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Critical success factors of Six Sigma implementations in Italian companies

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  • Brun, Alessandro

Abstract

The present paper discusses the results of a research project going on at Politecnico di Milano, aiming at analysing the idiosyncrasies of Six Sigma implementations in Italian companies. In particular, the project addresses the following research questions, regarding the approach of Italian companies towards Six Sigma: are Italian companies implementing Six Sigma exactly as it was originally conceived at Motorola or, rather, is there an Italian way to Six Sigma? do Italian companies which implemented Six Sigma recognize the same set of critical success factors singled out in the international literature? Bibliographic analysis showed a lack of literature concerning Six Sigma implementation in Italian companies. The research was then based on the study of real life application of Six Sigma in an Italian company and on discussion through a set of workshops organized at Politecnico di Milano with Six Sigma experts. In particular, we will concentrate on a set of case studies and on one workshop specifically addressing the second research question. The insights coming from the analysed case studies and discusses with industry experts - if further explored, validated and reorganized - could constitute a Road Map for Six Sigma implementation in Italian companies; the validation and re-organization process is still on-going and its completion could constitute a further research objective.

Suggested Citation

  • Brun, Alessandro, 2011. "Critical success factors of Six Sigma implementations in Italian companies," International Journal of Production Economics, Elsevier, vol. 131(1), pages 158-164, May.
    • Handle: RePEc:eee:proeco:v:131:y:2011:i:1:p:158-164
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    1. Bayazit, Ozden & Karpak, Birsen, 2007. "An analytical network process-based framework for successful total quality management (TQM): An assessment of Turkish manufacturing industry readiness," International Journal of Production Economics, Elsevier, vol. 105(1), pages 79-96, January.
    2. Zu, Xingxing & Robbins, Tina L. & Fredendall, Lawrence D., 2010. "Mapping the critical links between organizational culture and TQM/Six Sigma practices," International Journal of Production Economics, Elsevier, vol. 123(1), pages 86-106, January.
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    Cited by:

    1. Arumugam, V. & Antony, Jiju & Kumar, Maneesh, 2013. "Linking learning and knowledge creation to project success in Six Sigma projects: An empirical investigation," International Journal of Production Economics, Elsevier, vol. 141(1), pages 388-402.
    2. Jorge L. García-Alcaraz & Liliana Avelar-Sosa & Juan I. Latorre-Biel & Emilio Jiménez-Macías & Giner Alor-Hernández, 2017. "Role of Human Knowledge and Communication on Operational Benefits Gained from Six Sigma," Sustainability, MDPI, vol. 9(10), pages 1-19, September.
    3. Reza Dabestani & Allahvirdi Taghavi & Mohammad Saljoughian, 2014. "The Relationship between Total Quality Management Critical Success Factors and Knowledge Sharing in a Service Industry," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 39(1), pages 81-101, February.
    4. Vishal Singh Patyal & K. Maddulety, 2015. "Interrelationship between Total Quality Management and Six Sigma: A Review," Global Business Review, International Management Institute, vol. 16(6), pages 1025-1060, December.
    5. Pramod Kumar & Jaiprakash Bhamu & Sunkulp Goel & Dharmendra Singh, 2024. "Interpretive structural modeling of lean six sigma critical success factors in perspective of industry 4.0 for Indian manufacturing industries," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 15(8), pages 3776-3793, August.
    6. Janine Sanders Jones & John R. Olson & Peter Southard, 2021. "Kaizen Events at the University of St. Thomas: Experiential Learning for Students," INFORMS Transactions on Education, INFORMS, vol. 21(3), pages 115-129, September.
    7. Ľubica Simanová & Andrea Sujová, 2022. "The Impact of Continuous Improvement Concepts on the Performance of Furniture Production Processes," Central European Business Review, Prague University of Economics and Business, vol. 2022(1), pages 111-137.
    8. Jorge Luis García-Alcaraz & Giner Alor-Hernández & Cuauhtémoc Sánchez-Ramírez & Emilio Jiménez-Macías & Julio Blanco-Fernández & Juan I. Latorre-Biel, 2018. "Mediating Role of the Six Sigma Implementation Strategy and Investment in Human Resources in Economic Success and Sustainability," Sustainability, MDPI, vol. 10(6), pages 1-21, June.

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