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Dual-role factors for imprecise data envelopment analysis

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  • Toloo, Mehdi
  • Keshavarz, Esmaeil
  • Hatami-Marbini, Adel

Abstract

Efficiency analyses are crucial to managerial competency for evaluating the degree to which resources are consumed in the production process of gaining desired services or products. Among the vast available literature on performance analysis, Data Envelopment Analysis (DEA) has become a popular and practical approach for assessing the relative efficiency of Decision-Making Units (DMUs) which employ multiple inputs to produce multiple outputs. However, in addition to inputs and outputs, some situations might include certain factors to simultaneously play the role of both inputs and outputs. Contrary to conventional DEA models which account for precise values for inputs, outputs and dual-role factors, we develop a methodology for quantitatively handling imprecision and uncertainty where a degree of imprecision is not trivial to be ignored in efficiency analysis. In this regard, we first construct a pair of interval DEA models based on the pessimistic and optimistic standpoints to measure the interval efficiencies where some or all observed inputs, outputs and dual-role factors are assumed to be characterized by interval measures. The optimal multipliers associated with the dual-role factors are then used to determine whether a factor is designated as an output, an input, or is in equilibrium even though the status of the dual-role factors may not be unique based upon the pessimistic and optimistic standpoints. To deal with the problem, we present a new model which integrates both pessimistic and optimistic models. The integrated model enables us to identify a unique status of each imprecise dual-role factor as well as to develop a structure for calculating an optimal reallocation model of each dual-role factor among the DMUs. As another method to investigate the role for dual-role factors, we introduce a fuzzy decision-making model which evaluates all DMUs simultaneously. We finally present an application to a data set of 20 banks to showcase the applicability and efficacy of the proposed procedures and algorithm.

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  • Toloo, Mehdi & Keshavarz, Esmaeil & Hatami-Marbini, Adel, 2018. "Dual-role factors for imprecise data envelopment analysis," Omega, Elsevier, vol. 77(C), pages 15-31.
    • Handle: RePEc:eee:jomega:v:77:y:2018:i:c:p:15-31
    DOI: 10.1016/j.omega.2017.05.005
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    3. Bohlool Ebrahimi & Madjid Tavana & Andreas Kleine & Andreas Dellnitz, 2021. "An epsilon-based data envelopment analysis approach for solving performance measurement problems with interval and ordinal dual-role factors," OR Spectrum: Quantitative Approaches in Management, Springer;Gesellschaft für Operations Research e.V., vol. 43(4), pages 1103-1124, December.
    4. Toloo, Mehdi & Tone, Kaoru & Izadikhah, Mohammad, 2023. "Selecting slacks-based data envelopment analysis models," European Journal of Operational Research, Elsevier, vol. 308(3), pages 1302-1318.
    5. Shabani, Amir & Visani, Franco & Barbieri, Paolo & Dullaert, Wout & Vigo, Daniele, 2019. "Reliable estimation of suppliers’ total cost of ownership: An imprecise data envelopment analysis model with common weights," Omega, Elsevier, vol. 87(C), pages 57-70.
    6. Dan Li & Yanfeng Li & Yeming Gong & Jiawei Yang, 2021. "Estimation of bank performance from multiple perspectives: an alternative solution to the deposit dilemma," Journal of Productivity Analysis, Springer, vol. 56(2), pages 151-170, December.
    7. Toloo, Mehdi & Hančlová, Jana, 2020. "Multi-valued measures in DEA in the presence of undesirable outputs," Omega, Elsevier, vol. 94(C).
    8. Xiao, Helu & Ren, Tiantian & Zhou, Zhongbao & Liu, Wenbin, 2021. "Parameter uncertainty in estimation of portfolio efficiency: Evidence from an interval diversification-consistent DEA approach," Omega, Elsevier, vol. 103(C).
    9. Dariush Akbarian, 2020. "Overall profit Malmquist productivity index under data uncertainty," Financial Innovation, Springer;Southwestern University of Finance and Economics, vol. 6(1), pages 1-20, December.
    10. Mehdi Toloo & Esmaeil Keshavarz & Adel Hatami-Marbini, 2021. "An interval efficiency analysis with dual-role factors," OR Spectrum: Quantitative Approaches in Management, Springer;Gesellschaft für Operations Research e.V., vol. 43(1), pages 255-287, March.
    11. Mehdi Toloo & Soroosh Nalchigar & Babak Sohrabi, 2018. "Selecting most efficient information system projects in presence of user subjective opinions: a DEA approach," Central European Journal of Operations Research, Springer;Slovak Society for Operations Research;Hungarian Operational Research Society;Czech Society for Operations Research;Österr. Gesellschaft für Operations Research (ÖGOR);Slovenian Society Informatika - Section for Operational Research;Croatian Operational Research Society, vol. 26(4), pages 1027-1051, December.

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