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Organizational modifications to support JIT implementation in manufacturing and service operations

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  • Yasin, Mahmoud M.
  • Small, Michael H.
  • Wafa, Marwan A.

Abstract

This study investigates JIT implementation practices and performance in manufacturing and service organizations in the US. Literature related to JIT usage and performance in both sectors is reviewed. A field study is then conducted to investigate the actual implementation experiences of a selected group of service and manufacturing users of JIT. Our findings from the literature and the field study are used to develop four research hypotheses that are tested using survey data from 130 manufacturing and 61 service firms. Manufacturing and service firms that had engaged in modifications such as operator and management training and improving linkages with suppliers prior to implementing their JIT systems experienced less implementation problems and achieved higher levels of success than firms that placed less emphasis on these modifications. This paper details and discusses these and other results from our study. In addition, managerial implications of our findings are presented.

Suggested Citation

  • Yasin, Mahmoud M. & Small, Michael H. & Wafa, Marwan A., 2003. "Organizational modifications to support JIT implementation in manufacturing and service operations," Omega, Elsevier, vol. 31(3), pages 213-226, June.
    • Handle: RePEc:eee:jomega:v:31:y:2003:i:3:p:213-226
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    References listed on IDEAS

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    1. White, Richard E. & Prybutok, Victor, 2001. "The relationship between JIT practices and type of production system," Omega, Elsevier, vol. 29(2), pages 113-124, April.
    2. Bonney, M. C., 1994. "Trends in inventory management," International Journal of Production Economics, Elsevier, vol. 35(1-3), pages 107-114, June.
    3. Aptel, Olivier & Pourjalali, Hamid, 2001. "Improving activities and decreasing costs of logistics in hospitals: a comparison of U.S. and French hospitals," The International Journal of Accounting, Elsevier, vol. 36(1), pages 65-90, February.
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    Cited by:

    1. Bergenwall, Amy L. & Chen, Chialin & White, Richard E., 2012. "TPS's process design in American automotive plants and its effects on the triple bottom line and sustainability," International Journal of Production Economics, Elsevier, vol. 140(1), pages 374-384.
    2. Volland, Jonas & Fügener, Andreas & Schoenfelder, Jan & Brunner, Jens O., 2017. "Material logistics in hospitals: A literature review," Omega, Elsevier, vol. 69(C), pages 82-101.
    3. Bortolotti, Thomas & Boscari, Stefania & Danese, Pamela, 2015. "Successful lean implementation: Organizational culture and soft lean practices," International Journal of Production Economics, Elsevier, vol. 160(C), pages 182-201.
    4. Jorge Luis García-Alcaraz & Arturo Realyvasquez-Vargas & Pedro García-Alcaraz & Mercedes Pérez de la Parte & Julio Blanco Fernández & Emilio Jiménez Macias, 2019. "Effects of Human Factors and Lean Techniques on Just in Time Benefits," Sustainability, MDPI, vol. 11(7), pages 1-20, March.
    5. Om Prakash Mishra & Vikas Kumar & Dixit Garg, 2018. "Performance evaluation of JIT enabled SCM using ANP method," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 9(2), pages 547-558, April.
    6. Sengazhani Murugesan Vadivel & Aloysius Henry Sequeira & Robert Rajkumar Sakkariyas & Kirubaharan Boobalan, 2022. "Impact of lean service, workplace environment, and social practices on the operational performance of India post service industry," Annals of Operations Research, Springer, vol. 315(2), pages 2219-2244, August.
    7. Yang, Jie & Xie, Hongming & Yu, Guangsheng & Liu, Mingyu, 2021. "Achieving a just–in–time supply chain: The role of supply chain intelligence," International Journal of Production Economics, Elsevier, vol. 231(C).
    8. Kelle, Peter & Miller, Pamela A. & Akbulut, Asli Y., 2007. "Coordinating ordering/shipment policy for buyer and supplier: Numerical and empirical analysis of influencing factors," International Journal of Production Economics, Elsevier, vol. 108(1-2), pages 100-110, July.
    9. Formaneck, Steven D. & Cozzarin, Brian P., 2013. "Technology adoption and training practices as a constrained shortest path problem," Omega, Elsevier, vol. 41(2), pages 459-472.

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    Keywords

    JIT Implementation Performance;

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