Technology-enabled personalization: Impact of smart technology choice on consumer shopping behavior
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DOI: 10.1016/j.techfore.2022.121752
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Cited by:
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- Kim, Yaeri & Seok, Junhee & Roh, Taewoo, 2023. "The linkage between quality of information systems and the impact of trust-based privacy on behavioral outcomes in unmanned convenience store: Moderating effect of gender and experience," Technological Forecasting and Social Change, Elsevier, vol. 196(C).
- Jiahe Chen & Yu-Wei Chang, 2023. "How smart technology empowers consumers in smart retail stores? The perspective of technology readiness and situational factors," Electronic Markets, Springer;IIM University of St. Gallen, vol. 33(1), pages 1-24, December.
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Keywords
Smart technology; Customer-facing retail technology; Assemblage; Personalization; Customer experience;All these keywords.
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