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Understanding the (perverse) effects of disclosing conflicts of interest: A direct replication study

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  • Sah, Sunita

Abstract

Advisors are often subject to conflicts of interest—a potential clash between their professional responsibilities and personal interests. Such conflicts can increase bias in advice. Although disclosure is frequently proposed to manage conflicts of interest, it can have unintended consequences on both advisees and advisors. In seminal work, Cain, Loewenstein, and Moore (2005, 2011) demonstrated that advisors give more biased advice with disclosure than without, to the detriment of advisees’ financial payoffs. However, recent experiments by Sah (2018), have revealed that in certain contexts, advisors give less biased advice with disclosure relative to nondisclosure. To further understand the contradictory findings and increase confidence in the original results, I conducted a direct replication of the main study from Cain et al. (2011) on advisors (with slight changes for advisees). I replicated the original finding that advisors give more biased advice with conflict-of-interest disclosure (vs. without) when giving recommendations on the sale price of houses to advisees who have less information. Like Cain et al., I found little or no support for effects on advisees, such as advisees giving higher estimates, being less accurate, or discounting more, with conflict-of-interest disclosure relative to nondisclosure. However, a meta-analysis revealed that across the original study and this replication, advisees were financially worse off with disclosure than without. I discuss when conflict-of-interest disclosure can lead advisors to give more or less biased advice.

Suggested Citation

  • Sah, Sunita, 2019. "Understanding the (perverse) effects of disclosing conflicts of interest: A direct replication study," Journal of Economic Psychology, Elsevier, vol. 75(PA).
  • Handle: RePEc:eee:joepsy:v:75:y:2019:i:pa:s0167487018302964
    DOI: 10.1016/j.joep.2018.10.010
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    References listed on IDEAS

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    1. Sah, Sunita & Malaviya, Prashant & Thompson, Debora, 2018. "Conflict of interest disclosure as an expertise cue: Differential effects due to automatic versus deliberative processing," Organizational Behavior and Human Decision Processes, Elsevier, vol. 147(C), pages 127-146.
    2. Sah, Sunita, 2017. "Policy solutions to conflicts of interest: the value of professional norms," Behavioural Public Policy, Cambridge University Press, vol. 1(2), pages 177-189, November.
    3. Daylian M. Cain & George Loewenstein & Don A. Moore, 2005. "The Dirt on Coming Clean: Perverse Effects of Disclosing Conflicts of Interest," The Journal of Legal Studies, University of Chicago Press, vol. 34(1), pages 1-25, January.
    4. Seenivasan, Satheesh & Thomas, Dominic, 2016. "Negative consequences of nutrition information disclosure on consumption behavior in quick-casual restaurants," Journal of Economic Psychology, Elsevier, vol. 55(C), pages 51-60.
    5. Gino, Francesca, 2008. "Do we listen to advice just because we paid for it? The impact of advice cost on its use," Organizational Behavior and Human Decision Processes, Elsevier, vol. 107(2), pages 234-245, November.
    6. Harvey, Nigel & Fischer, Ilan, 1997. "Taking Advice: Accepting Help, Improving Judgment, and Sharing Responsibility," Organizational Behavior and Human Decision Processes, Elsevier, vol. 70(2), pages 117-133, May.
    7. Daylian M. Cain & George Loewenstein & Don A. Moore, 2011. "When Sunlight Fails to Disinfect: Understanding the Perverse Effects of Disclosing Conflicts of Interest," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 37(5), pages 836-857.
    8. Julie S. Downs & George Loewenstein & Jessica Wisdom, 2009. "Strategies for Promoting Healthier Food Choices," American Economic Review, American Economic Association, vol. 99(2), pages 159-164, May.
    9. Jessica Wisdom & Julie S. Downs & George Loewenstein, 2010. "Promoting Healthy Choices: Information versus Convenience," American Economic Journal: Applied Economics, American Economic Association, vol. 2(2), pages 164-178, April.
    10. Sah, Sunita & Moore, Don A. & MacCoun, Robert J., 2013. "Cheap talk and credibility: The consequences of confidence and accuracy on advisor credibility and persuasiveness," Organizational Behavior and Human Decision Processes, Elsevier, vol. 121(2), pages 246-255.
    11. Yaniv, Ilan, 2004. "Receiving other people's advice: Influence and benefit," Organizational Behavior and Human Decision Processes, Elsevier, vol. 93(1), pages 1-13, January.
    12. Bonaccio, Silvia & Dalal, Reeshad S., 2006. "Advice taking and decision-making: An integrative literature review, and implications for the organizational sciences," Organizational Behavior and Human Decision Processes, Elsevier, vol. 101(2), pages 127-151, November.
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