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The uses of tracking in operations management: Synthesis of a research program

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  • Holmström, Jan
  • Främling, Kary
  • Ala-Risku, Timo

Abstract

The significance of tracking in operations management has been overshadowed, theoretically by the concept of supply chain visibility, and practically by the attention grabbing radio frequency identification (RFID) technology. This paper describes how uses of tracking for operations management, specifically, to improve the management of project and service supply chains, were explored and developed in a ten-year research program. Key results of the program are synthesized and linked to the relevant academic discourse in operations management using design science methodology.

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  • Holmström, Jan & Främling, Kary & Ala-Risku, Timo, 2010. "The uses of tracking in operations management: Synthesis of a research program," International Journal of Production Economics, Elsevier, vol. 126(2), pages 267-275, August.
    • Handle: RePEc:eee:proeco:v:126:y:2010:i:2:p:267-275
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    6. Wong, W.K. & Leung, S.Y.S. & Guo, Z.X. & Zeng, X.H. & Mok, P.Y., 2012. "Intelligent product cross-selling system with radio frequency identification technology for retailing," International Journal of Production Economics, Elsevier, vol. 135(1), pages 308-319.
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    8. Dreyer, Heidi C. & Strandhagen, Jan Ola & Thomassen, Maria K. & Romsdal, Anita & Gran, Erik, 2014. "Supply Chain Design and Control Principles in Local Food Production: A Norwegian Case Study," 2014 International European Forum, February 17-21, 2014, Innsbruck-Igls, Austria 199344, International European Forum on System Dynamics and Innovation in Food Networks.

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