Employee scheduling with short demand perturbations and extensible shifts
Author
Abstract
Suggested Citation
DOI: 10.1016/j.omega.2018.10.009
Download full text from publisher
As the access to this document is restricted, you may want to search for a different version of it.
References listed on IDEAS
- Restrepo, María I. & Gendron, Bernard & Rousseau, Louis-Martin, 2017. "A two-stage stochastic programming approach for multi-activity tour scheduling," European Journal of Operational Research, Elsevier, vol. 262(2), pages 620-635.
- Mark Isken, 2004. "An Implicit Tour Scheduling Model with Applications in Healthcare," Annals of Operations Research, Springer, vol. 128(1), pages 91-109, April.
- Atoosa Kasirzadeh & Mohammed Saddoune & François Soumis, 2017. "Airline crew scheduling: models, algorithms, and data sets," EURO Journal on Transportation and Logistics, Springer;EURO - The Association of European Operational Research Societies, vol. 6(2), pages 111-137, June.
- Michael J. Brusco & Larry W. Jacobs & Robert J. Bongiorno & Duane V. Lyons & Baoxing Tang, 1995. "Improving Personnel Scheduling at Airline Stations," Operations Research, INFORMS, vol. 43(5), pages 741-751, October.
- Van den Bergh, Jorne & Beliën, Jeroen & De Bruecker, Philippe & Demeulemeester, Erik & De Boeck, Liesje, 2013. "Personnel scheduling: A literature review," European Journal of Operational Research, Elsevier, vol. 226(3), pages 367-385.
- Chapados, Nicolas & Joliveau, Marc & L’Ecuyer, Pierre & Rousseau, Louis-Martin, 2014. "Retail store scheduling for profit," European Journal of Operational Research, Elsevier, vol. 239(3), pages 609-624.
- Jonathan Bard & David Morton & Yong Wang, 2007. "Workforce planning at USPS mail processing and distribution centers using stochastic optimization," Annals of Operations Research, Springer, vol. 155(1), pages 51-78, November.
- Olga Perdikaki & Saravanan Kesavan & Jayashankar M. Swaminathan, 2012. "Effect of Traffic on Sales and Conversion Rates of Retail Stores," Manufacturing & Service Operations Management, INFORMS, vol. 14(1), pages 145-162, January.
- Parisio, Alessandra & Neil Jones, Colin, 2015. "A two-stage stochastic programming approach to employee scheduling in retail outlets with uncertain demand," Omega, Elsevier, vol. 53(C), pages 97-103.
- De Bruecker, Philippe & Van den Bergh, Jorne & Beliën, Jeroen & Demeulemeester, Erik, 2015. "Workforce planning incorporating skills: State of the art," European Journal of Operational Research, Elsevier, vol. 243(1), pages 1-16.
- Ernst, A. T. & Jiang, H. & Krishnamoorthy, M. & Sier, D., 2004. "Staff scheduling and rostering: A review of applications, methods and models," European Journal of Operational Research, Elsevier, vol. 153(1), pages 3-27, February.
- Wright, P. Daniel & Mahar, Stephen, 2013. "Centralized nurse scheduling to simultaneously improve schedule cost and nurse satisfaction," Omega, Elsevier, vol. 41(6), pages 1042-1052.
- Vidya Mani & Saravanan Kesavan & Jayashankar M. Swaminathan, 2015. "Estimating the Impact of Understaffing on Sales and Profitability in Retail Stores," Production and Operations Management, Production and Operations Management Society, vol. 24(2), pages 201-218, February.
- Robert R. Love & James M. Hoey, 1990. "Management Science Improves Fast-Food Operations," Interfaces, INFORMS, vol. 20(2), pages 21-29, April.
- Kibaek Kim & Sanjay Mehrotra, 2015. "A Two-Stage Stochastic Integer Programming Approach to Integrated Staffing and Scheduling with Application to Nurse Management," Operations Research, INFORMS, vol. 63(6), pages 1431-1451, December.
- Kabak, Ozgur & Ulengin, Fusun & Aktas, Emel & Onsel, Sule & Topcu, Y. Ilker, 2008. "Efficient shift scheduling in the retail sector through two-stage optimization," European Journal of Operational Research, Elsevier, vol. 184(1), pages 76-90, January.
- Haipeng Shen & Jianhua Z. Huang, 2008. "Interday Forecasting and Intraday Updating of Call Center Arrivals," Manufacturing & Service Operations Management, INFORMS, vol. 10(3), pages 391-410, July.
- Thompson, GM, 1993. "Representing employee requirements in labour tour scheduling," Omega, Elsevier, vol. 21(6), pages 657-671, November.
- Dietz, Dennis C., 2011. "Practical scheduling for call center operations," Omega, Elsevier, vol. 39(5), pages 550-557, October.
Citations
Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
Cited by:
- Simon Taub & Oleg S Pianykh, 2022. "An alternative to the black box: Strategy learning," PLOS ONE, Public Library of Science, vol. 17(3), pages 1-15, March.
- Alnaggar, Aliaa & Gzara, Fatma & Bookbinder, James H., 2021. "Crowdsourced delivery: A review of platforms and academic literature," Omega, Elsevier, vol. 98(C).
- Henao, César Augusto & Mercado, Yessica Andrea & González, Virginia I. & Lüer-Villagra, Armin, 2023. "Multiskilled personnel assignment with k-chaining considering the learning-forgetting phenomena," International Journal of Production Economics, Elsevier, vol. 265(C).
- Guastaroba, G. & Côté, J.-F. & Coelho, L.C., 2021. "The Multi-Period Workforce Scheduling and Routing Problem," Omega, Elsevier, vol. 102(C).
- Cho, David D. & Stauffer, Jon M., 2022. "Tele-medicine question response service: Analysis of benefits and costs," Omega, Elsevier, vol. 111(C).
- Wu, Zhiying & Xu, Guoning & Chen, Qingxin & Mao, Ning, 2023. "Two stochastic optimization methods for shift design with uncertain demand," Omega, Elsevier, vol. 115(C).
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Mou, Shandong & Robb, David J. & DeHoratius, Nicole, 2018. "Retail store operations: Literature review and research directions," European Journal of Operational Research, Elsevier, vol. 265(2), pages 399-422.
- Oyku Ahipasaoglu & Nesim Erkip & Oya Ekin Karasan, 2019. "The venue management problem: setting staffing levels, shifts and shift schedules at concession stands," Journal of Scheduling, Springer, vol. 22(1), pages 69-83, February.
- Dalia Attia & Reinhard Bürgy & Guy Desaulniers & François Soumis, 2019. "A decomposition-based heuristic for large employee scheduling problems with inter-department transfers," EURO Journal on Computational Optimization, Springer;EURO - The Association of European Operational Research Societies, vol. 7(4), pages 325-357, December.
- Tohidi, Mohammad & Kazemi Zanjani, Masoumeh & Contreras, Ivan, 2021. "A physician planning framework for polyclinics under uncertainty," Omega, Elsevier, vol. 101(C).
- Restrepo, María I. & Gendron, Bernard & Rousseau, Louis-Martin, 2017. "A two-stage stochastic programming approach for multi-activity tour scheduling," European Journal of Operational Research, Elsevier, vol. 262(2), pages 620-635.
- Van den Bergh, Jorne & Beliën, Jeroen & De Bruecker, Philippe & Demeulemeester, Erik & De Boeck, Liesje, 2013. "Personnel scheduling: A literature review," European Journal of Operational Research, Elsevier, vol. 226(3), pages 367-385.
- Douglas S. Altner & Erica K. Mason & Les D. Servi, 2019. "Two-stage stochastic days-off scheduling of multi-skilled analysts with training options," Journal of Combinatorial Optimization, Springer, vol. 38(1), pages 111-129, July.
- Douglas S. Altner & Anthony C. Rojas & Leslie D. Servi, 2018. "A two-stage stochastic program for multi-shift, multi-analyst, workforce optimization with multiple on-call options," Journal of Scheduling, Springer, vol. 21(5), pages 517-531, October.
- Ferdinand Kiermaier & Markus Frey & Jonathan F. Bard, 2020. "The flexible break assignment problem for large tour scheduling problems with an application to airport ground handlers," Journal of Scheduling, Springer, vol. 23(2), pages 177-209, April.
- De Bruecker, Philippe & Beliën, Jeroen & Van den Bergh, Jorne & Demeulemeester, Erik, 2018. "A three-stage mixed integer programming approach for optimizing the skill mix and training schedules for aircraft maintenance," European Journal of Operational Research, Elsevier, vol. 267(2), pages 439-452.
- Pieter Smet & Annelies Lejon & Greet Vanden Berghe, 2021. "Demand smoothing in shift design," Flexible Services and Manufacturing Journal, Springer, vol. 33(2), pages 457-484, June.
- Chapados, Nicolas & Joliveau, Marc & L’Ecuyer, Pierre & Rousseau, Louis-Martin, 2014. "Retail store scheduling for profit," European Journal of Operational Research, Elsevier, vol. 239(3), pages 609-624.
- Mark W. Isken & Osman T. Aydas, 2022. "A tactical multi-week implicit tour scheduling model with applications in healthcare," Health Care Management Science, Springer, vol. 25(4), pages 551-573, December.
- Brusco, Michael J., 2015. "A bicriterion algorithm for the allocation of cross-trained workers based on operational and human resource objectives," European Journal of Operational Research, Elsevier, vol. 247(1), pages 46-59.
- He, Fang & Chaussalet, Thierry & Qu, Rong, 2019. "Controlling understaffing with conditional Value-at-Risk constraint for an integrated nurse scheduling problem under patient demand uncertainty," Operations Research Perspectives, Elsevier, vol. 6(C).
- Jaime Miranda & Pablo A. Rey & Antoine Sauré & Richard Weber, 2018. "Metro Uses a Simulation-Optimization Approach to Improve Fare-Collection Shift Scheduling," Interfaces, INFORMS, vol. 48(6), pages 529-542, November.
- Chen, Chien-Ming & Chuang, Howard Hao-Chun, 2023. "Time to shift the shift: Performance effects of within-day cumulative service encounters in retail stores," Omega, Elsevier, vol. 119(C).
- Ağralı, Semra & Taşkın, Z. Caner & Ünal, A. Tamer, 2017. "Employee scheduling in service industries with flexible employee availability and demand," Omega, Elsevier, vol. 66(PA), pages 159-169.
- Arpan Rijal & Marco Bijvank & Asvin Goel & René de Koster, 2021. "Workforce Scheduling with Order-Picking Assignments in Distribution Facilities," Transportation Science, INFORMS, vol. 55(3), pages 725-746, May.
- Melanie Erhard, 2021. "Flexible staffing of physicians with column generation," Flexible Services and Manufacturing Journal, Springer, vol. 33(1), pages 212-252, March.
More about this item
Keywords
Employee scheduling; Demand uncertainty; Shift extension; Simulation-based cost estimation; Integer programming;All these keywords.
Statistics
Access and download statisticsCorrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jomega:v:89:y:2019:i:c:p:177-192. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/375/description#description .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.