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A classification of information-oriented PoS technology from customer perception

Author

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  • Röding, Tobias
  • Steinmann, Sascha
  • Wagner, Gerhard
  • Schramm-Klein, Hanna

Abstract

When it comes to investigating how customers use POS technologies or which factors might promote their adoption, it is important to know which characteristics are particularly relevant from the customers' perspective. Based on three recent approaches to POS technology systematization, this research empirically categorizes POS technologies from the customer's point of view.

Suggested Citation

  • Röding, Tobias & Steinmann, Sascha & Wagner, Gerhard & Schramm-Klein, Hanna, 2023. "A classification of information-oriented PoS technology from customer perception," Journal of Retailing and Consumer Services, Elsevier, vol. 70(C).
    • Handle: RePEc:eee:joreco:v:70:y:2023:i:c:s0969698922002193
    DOI: 10.1016/j.jretconser.2022.103126
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