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Returns to IT excellence: Evidence from financial performance around information technology excellence awards

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  • Masli, Adi
  • Richardson, Vernon J.
  • Sanchez, Juan Manuel
  • Smith, Rodney E.

Abstract

The resource-based view has been used in IT business value research to theorize and investigate the impact of unique IT capabilities on sustainable competitive advantages. Prior research has empirically documented a positive association between superior IT capabilities and firm performance. However, such analyses have focused on IT capabilities of firms in the early 1990s. In this study, we examine the impact of superior IT capabilities on firm performance over the 1988–2007 period, which allows us to consider the structural shifts in the return of IT capability over time. Our results suggest that firms with superior IT capabilities are able to attain higher firm performance levels until 1999. However, such performance advantage disappears in the post-1999 time period. We also find that a subset of firms that sustain high levels of IT capabilities during the period 1988 to 2007 continue to perform better than their peers. We conclude that managers are able to achieve superior firm performance if they are able to maintain high levels of IT capability over time.

Suggested Citation

  • Masli, Adi & Richardson, Vernon J. & Sanchez, Juan Manuel & Smith, Rodney E., 2011. "Returns to IT excellence: Evidence from financial performance around information technology excellence awards," International Journal of Accounting Information Systems, Elsevier, vol. 12(3), pages 189-205.
    • Handle: RePEc:eee:ijoais:v:12:y:2011:i:3:p:189-205
    DOI: 10.1016/j.accinf.2010.10.001
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    3. Ali, Irfan, 2016. "The impact of ERP implementation on the financial performance of the firm : An empirical study," Other publications TiSEM 876506f5-1aed-4421-aa2c-0, Tilburg University, School of Economics and Management.
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