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To change or not to change: A matter of decision maker’s role

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  • Lu, Jingyi
  • Xie, Xiaofei

Abstract

The status quo effect derived from loss aversion is common in decision making. However, we propose that advisors (vs. personal decision makers) are less susceptible to such an effect because they are less loss-averse. The difference in loss aversion between personal decision makers and advisors is reflected in both the query order and content. Compared to advisors, personal decision makers produce more queries favoring the status quo, at an earlier time, than those favoring the new option. As hypothesized, the status quo effect was observed among personal decision makers, but not among advisors (Studies 1 and 2). Query order and content were found to mediate the impact of decision maker’s role on the status quo effect (Study 2). When personal decision makers and advisors made queries in the same order (Study 3) or of the same content (Studies 4a and 4b), the difference between self–other decision making disappeared.

Suggested Citation

  • Lu, Jingyi & Xie, Xiaofei, 2014. "To change or not to change: A matter of decision maker’s role," Organizational Behavior and Human Decision Processes, Elsevier, vol. 124(1), pages 47-55.
    • Handle: RePEc:eee:jobhdp:v:124:y:2014:i:1:p:47-55
    DOI: 10.1016/j.obhdp.2013.12.001
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    Cited by:

    1. Lu, Jingyi & Jia, Huiyuan & Xie, Xiaofei & Wang, Qiuhong, 2016. "Missing the best opportunity; who can seize the next one? Agents show less inaction inertia than personal decision makers," Journal of Economic Psychology, Elsevier, vol. 54(C), pages 100-112.
    2. Bergers, Dominic, 2022. "The status quo bias and its individual differences from a price management perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).
    3. Tim D. Bauer & Sean M. Hillison & Mark E. Peecher & Bradley Pomeroy, 2020. "Revising Audit Plans to Address Fraud Risk: A Case of “Do as I Advise, Not as I Do”?," Contemporary Accounting Research, John Wiley & Sons, vol. 37(4), pages 2558-2589, December.
    4. Dominic Bergers, 2021. "Individual differences in the susceptibility of biases relevant in price management: a state-of-the-art article," Journal of Revenue and Pricing Management, Palgrave Macmillan, vol. 20(4), pages 497-528, August.
    5. Polman, Evan & Wu, Kaiyang, 2020. "Decision making for others involving risk: A review and meta-analysis," Journal of Economic Psychology, Elsevier, vol. 77(C).
    6. Liu, Yi & Polman, Evan & Liu, Yongfang & Jiao, Jiangli, 2018. "Choosing for others and its relation to information search," Organizational Behavior and Human Decision Processes, Elsevier, vol. 147(C), pages 65-75.
    7. Lu, Jingyi & Chen, Yuqi & Fang, Qingwen, 2022. "Promoting decision satisfaction: The effect of the decision target and strategy on process satisfaction," Journal of Business Research, Elsevier, vol. 139(C), pages 1231-1239.

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