simulationstools zur Analyse von Prognose- und Dispositionsentscheidungen im Krankenhausbereich," Bayreuth Reports on Information Systems Management 57, University of Bayreuth, Chair of Information Systems Management.

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