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Business technology complementarities: impacts of the presence and strategic timing of ERP on B2B e-commerce technology efficiencies

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  • Bendoly, Elliot
  • Kaefer, Frederick

Abstract

Enterprise resource planning (ERP) implementations have the potential of significantly complementing the use of business-to-business e-commerce technologies. We consider the sources of this complement by drawing on transaction cost economics, and the theory of swift even flow. Analysis of 115 firms shows that perceived transactional efficiencies are greater for B2B e-commerce technologies in the presence of ERP, and are in fact magnified when ERP implementation specifically precedes B2B e-commerce initiatives. These findings imply a distinct system adoption strategy for firms pursuing e-commerce opportunities.

Suggested Citation

  • Bendoly, Elliot & Kaefer, Frederick, 2004. "Business technology complementarities: impacts of the presence and strategic timing of ERP on B2B e-commerce technology efficiencies," Omega, Elsevier, vol. 32(5), pages 395-405, October.
    • Handle: RePEc:eee:jomega:v:32:y:2004:i:5:p:395-405
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    References listed on IDEAS

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    1. Bendoly, Elliot & Soni, Ashok & Venkataramanan, M. A., 2004. "Value chain resource planning: Adding value with systems beyond the enterprise," Business Horizons, Elsevier, vol. 47(2), pages 79-86.
    2. Mani Subramani & Eric Walden, 2001. "The Impact of E-Commerce Announcements on the Market Value of Firms," Information Systems Research, INFORMS, vol. 12(2), pages 135-154, June.
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    Cited by:

    1. Adenike A. Moradeyo, 2019. "Analysis Of Manufacturing Methods Using Market Demand Dynamics," Review of Business and Finance Studies, The Institute for Business and Finance Research, vol. 10(1), pages 61-76.
    2. Ravi Seethamraju, 2005. "Enterprise Resource Planning Systems — Implications for Managers and Management," Australian Accounting Review, CPA Australia, vol. 15(37), pages 90-96, November.
    3. Mark J. Cotteleer, 2006. "An Empirical Study of Operational Performance Parity Following Enterprise System Deployment," Production and Operations Management, Production and Operations Management Society, vol. 15(1), pages 74-87, March.
    4. Santosh Kumar Pattanayak & Supriyo Roy & Biswajit Satpathy, 2019. "Does Integration of Business Processes and ERP Improves Supply Chain Performances? Evidence from Indian Capital Goods Industry," Vision, , vol. 23(4), pages 341-356, December.
    5. Ruivo, Pedro & Oliveira, Tiago & Neto, Miguel, 2014. "Examine ERP post-implementation stages of use and value: Empirical evidence from Portuguese SMEs," International Journal of Accounting Information Systems, Elsevier, vol. 15(2), pages 166-184.
    6. Yuliang Yao & Martin Dresner & Kevin Xiaoguo Zhu, 2019. "“Monday Effect” on Performance Variations in Supply Chain Fulfillment: How Information Technology–Enabled Procurement May Help," Information Systems Research, INFORMS, vol. 30(4), pages 1402-1423, December.

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